Flood Ford Lincoln

Superb customer service Flood Ford/Lincoln in Narragansett surpassed my expectations of customer service. Tom Haggerty, the sales consultant, spent a great deal of time and Flood Ford/Lincoln in Narragansett surpassed my expectations of customer service. Tom Haggerty, the sales consultant, spent a great deal of time and patience helping us to choose the vehicle which was right for us, not to mention at the right price. The business end of the process was handled seamlessly by Meghan Shovelton making the entire experience professional and relaxing at the same time. I would recommend Flood Ford/Lincoln without hesitation. More

Second to none From the first person I met to the last, friendly, fair, and professional. I personally want to thank Don, Cletus, Tim, Meghan & my internet person Mi From the first person I met to the last, friendly, fair, and professional. I personally want to thank Don, Cletus, Tim, Meghan & my internet person Michelle. Kudos to you all!!!. As a customer all we ask is to work with us and they did that. More

Very friendly and no pressure. The best dealership I have ever been to. Dave and Megan was very friendly and made me feel good about making the purchase. They went out of there way The best dealership I have ever been to. Dave and Megan was very friendly and made me feel good about making the purchase. They went out of there way to get me the best deal possible. Thank You More

Maintenance - 10k Came in for my oil change and tire rotation. explained I had a family member at South County Hospital and needed to get back as soon as possible. I wa Came in for my oil change and tire rotation. explained I had a family member at South County Hospital and needed to get back as soon as possible. I was out in less than 10 minutes. Great service Always. More

Very friendly and helpful Tom Heggerty was very helpful to us and got us started on understanding all the neat features of the Escape. Megan in the business office was pleasan Tom Heggerty was very helpful to us and got us started on understanding all the neat features of the Escape. Megan in the business office was pleasant to work with. More

The Escape I always wanted I was hesitant to deal with Flood after my previous experience at another dealership, but was told by a friend to give Dave Bailey at Flood in Narraga I was hesitant to deal with Flood after my previous experience at another dealership, but was told by a friend to give Dave Bailey at Flood in Narragansett a try. I went to the dealership to look at Ford Ecapes to replace the one that I lost in an accident. Dave came out to show me a few of the pre owned that they had in stock (I commute for work so new is not ideal) and he showed me a 2014 Titanium that looked really good and had all the features I wanted. He tld me the price, but all I saw was $$$ because of all the features. I told him I would put that one on my list of cars and then he showed me a 2016 SE in the color I wanted, but it had a newer SYNC system and it didn't feel right. He asked if I wanted to test drive the Titanium and I said yes. As soon as I got behind the wheel, I loved it. I asked him what the car was going for again and he told me, and it was under my budgeted price. Dave never pressured me to buy, never pushed anything, and gave me time to think about what I wanted to do. The paperwork portion in financing was smoother too, and Meghan explained everything to me and said if I had any questions to call either her of Dave. I felt like a valued customer, something I haven't felt in a while. More

First Ford purchase I just purchased a 2016 F150 from Flood Ford Narragansett two days ago. I went there thinking I would probably be pressured to buy and also receive a I just purchased a 2016 F150 from Flood Ford Narragansett two days ago. I went there thinking I would probably be pressured to buy and also receive a low ball figure for my trade. I was very pleasantly surprised to find all that didn't happen. Jim, the salesperson, was very polite, helpful, patient with all my questions and did not pressure me to buy. The amount I got for my trade was quite fair as well. I was also surprised that they brought the truck I wanted down from their East Greenwich store and how smoothly the transaction went . I was also pleased with the Business manager, John, who explained the available extended service plans and maintenance plans. There was no pressure to buy those either. I end up buying the plans that were right for me at what I feel is a very reasonable price. I drove home my new F150 that same day. It's my first Ford and I'm quite pleased with the build quality, the ride, the technology and performance. More

Excellent Service We had an excellent experience at Flood Ford Lincoln in Narragansett. Our salesperson Tom Haggerty was extremely knowledgeable, helpful, patient and We had an excellent experience at Flood Ford Lincoln in Narragansett. Our salesperson Tom Haggerty was extremely knowledgeable, helpful, patient and friendly. He provided great advice in helping us find the right car for our needs and explained and demonstrated all the features of the vehicle. In addition the finance office was also great to work with and helped us secure the lowest interest rate and made the purchase process incredibly easy. More

very patient with all questions. Our son visited this dealership in the past and was treated with respect and was provided advice from David Bailey. Months later, our son came back Our son visited this dealership in the past and was treated with respect and was provided advice from David Bailey. Months later, our son came back to the dealership due to David's kindness and patience. When he returned with his girlfriend, both were treated with the highest level of professionalism and when it got to making a final decision on the lease of a Black Label MKZ, David, introduced the General Manager, Tim, who gave a patient and comprehensive explanation of the transaction. When our son called from his office, Tim was very kind to me with questions that I had about the transaction. Since we are from New Jersey, we had concerns about our son entering into a negotiation in Rhode Island. My wife and I drove up on a Sunday and David made a point to be at the meeting on his day off. David fully answered our concerns and when we entered the final stage of the transaction, I asked that they provide us a test drive with the specific car in question, which by-the-way was in the showroom. Spotless and gleaming inside as snow flurries fell outside. Not a hesitation, the car was taken from the showroom. The young man who drove the car out was also very kind knowing that he had probably detailed the car and now we wanted to go out with it when the snow was coming down. Well, my son and I went out for the drive with David and all went well. The ending was a very pleasant experience with the paperwork that David initiated and followed up by Meghan Shovelton. Meghan handled the final signing off with my wife and son as I looked on. I wanted our son to experience what should happen at the final signing. It was a very special experience for our son since Meghan spoke directly to him which made him feel great. He will be purchasing many cars in his future and having this great experience set the standard of what a dealership should do for their client. There is another gentleman that we would like to mention that went over all the features of the car with our son prior to driving off the dealership lot. George was very exact in his explanations with snow and wind while going over the exterior features. He then sat with our son in the car and proceeded to give a detailed explanation of the interior features as I sat in the rear. What I truly appreciated was George's final comment to my son, " if you have any questions in the future, don't hesitate to stop by and I will gladly go over any question you may have." My son, wife and I are very happy to be provided such a great experience. More

Amazing people...no slickness I had been to multiple dealers in Massachusetts to buy a very specific model of Ford Expedition. They all treated me like garbage. I found Flood Ford I had been to multiple dealers in Massachusetts to buy a very specific model of Ford Expedition. They all treated me like garbage. I found Flood Ford through the New England Ford Dealers web site and they were amazing...friendly...easy to work with and very unlike car dealers. I will buy all my cars in Rhode Island from now on. More