Flood Ford Lincoln

Warranty repair issue Flood Ford had to take Ford Motor Company's direction on how to address my repair issue that was still under warranty. As a result, the process took V Flood Ford had to take Ford Motor Company's direction on how to address my repair issue that was still under warranty. As a result, the process took VERY long (ie months) and finally was resolved by Flood encouraging Ford to take a reasonable, practical approach to the issue. During this extensive period of time where I did not have my vehicle Flood made sure I had adequate substitute transportation and did a great job of keeping me abreast of any progress, or lack thereof, with Ford. More

Reliable and friendly service. Always perform the work at the highest quality with no surprises. I would not bring my car to anyone else for service. Flood Lincoln is the best of the best. the highest quality with no surprises. I would not bring my car to anyone else for service. Flood Lincoln is the best of the best. More

Never get a Lincoln! My issue has 2 components- with the Lincoln brand as well as the dealer. Driving vehicle home, it vibrated fiercely. Called dealership who picked it u My issue has 2 components- with the Lincoln brand as well as the dealer. Driving vehicle home, it vibrated fiercely. Called dealership who picked it up, returned it “perfect”. Continued to have the vibration and returned to dealer for a 2nd time and they supposedly replaced tires (brand new MKC) and returned it “perfect” . Still vibrating. Car is 3 weeks old. Won’t be buying there again and definitely not Lincoln More

Great service They did exactly what I wanted,in the time I expected. Nice wating room,free coffee.I live out of state not dissapointed I will go there again. I have They did exactly what I wanted,in the time I expected. Nice wating room,free coffee.I live out of state not dissapointed I will go there again. I have family that live in narragansett. More

As usual the check up for my Ford Focus 15 was excellent. I have used this service for many years and this is the 4th Ford I have owned. Every problem has been handled well and the service department has bee I have used this service for many years and this is the 4th Ford I have owned. Every problem has been handled well and the service department has been courteous and helpful each time. More

Oil Change/Tire Rotation on 2018 F-150 As usual, stopped in for an Oil Change and Tire Rotation and service was completed in a timely manner and there was no attempt to upsell a bunch of th As usual, stopped in for an Oil Change and Tire Rotation and service was completed in a timely manner and there was no attempt to upsell a bunch of things I didn't need. Have never had a negative experience in 9 years of having my car/truck serviced at Flood in Narragansett. Lots of dealers closer to me but I will continue to make this trip for the treatment I get. More

We had a pleasant experience searching for the right vehicle Sales person extremely helpful, knowledgeable, professional and friendly. Made it a perfect experience. Had worked with him years ago and tracked hi Sales person extremely helpful, knowledgeable, professional and friendly. Made it a perfect experience. Had worked with him years ago and tracked him down, finally! So happy so we can send my family and friends to him. More

Computer Issues Really friendly people, great service,and always thanking you for coming.When my lease expires,I will be back for another Ford F150.Been to Flood 3 ti Really friendly people, great service,and always thanking you for coming.When my lease expires,I will be back for another Ford F150.Been to Flood 3 times and every time has been great. More

Great sales experience with David Bailey Great sales experience with David Bailey! We have bought almost all our cars from David since 1993. The Finance person, Blake was also very helpf Great sales experience with David Bailey! We have bought almost all our cars from David since 1993. The Finance person, Blake was also very helpful. Rating is based on this sales experience only More

From start to finish, my experience was nothing short of exceptional and accommodating. Each member of the sales team that assisted with my purchase went to every extent of their ability to ensure my needs exceptional and accommodating. Each member of the sales team that assisted with my purchase went to every extent of their ability to ensure my needs were heard, understood and catered to all in a professional and timely manner. My salesmen Chris, the Sales Manager Tim, and Randy from their service department all made a conscious effort to keep me well informed and as their number one priority. Huge thank you to everyone who played a role in what consider a first class sales experience from Flood Ford Narragansett location. More