Fletcher Jones Toyota of Carson - Service Center

Time well spent Even though I arrived an hour early, my car was taken in and I waited only 1 hour--I left at the same time I should have arrived. Service was efficie Even though I arrived an hour early, my car was taken in and I waited only 1 hour--I left at the same time I should have arrived. Service was efficient. I liked the fact that the service representative told me personally that I did not need anything extra--which also would mean that she would have told me if I needed to have something more done to my car. I am very satisfied. More

Tire problems The "tire" light indicator lit up on my dash. I dropped my car off at Carson Toyota because it was closest to my work at Carson High School. They took The "tire" light indicator lit up on my dash. I dropped my car off at Carson Toyota because it was closest to my work at Carson High School. They took care of everything! Turned out the tire couldn't be repaired, so they got it replaced in record time--by the time the lunch bell rang, I was able to pick up my car. (One bummer...the dealership where I bought the car and usually take it for service will wash it, Carson Toyota didn't--maybe next time?) More

Oil change Time I waited was exactly what was told to me! Very nice! Out of donuts which was probably my fault because it was 10:45. Time I waited was exactly what was told to me! Very nice! Out of donuts which was probably my fault because it was 10:45. More

Everyone made sure that my car & I were taken care of. From the time I arrived someone was helping me with my car. While it was a regular service visit, they treated me as if I was one the owner's close r From the time I arrived someone was helping me with my car. While it was a regular service visit, they treated me as if I was one the owner's close relatives. More

oil change I want to Thank Mike Rumbaugh for the excellent service. super fast and very friendly Service Advisor.The oil change used to take more than 2 hours be I want to Thank Mike Rumbaugh for the excellent service. super fast and very friendly Service Advisor.The oil change used to take more than 2 hours before. Now it will take only like half an hour to finish the job. Thanks mike. More

Great service I have never experienced a service like this before where a simple service actually made my 4year old highlander drive brand new again. Super service I have never experienced a service like this before where a simple service actually made my 4year old highlander drive brand new again. Super service advisor Patty is always honest and helpful. More

Service is exceptional, fast and professional Every time I bring my Camry Solara for service, my Service Advisor, Mike Rumbaugh is great! He is attentive and knows what to do. He treated me very s Every time I bring my Camry Solara for service, my Service Advisor, Mike Rumbaugh is great! He is attentive and knows what to do. He treated me very special and with respect. Car service is fast and done on time. He is very professional, knowledgeable and I trust him implicitly. Recently, I sold my Camry and bought RAV 4. Larry Gibbs, another great guy, helped me with the sale, transactions was done quickly and professionally. Mike’s and Larry’s service are exceptional. Carson Toyota staff are courteous and excellent at their job. More

120K Service Everyone courteous. Had appointment so did not wait long, though it took a little while to check in. It was a Saturday morning appointment though. Everyone courteous. Had appointment so did not wait long, though it took a little while to check in. It was a Saturday morning appointment though. More

Exceptional service Each and every time we bring our vehicle in for service we are treated with the utmost respect. We always feel special and appreciated. Our vehicle se Each and every time we bring our vehicle in for service we are treated with the utmost respect. We always feel special and appreciated. Our vehicle service is always completed in the timeframe promised. More

Service advisor was great! Very informative, attentive , and good customer service Great job in getting my car ready on time for a busy Saturday morning. advisor was great! Very informative, attentive , and good customer service Great job in getting my car ready on time for a busy Saturday morning. More