Fletcher Jones Motorcars - Service Center
Newport Beach, CA
869 Reviews of Fletcher Jones Motorcars - Service Center
Dan is always a terrific man to work with Dan is a very friendly person and knows his work . He is always friendly and is willing to work with you. He is just GREAT to work with ?? Dan is a very friendly person and knows his work . He is always friendly and is willing to work with you. He is just GREAT to work with ?? More
Friendly staff and always top notch service I always go to fletcher jones to get my Mercedes serviced. The service is always the best! The staff greets you quickly and finds out what they can he I always go to fletcher jones to get my Mercedes serviced. The service is always the best! The staff greets you quickly and finds out what they can help you with. I have used a couple service advisors in the past and this visit I was paired with Randy Lemus. He was great! Very friendly and personable. He walked me through any question I had with my car. Made the service visit very easy. More
Service Our service man Rick Mclellan. THE BEST ! Always quick and professional and friendly would recommend to my friends drove from hollywood the best Our service man Rick Mclellan. THE BEST ! Always quick and professional and friendly would recommend to my friends drove from hollywood the best service is Fletcher Jones More
Good experience Leslie was very professional every one was friendly. 2 issues. I wa told it would take one to one and a half hours it took 2. Then Lesley's computer w Leslie was very professional every one was friendly. 2 issues. I wa told it would take one to one and a half hours it took 2. Then Lesley's computer was down she said she would email me the diagnostic I do not have it yet More
Great Support Dan Schmidt my service advisor is always so easy to work with. He goes out of his way to ensure my vehicles and myself are well taken care of! Dan Schmidt my service advisor is always so easy to work with. He goes out of his way to ensure my vehicles and myself are well taken care of! More
Excellent Have been a customer for almost 20 years. Have always maintained my car there. Tony Irvani has been the best service adviser, I have had. Have been a customer for almost 20 years. Have always maintained my car there. Tony Irvani has been the best service adviser, I have had. More
Beyond my expectations I've owned several Mercedes through Fletcher Jones in Las Vegas and have always been very happy with the vehicles and service. I was in So Cal for a f I've owned several Mercedes through Fletcher Jones in Las Vegas and have always been very happy with the vehicles and service. I was in So Cal for a few days taking my niece and nephew to Disneyland and on our way out of town Thursday night a tire blew. I was able to get into the dealership at 7 am the next morning. My service writer Richie was amazing! He went out of his way to put my car in as an emergency repair. He took extra steps to make sure the repair was covered by my wheel/tire warranty and I left within a couple hours with a brand new tire and a fresh clean car! I would absolutely use them again when in town. More
Wonderful service always! Everytime I visit for the maintenance and service, this center provides excellent service . They take care my car precisely that I can rely on. Everytime I visit for the maintenance and service, this center provides excellent service . They take care my car precisely that I can rely on. Service is very well organized and friendly so visiting the center is very comfortable. I'll certainly buy a same brand new car for the next time. More
WORTH THE DRIVE I have to fight 30 minutes of traffic to use this dealership, but its worth it. Not only do they treat me like a valued customer, they even have treat I have to fight 30 minutes of traffic to use this dealership, but its worth it. Not only do they treat me like a valued customer, they even have treats for my pup. Everything goes seamlessly. From quick check in to automated payment on my cell phone. I have been bringing my cars here for over 10 years and have always felt that the quality of work is outstanding and I have never felt that I was talked into unnecessary work. Katelyn Troung,who has helped me the last few years, is the friendliest , most knowledgeable service employee I have ever had the pleasure of dealing with. More
Inpressive This was my first time and I was very impressed with my rep John C and thought the entire staff was very friendly and professional. This was my first time and I was very impressed with my rep John C and thought the entire staff was very friendly and professional. More