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Fletcher Jones Motorcars - Service Center

Newport Beach, CA

4.8
869 Reviews

869 Reviews of Fletcher Jones Motorcars - Service Center

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October 02, 2015

Dan is always a terrific man to work with Dan is a very friendly person and knows his work . He is always friendly and is willing to work with you. He is just GREAT to work with ?? More

by Bevs s500
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Schmidt
Oct 07, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback. I'm very pleased to hear that Dan has always taken excellent care of you in Service. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 27, 2015

Friendly staff and always top notch service I always go to fletcher jones to get my Mercedes serviced. The service is always the best! The staff greets you quickly and finds out what they can he More

by Angelakmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Lemus
Sep 29, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback and thank you for your loyalty. I'm very pleased to hear that Randy Lemus and the rest of the team have taken excellent care of you and helped to make your visit memorable. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 20, 2015

Service Our service man Rick Mclellan. THE BEST ! Always quick and professional and friendly would recommend to my friends drove from hollywood the best More

by Marianne08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McLellan
Sep 29, 2015 -

Fletcher Jones Motorcars responded

Hi Marianne, Thank you for taking the time to share your feedback and your rating. I'm so pleased to hear that Rick has taken excellent care of you during your service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

September 18, 2015

Good experience Leslie was very professional every one was friendly. 2 issues. I wa told it would take one to one and a half hours it took 2. Then Lesley's computer w More

by Kanji
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leslie Lorenson
September 02, 2015

Great Support Dan Schmidt my service advisor is always so easy to work with. He goes out of his way to ensure my vehicles and myself are well taken care of! More

by TZimmerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Schmidt
Sep 14, 2015 -

Fletcher Jones Motorcars responded

Thank you for taking the time to share your feedback! I'm so pleased to hear that Dan has taken excellent care of you. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 27, 2015

Excellent Have been a customer for almost 20 years. Have always maintained my car there. Tony Irvani has been the best service adviser, I have had. More

by Dave. J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Irvani
Aug 27, 2015 -

Fletcher Jones Motorcars responded

Thank you for your loyalty and for taking the time to share your feedback. I'm so pleased to hear that Tony Irvani has always provided excellent service. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 15, 2015

Beyond my expectations I've owned several Mercedes through Fletcher Jones in Las Vegas and have always been very happy with the vehicles and service. I was in So Cal for a f More

by ChristiS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Uhl
Aug 17, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback. I'm so pleased to hear that you've had great experiences at our sister store and that Richard took excellent care of you here in Newport Beach. If we can ever be of any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 12, 2015

Wonderful service always! Everytime I visit for the maintenance and service, this center provides excellent service . They take care my car precisely that I can rely on. More

by JR SEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Draper, Katelyn Truong
Aug 17, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback! I'm so pleased to hear that our team has taken excellent care of you. If we can be of any additional assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 08, 2015

WORTH THE DRIVE I have to fight 30 minutes of traffic to use this dealership, but its worth it. Not only do they treat me like a valued customer, they even have treat More

by DR BENZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Truong
Aug 17, 2015 -

Fletcher Jones Motorcars responded

Thank you for your loyalty and your feedback. I'm so pleased to hear that Katelyn has taken excellent care of you during your service visits and I'm glad that you (and your pup) enjoy our facility! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 07, 2015

Inpressive This was my first time and I was very impressed with my rep John C and thought the entire staff was very friendly and professional. More

by Anchapp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Calvert
Aug 17, 2015 -

Fletcher Jones Motorcars responded

Thank you for sharing your feedback. I'm so pleased to hear that John took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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