Fletcher Jones Motorcars - Service Center

Great Srevice Experience I came 2 consecutive Fridays for 2 different computer issues. Rigo was very helpful on both visits and showed me every step of the service process wit I came 2 consecutive Fridays for 2 different computer issues. Rigo was very helpful on both visits and showed me every step of the service process with professionalism and enthusiasm. More

Excellent service experience Usually getting a car serviced is not an experience I consider fun but going to Fletcher Jones is a luxurious experience I looked forward to. Everybod Usually getting a car serviced is not an experience I consider fun but going to Fletcher Jones is a luxurious experience I looked forward to. Everybody is friendly and courteous. The service and pricing was great and unmatched. More

very quick john is the best service agent ever. He is the reason why I use Fletcher Jones It is also close to where I live and is co convenient. john is the best service agent ever. He is the reason why I use Fletcher Jones It is also close to where I live and is co convenient. More

Ray Schroder = Fletcher Jones Excellence I have been taking my car to Ray for the past several years. When I moved from Newport Beach to Santa Monica I tried a service center in my new area. I have been taking my car to Ray for the past several years. When I moved from Newport Beach to Santa Monica I tried a service center in my new area. The moment I spoke to the representative I knew I would be driving my car back to Newport so Ray could manage my service. Ray is professional, sharp, fast and is a great communicator because my car is always serviced to perfection. Thanks Ray! More

Service Advisor - Dan Schmidt is Fabulous! In the last five years we have serviced 7 Mercedes Benz vehicles at Fletcher Jones Newport Beach. (Each time under the Tender Loving Care of Dan Schmi In the last five years we have serviced 7 Mercedes Benz vehicles at Fletcher Jones Newport Beach. (Each time under the Tender Loving Care of Dan Schmidt our Service Coordinator.) Can't say we've seen a lot of him over these years because our vehicles are so wonderful and need so little in the way of "maintenance" & warranty. I highly recommend service here and it's not just for the great coffee! More

Pleasant Experience Everyone that helped us was very polite and very helpful from the salesperson, Fred, to finance and delivery specialist Josh. Stress free experience. Everyone that helped us was very polite and very helpful from the salesperson, Fred, to finance and delivery specialist Josh. Stress free experience. Thank You More

My experience was World Class My Service Advisor Robert delivered on every promise. He kept me informed through the repair process and even came out to thank me at my car even thou My Service Advisor Robert delivered on every promise. He kept me informed through the repair process and even came out to thank me at my car even though I express paid for my invoice. Larry Lewis and Bob Evans have really done a great job building their team into the best positive experience. More

Tony Irvani When I purchased my 1965 SL 230, I was shocked to notice that no one in town (not even MB Classic Center in Irvine) would bother to take a look at let When I purchased my 1965 SL 230, I was shocked to notice that no one in town (not even MB Classic Center in Irvine) would bother to take a look at let alone repair it! Tony Irvani whom I have known for over 15 years was the only one who took care of my classic car at a reasonable price. I recommend him whole-heartedly. He is humble, knowledgable, and trust worthy. It is just because of him that I continue to service my two cars at FJM. More

Service Thank you Rick. Car service completed on time. Kept me posted, updated me on the service. I refer my friends to Rick for his exceptional customer serv Thank you Rick. Car service completed on time. Kept me posted, updated me on the service. I refer my friends to Rick for his exceptional customer service. Thank you. More