Fletcher Jones Motorcars - Service Center

Service As usual Katlyn is wonderful and exceeds my expectations everytime. I am a busy mom and am always on the run, Katelyn always gets my car ready so I c As usual Katlyn is wonderful and exceeds my expectations everytime. I am a busy mom and am always on the run, Katelyn always gets my car ready so I can pick my daughter up. More

Prompt repair They replaced the steering lock module on my 2009 C300 with less than 60,000 miles on it. Because this was a failure which was considered to be very p They replaced the steering lock module on my 2009 C300 with less than 60,000 miles on it. Because this was a failure which was considered to be very premature and a failure seen on other Mercedes of this model, prompt repair and extended warranty consideration was given. More

Smog check told me I need work???? Was told upon getting a smog check from a new place that the car needed immediate work. Was given 2 business cards of the smog persons friend down th Was told upon getting a smog check from a new place that the car needed immediate work. Was given 2 business cards of the smog persons friend down the street. Who knows? Took the car in to FJ to double check. Something was wearing out....not emergency but since I am on freeways much of the time I had it fixed. Very Glad I had the work done...all went smoothly and I received great service.. Thank You More

Top notch service dept. I have trusted my e class to Stephanie hurstrom for the last several years. Always professional and honest. Easy to schedule appointment and vehicle r I have trusted my e class to Stephanie hurstrom for the last several years. Always professional and honest. Easy to schedule appointment and vehicle ready when promised. More

A service I have been a customer if FJ for 25 years. Steve Henry has been my service adviser for 20 years. I have had the very best customer service at FJ. All I have been a customer if FJ for 25 years. Steve Henry has been my service adviser for 20 years. I have had the very best customer service at FJ. All others fail in comparison. More

Excellent Customer Service! I have owned 3 Mercedes Benz and have been a loyal Fletcher Jones customer for several years!! Steve Henry is by far the best!! He offers excellent I have owned 3 Mercedes Benz and have been a loyal Fletcher Jones customer for several years!! Steve Henry is by far the best!! He offers excellent customer service!! I would not take my vehicle anywhere else for service! I would recommend Fletcher Jones to anyone who owns a Mercedes Benz. More

Excellent service Excellent service,at Fletcher Jones. Service Advisor Ed Hill takes the time to go over what is needed, ready when he said it would be. Excellent service,at Fletcher Jones. Service Advisor Ed Hill takes the time to go over what is needed, ready when he said it would be. More

Another great service experience My engine light came on late Sunday, on the way to a holiday party. I left the car with Leslie Tuesday afternoon, with the added request for a complet My engine light came on late Sunday, on the way to a holiday party. I left the car with Leslie Tuesday afternoon, with the added request for a complete detail. Wednesday, Leslie told me the thermostat needed to be replaced and the car would be ready at six. I picked it up Thursday morning. My car runs well and the detail was beautiful. The minute I got behind the wheel I remembered why I chose this car and love it so much. Another great service. Another outstanding job by Leslie and Fletcher Jones. More

Amazing customer service! Justin and the whole team went above and beyond and did an amazing job! The best customer service experience I can remember. Really great job! Justin and the whole team went above and beyond and did an amazing job! The best customer service experience I can remember. Really great job! More

Peter was great Detailed my car inside, outside, underside, turned out terrific, looks new again. Recommended repairs were completed on time. Peter in Service is a po Detailed my car inside, outside, underside, turned out terrific, looks new again. Recommended repairs were completed on time. Peter in Service is a positive asset to the Dealership. More