Fletcher Jones Motorcars - Service Center
Newport Beach, CA
869 Reviews of Fletcher Jones Motorcars - Service Center
Exceptional Service Never disappoints! Service department personnel are very friendly. Service is prompt and process is very smooth. A bit of a delay waiting for cars Never disappoints! Service department personnel are very friendly. Service is prompt and process is very smooth. A bit of a delay waiting for cars to be pulled around but otherwise a very easy and enjoyable process. More
Outstanding service from drop off to pick-up. This dealership provides ultimate service beyond selling vehicles. From my service coordinator to the car washes and airport shuttle, we have become This dealership provides ultimate service beyond selling vehicles. From my service coordinator to the car washes and airport shuttle, we have become loyal customers who value each component. Service and benefits continue long after the purchase. More
Services Departments My car have been done by Fletcher Jones Dealership services Departments very good and quality, I will refer everyone. who have Mercedes Benz need to b My car have been done by Fletcher Jones Dealership services Departments very good and quality, I will refer everyone. who have Mercedes Benz need to bring your car come to Fletcher Jones Dealer and seen a guys name is Ray Shroeder he is expert and services every good , nicely More
Rosie enjoyed her first adventure at Fletcher Jones Service Rosie is the name of my car... it was great took a little longer than I expected but it happens Ray S. was right on time and very nice and kept me a Rosie is the name of my car... it was great took a little longer than I expected but it happens Ray S. was right on time and very nice and kept me abreast on the happenings. Everyone is so polite and helpful. nice to be apart of the family of Fletcher Jones PS I do love my car More
very unhappy VERY disappointed and just furious over how the service manager handled my situation.AJ should be avoided at all cost,his a liar ,a fake and a predato VERY disappointed and just furious over how the service manager handled my situation.AJ should be avoided at all cost,his a liar ,a fake and a predator.I will never go there again and will never of course refer anyone.For a dealership that cares so much about their legacy,you have the wrong people representing you.Not only you charge more than any other Mercedes benz dealership,but are just predators.You don't even deserve one star,but I have to give you one to conduct this review. More
Issues taken care of, excellent communication! My experience is that they seem sincere in wanting to make sure the car is serviced properly and repairs are done correctly. Other dealerships just My experience is that they seem sincere in wanting to make sure the car is serviced properly and repairs are done correctly. Other dealerships just want to get you in and out. More
Exceptional Service Very professional and courteous. Very timely and brief during transition time of check-in and getting loaner. Expeditious time in servicing and callin Very professional and courteous. Very timely and brief during transition time of check-in and getting loaner. Expeditious time in servicing and calling when service completed. Excellent performance all through out!!! More
Kind people and good services. I think people who work here always nice and kind. That's why I chose your dealer shop. Of course, services quality is also great. I think people who work here always nice and kind. That's why I chose your dealer shop. Of course, services quality is also great. More
tony irvany I bought two G wagons and one SLK350 from FJ, have over 10 years exp. best relation outside of my 36 years with my wife I bought two G wagons and one SLK350 from FJ, have over 10 years exp. best relation outside of my 36 years with my wife More
Everything thing was fantastic I have always received great service from Fletcher Jones. Steve was very polite and the service on my E350 was just what was needed. I would recomm I have always received great service from Fletcher Jones. Steve was very polite and the service on my E350 was just what was needed. I would recommend Fletcher Jones to everyone. More