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Fletcher Jones Motorcars - Service Center

Newport Beach, CA

4.8
869 Reviews
Call Service Center (949) 718-3000

869 Reviews of Fletcher Jones Motorcars - Service Center

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February 14, 2022

We have been customer since 2002 and have found Fletcher Jones dealership the best customer service people. More

by sonnydg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Truong
Report | Print
Feb 15, 2022 -

Fletcher Jones Motorcars responded

Hi sonnydg , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

February 03, 2022

Rob Draper has provided exceptional care of our S430 from the time we bought it. The service by FJ has been excellent. More

by Bill H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Draper
Report | Print
Feb 15, 2022 -

Fletcher Jones Motorcars responded

Hi BillH , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

February 02, 2022

always responsive, people are always helpful, great service. the facility is one of the best in the world. Airport pickup service is wonderful, a gem. More

by car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Carnevale, Leslie Lorenson
Report | Print
December 31, 2021

Excellent staff and it’s always a no hassle experience when having to bring our car in for service. More

by mitchdbuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Companioni, Scott Ribble
Report | Print
Jan 03, 2022 -

Fletcher Jones Motorcars responded

Hi mitchdbuser , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

December 29, 2021

I would recommend Fletcher Jones but with a caveat. I brought my car in for routine servicing. When I got my car back, the engine idled and ran rough and could barely accelerate passed 40 mph. I brough More

by Tckim.md
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Velasquez
Report | Print
December 29, 2021

Excellent service and the personnel are eager to help you. The customer service personnel are professional and knowledgeable. I plan to purchase my next Mercedes from them. More

by chrishg975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Report | Print
Jan 03, 2022 -

Fletcher Jones Motorcars responded

Hi chrishg975 , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

December 27, 2021

Very nice and friendly peoples customer service is very good very organized and good location More

by Oj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Dillion, Ronald Kang
Report | Print
Jan 03, 2022 -

Fletcher Jones Motorcars responded

Hi Oj , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

December 25, 2021

My experience with the Fletcher Jones service department was beyond exceptional. They were very professional friendly and took care of all my needs. It is always a pleasure to do business at this location. More

by Dr. Benjamin J Beaird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Livadas, Miguel Velasquez, Jason Hardin
Report | Print
December 15, 2021

Very fast very clean and super helpful staff. Everyone was very friendly as well. Great dealership! More

by jeff2428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kniazuk
Report | Print
Dec 16, 2021 -

Fletcher Jones Motorcars responded

Hi Jeff2428 , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

December 11, 2021

Staff courteous, very organized, service advisor knowledgeable and helpful , great service overall I will be back. More

by Nooshin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kniazuk
Report | Print
Dec 16, 2021 -

Fletcher Jones Motorcars responded

Hi Nooshin , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

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