Fletcher Jones Motorcars - Service Center

Battery problem in Mercedes CLS550 I called Fletcher Jones Mercedes Benz service and immediately a service technician was dispatched where my car was parked and fixed the problem. I con I called Fletcher Jones Mercedes Benz service and immediately a service technician was dispatched where my car was parked and fixed the problem. I congratulate Fletcher Jones for a job well done and excellent customer service quality. More

Proven Resource! Having the right service writer to assist you makes all the difference in realizing the right outcome in the servicing of my vintage SL500. Jon Derby Having the right service writer to assist you makes all the difference in realizing the right outcome in the servicing of my vintage SL500. Jon Derbyshire and his knowledge and tips to keep my SL 500 running is what keeps me coming back to FJM! More

Great Ray Schroder is a very professional , respectful and extremely helpful. Service was good the car was ready in time and fixed All the stuff very help Ray Schroder is a very professional , respectful and extremely helpful. Service was good the car was ready in time and fixed All the stuff very helpful More

Very good service Great service adviser ,outstanding customer service ,explained perfectly and clearly ,and spend more time for review the service invoice and recommend Great service adviser ,outstanding customer service ,explained perfectly and clearly ,and spend more time for review the service invoice and recommend what I need for next service step More

Service Dept that Serves The Service Department at Fletcher Jones Motorcars understands that Service is a part of their name! They are always professional, considerate, and w The Service Department at Fletcher Jones Motorcars understands that Service is a part of their name! They are always professional, considerate, and willing to help. They have earned my family's patronage because of their attitude and demeanor. More

Service Advisor Derby is the best! He makes my visits so pleasant and easy, keeps me informed, is professional but friendly, and represents Fletcher Jones exceptional Derby is the best! He makes my visits so pleasant and easy, keeps me informed, is professional but friendly, and represents Fletcher Jones exceptionally well. I look forward to seeing him when I need to service my car at FJ. More

Service for my E-Class Katelyn Truong is always helpful as my service advisor. Fit us in last-minute and got us finished by the end of the day. Nice clean car at pickup. Katelyn Truong is always helpful as my service advisor. Fit us in last-minute and got us finished by the end of the day. Nice clean car at pickup. Always a pleasure! More

Service B Everything was explained clearly and communicated perfectly. My car was ready quickly. The only thing is that there was a recall and I was not notif Everything was explained clearly and communicated perfectly. My car was ready quickly. The only thing is that there was a recall and I was not notified. More

Service of my SL 560 Very Helpful. I would recommend them to everyone. Rob Draper is the best. I love that they provide a rental car so that you are not begging for a ride Very Helpful. I would recommend them to everyone. Rob Draper is the best. I love that they provide a rental car so that you are not begging for a ride. More

Great customer service Arrived at the dealership. Didn’t wait that long. Great customer service, and they took good care of my car. Thanks for great customer service. Arrived at the dealership. Didn’t wait that long. Great customer service, and they took good care of my car. Thanks for great customer service. More