Fletcher Jones Motorcars - Service Center
Newport Beach, CA
869 Reviews of Fletcher Jones Motorcars - Service Center
Great High Quality Service Steve Henry promptly greeted me on the driveway. He was very friendly, courteous, and he took the information from the vehicle, and then escorted me Steve Henry promptly greeted me on the driveway. He was very friendly, courteous, and he took the information from the vehicle, and then escorted me to his office. He quickly confirmed my contact information, and promised to get back with me quickly -- which he did. The quote was detailed, and analyzed what was most important. The service was completed promptly, and when I returned I was offered a bottle of water and the vehicle which had been washed came back to me in perfect condition. Great service from everyone, including those on the driveway who kept asking me if there was anything they could do for me. Wonderful ambience -- like a Country Club! More
Best service Great price right place awesome atmosphere great product simply the best service no wonder the number 1 in the world nothing less than expected just Great price right place awesome atmosphere great product simply the best service no wonder the number 1 in the world nothing less than expected just simply the best More
SLK32 service apt Miguel was fast and efficient and got the work done in quick order. He was excellent in keeping me updated. In and out quickly with loaner car. My f Miguel was fast and efficient and got the work done in quick order. He was excellent in keeping me updated. In and out quickly with loaner car. My first Fletcher Jones experience. I am very impressed and will definately be back for future needs. More
Paul Brown, Rich Uell and Pedro The above people noted are extremely responsive in sales and service. They can recognize the problem, provide assistance, and deliver excellent servi The above people noted are extremely responsive in sales and service. They can recognize the problem, provide assistance, and deliver excellent service and provide necessary confidence. More
Thank you for the awesome service. First time having Justin Ringel as my service manager. Came highly recommended, did disappoint. I appreciate the awesome service Justin. Thank you First time having Justin Ringel as my service manager. Came highly recommended, did disappoint. I appreciate the awesome service Justin. Thank you to the Service Drive Manager Leslie Lorenson as well for offering a new loaner after she found out the one I had was dirty. It's the small gestures that are greatly appreciated. I will be back to the A-team (aka Justin and Leslie) again for sure! Thanks guys! A+++ More
Good Job, again! It is always a pleasure working with Stephanie! Her friendliness, courtesy and professional knowledge gives me confidence that the service my car re It is always a pleasure working with Stephanie! Her friendliness, courtesy and professional knowledge gives me confidence that the service my car requires will be handled properly and efficiently. It is always a positive experience. More
Happy customer Everything was great. Brennen made the experience very easy for me. He always gives me wonderful service. Car rental was easy too. Car was returned ve Everything was great. Brennen made the experience very easy for me. He always gives me wonderful service. Car rental was easy too. Car was returned very clean. More
Service Experience Excellent dealership Service Manager and Service Technician/Advisor.professional courteous very knowledgeable .A delightful painless experience Servic Excellent dealership Service Manager and Service Technician/Advisor.professional courteous very knowledgeable .A delightful painless experience Service with a smile Bob Evans a hands on warm and caring Mgr Rob Draper a very thorough and helpful service advisor More
repair My service rep. was thorough and the repair was done on time. the loner c Mercedes was very comfortable to drive. everyone was very helpful. My service rep. was thorough and the repair was done on time. the loner c Mercedes was very comfortable to drive. everyone was very helpful. More
Fast and reliable service I had an appointment for a smog check. It was done immediately; I spent less than 1 hour at the dealership (including a complimentary car wash which I I had an appointment for a smog check. It was done immediately; I spent less than 1 hour at the dealership (including a complimentary car wash which I had not asked for). More