Fletcher Jones Motorcars - Service Center

Car service check before warranty expires. Rob suggested I have my vehicle checked before the warranty expires. Brought the car in, arranged for a loaner, he called when the service was finis Rob suggested I have my vehicle checked before the warranty expires. Brought the car in, arranged for a loaner, he called when the service was finished, and my car was ready and waiting when I returned. Appreciate the knowledgeable and efficient service. More

Excellent service Received outstanding service from A.J. and the staffs at Fletcher Jones. Everyone was very nice and accommodating. Happy with the maintenance service Received outstanding service from A.J. and the staffs at Fletcher Jones. Everyone was very nice and accommodating. Happy with the maintenance service provided. Highly recommended. More

Great!!!! The reason I gave the rating that I did is because Fletcher Jones Associates really do go out of their way to added value to every experience I have h The reason I gave the rating that I did is because Fletcher Jones Associates really do go out of their way to added value to every experience I have had with them since I purchased my care in 2015. The associate really do care about how they relate to each consumer. And I Love that about this dealership here in Newport Beach. Very pleased with the service. I also introduce my sister to this dealership and she purchased her first Mercedes Benz. More

Exceptional Thank you AJ! You made an unexpected challenging situation easy. I’m grateful to you and the FJ team for your time and exceptional service!!🙏🙂 Thank you AJ! You made an unexpected challenging situation easy. I’m grateful to you and the FJ team for your time and exceptional service!!🙏🙂 More

better than before Service was much better than before but the place is still a busy factory - we desperately need another MBZ dealer in this area to create competition Service was much better than before but the place is still a busy factory - we desperately need another MBZ dealer in this area to create competition More

Excellent Service As always, Richie Uhl provides excellent service. We have used Richie as our Service Adviser on many occasions and recommend Richie to all of our fri As always, Richie Uhl provides excellent service. We have used Richie as our Service Adviser on many occasions and recommend Richie to all of our friends More

Great These people go over and beyond and would recommend them for service and new purchase. Miguel was a really good guy only problem was he's not a Chiefs These people go over and beyond and would recommend them for service and new purchase. Miguel was a really good guy only problem was he's not a Chiefs fan. More

Issue with Brake pad generate noise Service adviser Rob Draper and technician who Rob asked to go for test drive in order to identify the problem and the root cause to fix the problem. T Service adviser Rob Draper and technician who Rob asked to go for test drive in order to identify the problem and the root cause to fix the problem. Thank you them all. More

Car looked Great I was kept aware of the process, what to expect financially, and how to navigate the system. The car looks like new and was completed on time. I was kept aware of the process, what to expect financially, and how to navigate the system. The car looks like new and was completed on time. More

Pleasant We were not able to work with your sales dept. so bought car elsewhere. Your service dept was very good. Five stars to Gary K. We were not able to work with your sales dept. so bought car elsewhere. Your service dept was very good. Five stars to Gary K. More