Fletcher Jones Motorcars - Service Center

Great Services as Always! I'm always taken care of by "Derby" -- from the moment I pull in, until I come back to retrieve my car. Despite the volume of cars being serviced, I n I'm always taken care of by "Derby" -- from the moment I pull in, until I come back to retrieve my car. Despite the volume of cars being serviced, I never have to wait, and always get processed quickly, efficiently and professionally. More

Greatest service Thank you so much the best dearler ever .. I love Mercedes... don’t hesitate to go there all employees are amazing and very helpful great service Thank you so much the best dearler ever .. I love Mercedes... don’t hesitate to go there all employees are amazing and very helpful great service More

Outstanding Service Outstanding service as always! Randy Lemus has been our service advisor for over a decade and is the reason we are long-standing customers of Fletcher Outstanding service as always! Randy Lemus has been our service advisor for over a decade and is the reason we are long-standing customers of Fletcher Jones Motorcars. He is extremely professional and friendly. We highly recommend Randy Lemus to our family and friends! More

Service All services were good. The associate was friendly and very helpful. All work was do e in a timely fashion and efficient. I was able to schedule an ap All services were good. The associate was friendly and very helpful. All work was do e in a timely fashion and efficient. I was able to schedule an appointment by phone and made adjustments for the time. More

Everyone Was So Helpful I’ve been coming here for over twenty years. Yesterday I brought my car in for service and every employee I encountered was pleasant and on their gam I’ve been coming here for over twenty years. Yesterday I brought my car in for service and every employee I encountered was pleasant and on their game. My only issue is the car wash. It’s never great but it’s better than having to go to a car wash. More

Relatively pain-free I always take my car to Fletcher-Jones because they make a difficult situation so easy to manage. Even though my warranty has expired, even though I I always take my car to Fletcher-Jones because they make a difficult situation so easy to manage. Even though my warranty has expired, even though I now live about 20 miles from them I still make the trek; so worth it! Thank you, Miguel and Leslie, thank you Fletcher Jones! More

Quick Had auxiliary battery go out . Able to drop off car and get loaner. Got updated quickly and also got invoice on email. Able to pay online and simply g Had auxiliary battery go out . Able to drop off car and get loaner. Got updated quickly and also got invoice on email. Able to pay online and simply go pick up car at end of my workday More

B Service This maintenance was timely, courteous, and thorough. I think a bit expensive, however. The facilities are pleasant to be in land attractive. Everythi This maintenance was timely, courteous, and thorough. I think a bit expensive, however. The facilities are pleasant to be in land attractive. Everything is state of the away art. More

10-excellent Excellent service and Excellent knowledge. Steve Bates very professional.. Leslie Lorenson customer advocate. I also own a 2017 450 Sl. Another serv Excellent service and Excellent knowledge. Steve Bates very professional.. Leslie Lorenson customer advocate. I also own a 2017 450 Sl. Another service next month with the above two professionals. More

Miguel Velasquez Fletcher Jones does an awesome job always. They hire and retain the best personnel to interact with us clients. I also want to comment on Mario in par Fletcher Jones does an awesome job always. They hire and retain the best personnel to interact with us clients. I also want to comment on Mario in parts who does a wonderful relationship management with all the FJ clients More