Fletcher Jones Motorcars - Service Center
Newport Beach, CA
869 Reviews of Fletcher Jones Motorcars - Service Center
Service Good service. Very courteous advisor. Surprised with the repair estimate which came after expiration of 7-year extended warranty. The previous service Good service. Very courteous advisor. Surprised with the repair estimate which came after expiration of 7-year extended warranty. The previous service did not show any required repair work. More
Dynamic Seat Problem diagnosed properly and fixed the first time. Service advisor, Randy Lemus, explained the problem, and resolution clearly. Facility is neat a Problem diagnosed properly and fixed the first time. Service advisor, Randy Lemus, explained the problem, and resolution clearly. Facility is neat and clean. Every dealership person I spoke wit were friendly and polite. More
Always a great experience Brought my car I. For service and Jean is always so helpful and efficient! Told him I was concerned about my mileage and he had a salesman call me and Brought my car I. For service and Jean is always so helpful and efficient! Told him I was concerned about my mileage and he had a salesman call me and we came up with a plan and I feel very relieved. Fletcher Jones treats you like a VIP and it’s wonderful! More
Well taken care of Professional from dealers to service writers to repair. Always a 100 percent job well done.. Quality of work is above anyone else. 98% of the time yo Professional from dealers to service writers to repair. Always a 100 percent job well done.. Quality of work is above anyone else. 98% of the time your in and out.. If not always given a loan car whicg is very much appreciative on every level. More
Window replacement. Service Advisor Tony Irvani always offers great and timely customer service. He keeps customer apprised on the status of their cars and the price for Service Advisor Tony Irvani always offers great and timely customer service. He keeps customer apprised on the status of their cars and the price for repairs. More
Warranty I experienced an issue that took 4 times to repair the malfunction.I hope itt is solved.The dealership takes care of me.I get a rental car equal to mi I experienced an issue that took 4 times to repair the malfunction.I hope itt is solved.The dealership takes care of me.I get a rental car equal to mine. More
Mick was awesome!!! Mick made me real comfortable about the whole situation. I truly felt like he cared about my experience and that he did everything provable fix my iss Mick made me real comfortable about the whole situation. I truly felt like he cared about my experience and that he did everything provable fix my issues. More
If you’re not first, your not Fletcher I love working with everyone at Fletcher Jones, they make you feel like you’re part of the family and each department caters to their customers, passi I love working with everyone at Fletcher Jones, they make you feel like you’re part of the family and each department caters to their customers, passionately servicing the customer and it is personal it’s not business! More
Fast, efficient, professional service The service on my vehicle was done in the time they said it would take. It is always a pleasure to go to Fletcher Jones. The service on my vehicle was done in the time they said it would take. It is always a pleasure to go to Fletcher Jones. More
Randy Lemus - THE BEST Excellent service as always provided by Randy Lemus.. Randy makes sure that servicing my car is actually a pleasant experience. He is always professi Excellent service as always provided by Randy Lemus.. Randy makes sure that servicing my car is actually a pleasant experience. He is always professional, on time, cheerful and dependable. More