Fletcher Jones Motorcars - Service Center

Good service When I made an appointment online, I got the confirmation in a short time,.The vehicle is carefully checked, the service is polite and the rest envi When I made an appointment online, I got the confirmation in a short time,.The vehicle is carefully checked, the service is polite and the rest environment is comfortable More

Love FJ--not happy with MB MB is using run-flats as the standard equipment on many of their cars. They are over-priced, can't be repaired with even a small nail, and have extrem MB is using run-flats as the standard equipment on many of their cars. They are over-priced, can't be repaired with even a small nail, and have extremely short lives (they say mine are about to need replaced at 9200 miles). My service rep, Peter, was sympathetic but explained I am stuck with this type tire as my car is leased. Thanks for being honest, Peter--and shame on MB! More

EFFICIENT AND COURTEOUS SERVICE AS ALWAYS Easy to schedule the appointment...dealership is flexible on the date and time...my request to have my service representative...Ray Schroeder...is hon Easy to schedule the appointment...dealership is flexible on the date and time...my request to have my service representative...Ray Schroeder...is honored, and a courtesy loaner car is provided at no charge. More

Windshield replacement Katelyn Truong is great! She friendly while being direct and to the point. She is an asset to your dealership. She understands how to deal with bus Katelyn Truong is great! She friendly while being direct and to the point. She is an asset to your dealership. She understands how to deal with business people who have time constraints. More

As always I received excellent service. Service department staff was great as always. Peter Dillon provided outstanding and courteous assistance. I wish all service providers were as excep Service department staff was great as always. Peter Dillon provided outstanding and courteous assistance. I wish all service providers were as exceptional as Fletcher Jones. More

Always on point...never a disappointment!! Once again, Fletcher Jones (service advisor, Steve Henry) did not disappoint!! From the moment you drive up, to getting a loaner, always a pleasant ex Once again, Fletcher Jones (service advisor, Steve Henry) did not disappoint!! From the moment you drive up, to getting a loaner, always a pleasant experience. Fletcher Jones is always organized and on point!! More

My satisfaction! I’ve had one of the best experiences dealing with the Fletcher Jones dealership ! Everyone from the agent who helped me to lease my car to the servi I’ve had one of the best experiences dealing with the Fletcher Jones dealership ! Everyone from the agent who helped me to lease my car to the service advisor, were very knowledgeable, friendly and helpful ! I will definitely recommend this dealership to my friends ! More

Best Service Coordinator Ever Joanna goes above and beyond your expectations of what a service coordinator does. She is not only so pleasant to deal with, but you are always gree Joanna goes above and beyond your expectations of what a service coordinator does. She is not only so pleasant to deal with, but you are always greeting with her beautiful smile. Whatever your needs are with your car, you can be sure she will take care of you and you will be most satisfied when you get your car returned. Fletcher Jones has an excellent service department. Just wish I could say the same for the sales team. More

Great Service The service is always outstanding! Steve Henry was fabulous, as usual! The cashier was helpful and so friendly, My overall experience was a definitely The service is always outstanding! Steve Henry was fabulous, as usual! The cashier was helpful and so friendly, My overall experience was a definitely a10! More

Job well done!!!! My needs were taken care of with great professionalism and I was on my way. I was in for another reason a short time ago and Mike made me aware of so My needs were taken care of with great professionalism and I was on my way. I was in for another reason a short time ago and Mike made me aware of some updates I needed. Good job Mike Asher. More