Fletcher Jones Motorcars - Service Center

Bob Evans the service manager has been there over 40 years building this dealership to the number one ranked in the world and it all starts with exceptional service. That's why Fletcher Jones Motorcars years building this dealership to the number one ranked in the world and it all starts with exceptional service. That's why Fletcher Jones Motorcars leads in sales also but it all starts with the interaction with the service department provided to the owner after purchase! More

Ashley Wada, was very accommodating, she kept me informed, strived to rectify my concerns and a pleasure to with. I would definitely seek her assistance in the future. informed, strived to rectify my concerns and a pleasure to with. I would definitely seek her assistance in the future. More

I called in the morning to book service and they took me that day. Service was fast. Had to wait 20 minutes for rental car to be brought around but besides that all was good. that day. Service was fast. Had to wait 20 minutes for rental car to be brought around but besides that all was good. More

Great service and advisor was very knowledgeable, Steve Bate has been my service advisor since day one and over 10 years, I really appreciated his service. Miguel helped me this time because Steve is out f Bate has been my service advisor since day one and over 10 years, I really appreciated his service. Miguel helped me this time because Steve is out for medical leave. Both gentle are such assets to your organization More

Service is always good. Jon Derbyshire is always so helpful and takes care of everything. I give Fletcher Jones & Jon Deby both 5 stars. Thank you helpful and takes care of everything. I give Fletcher Jones & Jon Deby both 5 stars. Thank you More

Absolutely the way a service appointment should always be. The people at FJ are courteous, respectful and helpful. The wait was minimal and the facility is exceptional. be. The people at FJ are courteous, respectful and helpful. The wait was minimal and the facility is exceptional. More

You offer a commodity, right? What sets you apart is service. Trust is foundational to exceptional service. I trust Stephanie and Gio. I know I will receive unparalleled service from both of them. So service. Trust is foundational to exceptional service. I trust Stephanie and Gio. I know I will receive unparalleled service from both of them. Some day I will buy another car and I will buy it at FJ because of these two individuals. They ARE my FJ experience. Don’t take them for granted. More

Eric Gatineau always thinks of me on my birthday. Randy Lemus always takes care of me. Anyone considering Mercedes should contact my friends at Fletcher Jones!!! Lemus always takes care of me. Anyone considering Mercedes should contact my friends at Fletcher Jones!!! More

Took my car in for B service and the service team took great care of me. From getting a loaner to picking up my car when it was done - great end to end experience. great care of me. From getting a loaner to picking up my car when it was done - great end to end experience. More