Fletcher Jones Motorcars - Service Center

Katelyn is very detail oriented.She handle everything Katelyn is very detail oriented. She handle everything perfectly as I expected. I will definitely prefer her to friends and family. Thank you For gr Katelyn is very detail oriented. She handle everything perfectly as I expected. I will definitely prefer her to friends and family. Thank you For great service. More

Fletcher Jones, and the staff at Fletcher Jones Have always been great We always enjoy our experience at the dealership whether it’s a purchase or service always been great We always enjoy our experience at the dealership whether it’s a purchase or service More

Randy Lemus is extremely helpful and professional. My family trusts his expertise, explanations and recommendations. We have used him for years and will continue to do so. family trusts his expertise, explanations and recommendations. We have used him for years and will continue to do so. More

Thank you very much for an an excellent service. My car was services as promised, delivered on time and in excellent shape. I appreciate the service. was services as promised, delivered on time and in excellent shape. I appreciate the service. More

The reason I return to FLJ MBZ for service is because of Dan Schmitt. He handled everything as I expected and in a timely manner. Dan Schmitt. He handled everything as I expected and in a timely manner. More

Service experience was exceptional and convenient! Mike Asher is an outstanding Service Representative and also helped me out with technology questions as well, thanks FJM! Asher is an outstanding Service Representative and also helped me out with technology questions as well, thanks FJM! More

Peter Dillon was my advisor and did an exceptional job, he cares and builds rapport with his clients instantly - He is a wonderful communicator! Top notch service from start to finish, car was ready out he cares and builds rapport with his clients instantly - He is a wonderful communicator! Top notch service from start to finish, car was ready out front for pick up and upon arriving I was offered room temp water or iced cold- Does it get any better than that! Def worth the drive from Hermosa Beach to Newport Beach to work with this dealership. Honest good people! More

My Service Advisor, Stephanie Hurston, rendered excellent customer service!! I would recommend Fletcher Jones Motorcars to anyone looking for a great place to not only purchase, but service a Mercedes!! customer service!! I would recommend Fletcher Jones Motorcars to anyone looking for a great place to not only purchase, but service a Mercedes!! More

Complete Report is Helpful from A Service Service was completed in a timely manner. I like the comprehensive report they include so I can make my final decision if I want to purchase my le Service was completed in a timely manner. I like the comprehensive report they include so I can make my final decision if I want to purchase my leased car. Appreciate the loan car provided. Nice Job ! More

Their service was excellent. Katelyn Truong Has always provided exceptional help and make us feel like family. We value the service and that’s why we purchased from FJMB NB. provided exceptional help and make us feel like family. We value the service and that’s why we purchased from FJMB NB. More