Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

View Dealership

Dealership

Service

Write a review

Fletcher Jones Motorcars - Service Center

Name: Fletcher Jones Motorcars - Service Center
Address: 3300 Jamboree Rd., Newport Beach, CA, 92660, US
Telephone: (949) 718-3000
Rating: 4.8

3300 Jamboree Rd., Newport Beach, California 92660 Directions

Service: (949) 718-3000

Parts: (949) 718-3293

Newport Beach, CA

4.8

869 Reviews

Call Service Center (949) 718-3000

4.8

869 Reviews

Write a review

This rating includes all service center reviews, with more weight given to recent reviews.

Service Price Transparency

Workmanship

Service Time

Service Communication

869 Reviews of Fletcher Jones Motorcars - Service Center

Sort by

October 30, 2021

SERVICE VISIT

From check in to Service advisor Jon Derbyshire , rental staff and all staff , I felt very special . All needs were met staff and all staff , I felt very special . All needs were met More

by Max

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jon Derbyshire

Report | Print

Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Max , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 30, 2021

SERVICE VISIT

Friendly and professional service. Makes the experience at Fletcher Jones to be a pleasant one. It all adds to the benefits of driving a Mercedes Benz!!!! at Fletcher Jones to be a pleasant one. It all adds to the benefits of driving a Mercedes Benz!!!! More

by Olga Matthews

Recommend Dealer

Yes

Employees Worked With

Urbano Garcia

Report | Print

Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Olga , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 29, 2021

SERVICE VISIT

The service and experience at Fletcher was exceptional and my service rep Parker was terrific! and my service rep Parker was terrific! More

by seancmoore

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Parker

Report | Print

Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Seancmoore , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 29, 2021

SERVICE VISIT

I enjoy working with my service advisor, Rob Draper. He is always very responsive to my needs. The quality of the work performed is always “top notch”. is always very responsive to my needs. The quality of the work performed is always “top notch”. More

by phil

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Rob Draper

Report | Print

Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Phil , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 28, 2021

SERVICE VISIT

You can always count on FJ to go above and beyond to provide excellent service. provide excellent service. More

by MarbellaCapital

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gerald Corona

Report | Print

Oct 28, 2021 -

MarbellaCapital responded

Good job

Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi MarbellaCapital , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 26, 2021

SERVICE VISIT

Pleasure doing business with you. I was very pleased and well serviced by all members of the team Ed Griffith and well serviced by all members of the team Ed Griffith More

by Ed

Recommend Dealer

Yes

Employees Worked With

Tony Irvani

Report | Print

Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Ed , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 25, 2021

SERVICE VISIT

My service advisor since 2005 Randy Lemus always gets me the best service care. Friendly Efficient man. My go to guy! the best service care. Friendly Efficient man. My go to guy! More

by Karenyoko

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Randy Lemus

Report | Print

Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Karenyoko , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 25, 2021

SERVICE VISIT

Peter is friendly and helpful. Paper work was clear and quick. It was a great experience quick. It was a great experience More

by Officepc2000

Customer Service

Recommend Dealer

Yes

Employees Worked With

Peter Dillion

Report | Print

Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Officepc2000, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 23, 2021

SERVICE VISIT

Appreciate Randy taking the time to ensure that my low mileage G550 received the care that it needed. I had many questions for Randy and he answered them transparently and completely. mileage G550 received the care that it needed. I had many questions for Randy and he answered them transparently and completely. More

by petrolhead

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Employees Worked With

Randy Lemus

Report | Print

Nov 02, 2021 -

Fletcher Jones Motorcars responded

Hi Petrolhead , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

October 21, 2021

SERVICE VISIT

Service was streamlined and easy. Randy Lemus, my service advisor, is excellent. He had me in and out quickly with a loaner car and kept me up to date on the status of my car. When I arrived to pi service advisor, is excellent. He had me in and out quickly with a loaner car and kept me up to date on the status of my car. When I arrived to pick up my car, it was washed and waiting for me and Randy got me checked out and on the road. Thanks- great job! More

by Mike.gabrielian

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Randy Lemus

Report | Print

Oct 22, 2021 -

Fletcher Jones Motorcars responded

Hi Mike.gabrielian , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

Fletcher Jones Motorcars - Service Center

Fletcher Jones Motorcars Hours Hours

869 Reviews of Fletcher Jones Motorcars - Service Center

Map and Directions to Fletcher Jones Motorcars - Service Center