Fletcher Jones Motorcars of Fremont

We purchased our first luxury car at Fletcher Jones in Fremont. Marvin and Nav made our first car buying experience a very smooth and enjoyable one. They both were very honest and did their level best for Fremont. Marvin and Nav made our first car buying experience a very smooth and enjoyable one. They both were very honest and did their level best for us to get a great price. They answered all our questions, explained all options and made us very comfortable. They never forced us at any time. We came to know them through Internet mbusa.com and there was no surprises when we came in person to meet them. All options and prices were well explained over the email and phone much before the personal visit. It was a very easy and trusted transaction. We trust both of them and they are great. I would recommend both of them at any time to any one for buying a luxury car. Overall it was a great memorable experience and we Will remember this for a long time. More

The process of ordering the car was great. I was not The process of ordering the car was great. I was not happy when taking delivery to discover that the car had 59 miles on it. Ordering a car I ex The process of ordering the car was great. I was not happy when taking delivery to discover that the car had 59 miles on it. Ordering a car I expect to be the first driver. I was very close to walking. Then when in finance Raj would not match the price MB quotes for the 5/50 maintenance program. pickup process was too long. More

the price was great and we were able to close the deal in less than 2 hours. Tito was excellent in presentiong the car and expalining how it work. for sure I will recommend to my friends. less than 2 hours. Tito was excellent in presentiong the car and expalining how it work. for sure I will recommend to my friends. More

The sales staff worked this deal to my satisfaction and went way beyond my expectations. I am recommending your dealership to my associates, thank you. went way beyond my expectations. I am recommending your dealership to my associates, thank you. More

If one can ever say buying a car is fun however mike was a pleasure to work with. I would buy a car from him again. a pleasure to work with. I would buy a car from him again. More

Hamed Eshpari, salesman-extraordinaire was informative and straight forward in his dealings with me, on the phone as well as on the showroom floor. He welcomed me to the dealership, showed me the car I ca and straight forward in his dealings with me, on the phone as well as on the showroom floor. He welcomed me to the dealership, showed me the car I came to see, gave me a test drive as he explained the features of the car and how to operate them (although there were far too many features for me to remember), but I do remember buying a car from a GREAT salesman. I would proudly recommend Hamed and the dealership to family and friends . Jackie B More

Luis was a gentleman during the whole process of selling the vehicle. He knew exactly what we needed in the vehicle and never pushed for anything more than what was comfortable fro us price wise. he treated the vehicle. He knew exactly what we needed in the vehicle and never pushed for anything more than what was comfortable fro us price wise. he treated us an individuals rather than customers who could buy a vehicle. If we did not buy a car form him, we would walk away with a new friend. More

Friendly environment, efficient team with paperwork, friendly and competent sales person, and overall a very good experience. Our sales person was very thorough in showing us the cars available for sal friendly and competent sales person, and overall a very good experience. Our sales person was very thorough in showing us the cars available for sale and in going through the internal workings of the car once we made our purchase. More

Staff is courteous and very professional. I was treated as a valuable customer. I was offered test drive and Joe went over all functions of car with me to make us feel comfortable. Great people, great pl as a valuable customer. I was offered test drive and Joe went over all functions of car with me to make us feel comfortable. Great people, great place, great price and great product! More

Their manager is really mean for the people. They push people to accept the price. Please remember people do not really can decide if will buy or not. So their sales service is really bad. But in general people to accept the price. Please remember people do not really can decide if will buy or not. So their sales service is really bad. But in general the sales which I work with is OK. Only do not communicate with the manager, he is really care about money not the client. I will never do business with that guy and will tell my friends about my experience with them let them decide if they want to work with these kind of people or not. I really fell sad about by experience in this dealership. More