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Fletcher Jones Motorcars of Fremont
Fremont, CA
925 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 925 reviews
September 18, 2012
It was a great experience working with Navi. He worked all along from my first call till the end of deal closure, to make sure everything is aligned to my complete satisfaction. He took good care of us du all along from my first call till the end of deal closure, to make sure everything is aligned to my complete satisfaction. He took good care of us during the deal process and also looked after my kids to make sure myself and my wife can proceed, uninterrupted, through the sale closure process. I will highly recommend him and the dealership to anyone looking for similar experience. More
by maneesh
Employees Worked With
Navnit Singh
September 18, 2012
Shaun was very easy to work with and knew exactly how to make a customer feel special. He not only took the time to compare the two vehicles we were eyeing but also did not rush us to make our decision. Hon make a customer feel special. He not only took the time to compare the two vehicles we were eyeing but also did not rush us to make our decision. Honestly, my husband along with my 1 week old baby were just stopping in to take a look around. Once we we met with Shaun and felt comfortable with his non pushy tactics we knew we wanted to work with him. We will definitely be referring Shaun to our friends and family! More
by glocquiao
Employees Worked With
Shaun Graef
September 17, 2012
We received exceptional service at Fletcher Jones in Fremont. We got excellent financing and were in-out in no time. Marvin Ledesma really helped us throughout the process of getting our new luxury car Fremont. We got excellent financing and were in-out in no time. Marvin Ledesma really helped us throughout the process of getting our new luxury car and at no point we felt pressured into buying the car. He was very knowledgeable, sincere and gave us demo on the latest options. I definitely recommend Marvin at Fletcher Jones to anyone who is seeking professional & courteous service and we’ll buy another car from them in the future. Suresh and Sudeshna More
by sudeshna_chand
Employees Worked With
Marvin Ledesma, Marvin Ledesma
September 17, 2012
I have leased alot of cars in the past, I used to go to the local MBZ Dealership that was near my home (after dealing with Fletcher Jones), I will not be going back to the one in my area. I purchased my GL the local MBZ Dealership that was near my home (after dealing with Fletcher Jones), I will not be going back to the one in my area. I purchased my GL450 from Charlotte at Fletcher Jones in Fremont, the entire experience from beginning to end was a WOW!! I will definetly be going back and look forward to working with Charlotte on car number 2! More
by MBZBRAT
Employees Worked With
Charlotte Riles
September 17, 2012
Thank you Fletcher Jones for such great service, my dad recently purchased a New 2013 E350 from Nav Singh and he was VERY helpful and knowledgable. He even picked us up from the airport, now that's what I recently purchased a New 2013 E350 from Nav Singh and he was VERY helpful and knowledgable. He even picked us up from the airport, now that's what I call customer service, will def recommend my friends and family! Thank you for such a wonderful car buying experience! More
by S.chand.5
Employees Worked With
Navnit Singh
September 14, 2012
We enjoyed our buying experience. Nav was very responsive to our inquries both on the phone and through emails. Our experience at the dealership was first rate. Nav delivered on every promise th responsive to our inquries both on the phone and through emails. Our experience at the dealership was first rate. Nav delivered on every promise that was made. He was both personable and professional. We will certianly consider doing business with him again when the need arises. Mike Wilson More
by mike
Employees Worked With
Nav Singh, Navnit Singh
September 14, 2012
Had bought my first S550 from another dealership but alway brought the car into Fletcher Jones and they have always treated me as if I purchased it from them. when it came time to trade in I would not alway brought the car into Fletcher Jones and they have always treated me as if I purchased it from them. when it came time to trade in I would not have dealt with anyone other that Fletcher Jones. The sales staff and advisors go well beyond the call of duty. thank you!! More
by teresa.george.338
Employees Worked With
charlotte riles, Charlotte Riles
September 14, 2012
If you want to buy a Mercedes (I bought used), you should visit here. They are upfront, show all the records (printed one and you can get a copy) and Navnit follows it. I bought mine in 45 mins, good price visit here. They are upfront, show all the records (printed one and you can get a copy) and Navnit follows it. I bought mine in 45 mins, good price, great customer service More
by dutt.kalapatapu
Employees Worked With
Navnit Singh, Navnit Singh
July 07, 2012
We were buying 2 vehicles. One used to be shipped to Hawaii and one new one for use here in calif. When we had talked to the salesman and general manager several months earlier , they assured us ,that Hawaii and one new one for use here in calif. When we had talked to the salesman and general manager several months earlier , they assured us ,that the shipping of the used car would be "NO PROBLEM". Because they owned the dealership in Honolulu ,and they would do the shipping through the dealership. The salesman we spoke to set up an appointment for us ,but when we arrived he was with another customer and had someone else help us. This person took us for a test drive then told us he was leaving and had someone else talk to us. No one knew anything about anything,and we were there for over 4 hours We finally purchased the vehicles and then were told we would have to cover the cost of shipping. What a surprise for us. We had to pay in cash before they would ship. They also provided no registration paperwork for us to use when we received the vehicle in Hawaii. We tried to get it registered and could not . After several calls and several days we were promised the paperwork was at the DMV in Hilo ,a 2.5 hour drive from Kona where we live. As of this date (July)we have not been able to complete the registration process. This has been the worst experience we have ever had buying a car. We came to this dealer on the promises that we're made. Will not make that mistake again. Do not do business with this dealer. More
by Grlands
Employees Worked With
7
July 03, 2012
Everything went very smoothly with my experience. I was greeted when I entered the dealership, I was shown the cars and colors I asked about, and we negotiated the price very quickly without any anxiety or greeted when I entered the dealership, I was shown the cars and colors I asked about, and we negotiated the price very quickly without any anxiety or delays. When I picked up the car, it was in perfect condition, there was no pressure to purchase extra options, and because I forgot to bring a check with me, the dealer arranged to pick up my check later that night after I returned home with the car. A very smooth and good experience. Thanks! More
by neil510
Employees Worked With
Rahmat Mohammadi
