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Fletcher Jones Motorcars of Fremont

Fremont, CA

Overview
Reviews
Vehicles
4.6
922 Reviews
Call Dealership (510) 623-1111
View Awards

5760 Cushing Pkwy

Fremont, CA

94538

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Showing 922 reviews

October 14, 2021

Went in for an annual car service, People were nice and pleasant. Only issue was I had to wait more than half an hour outside in a very cold n windy day just for them to bring my car out. No service peop More

by jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Quinn
Report | Print
Oct 15, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hello Jack, Our team at Fletcher Jones Motorcars of Fremont appreciates your business and truly understands your concerns involving your recent service visits with us. Your time and schedule are very important to us and sincerely apologize for the extended wait time you experienced. I was unable to find a customer profile with the information left on Dealerrater and hope to have the opportunity to connect with you. Please contact me directly if I may be of further assistance. Your satisfaction is important to me. Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager Kim.camargo@fletcherjones.com

October 05, 2021

Awesome service center. My advisor, Sean Rivera is a pleasure to work with. Perfect 10! More

by phil.wowak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Rivera
Report | Print
Oct 05, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hello Phil.wowak, It's really rewarding hearing that Sean River assisted with getting your vehicle in tip-top shape and returned to you all within a timely fashion! Guest satisfaction is our highest priority and we are thankful for your kind feedback. We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us! All the Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

October 05, 2021

Great service from Manager Sang So, also great service from Lena n great service from Sean R More

by Jing Zhang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sang So, Obaid Nabizadah, Lena Xiaojun
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Oct 06, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hello Jing Zhang, Congratulations on your beautiful Benz! Thank you for choosing Fletcher Jones Motorcars of Fremont! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Sang, Lena, and Sean all ensured you had a great time while searching for the perfect vehicle that best suits your needs! Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team is truly grateful for your business and we're looking forward to working with you for many years to come! Enjoy! Warm Wishes, Your Friends and Family at Fletcher Jones Motorcars of Fremont

October 02, 2021

Great service. Made sure to check exterior of car all over with me before and upon return. Very professional, courteous valet and service staff. Always love having my car returned to me freshly vacuumed More

by Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biasatti
Report | Print
Oct 02, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hi Jean, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! Providing a courtesy car wash is one of the many perks we offer to our guests. Our team is looking forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

September 30, 2021

Everything went smoothly from beginning of making appointment to the end picking up the car More

by Johnlin114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo Costas
Report | Print
Oct 01, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hi Johnlin114, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Fletcher Jones Motorcars of Fremont

September 23, 2021

Best car purchase experience I’ve ever had. Definitely going back to Marvin for every new car! More

by Mezaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma
Report | Print
Sep 24, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hi there, Thank you for allowing our talented team to be a part of the exciting purchase of your new vehicle! We are so pleased to read about your amazing experience working with Marvin. Your authentic review means the world to us and we look forward to having you as a valued member of our Fletcher Jones family! Please feel welcome to contact us anytime! Congratulations and happy driving! Your Friends and Family at Fletcher Jones Motorcars of Fremont

September 15, 2021

Joe Defreitas was great. I appreciate his help. I have been going to him since 2015. More

by locchau
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Defreitas
Report | Print
Sep 15, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hello, We are honored to know that Fletcher Jones Motorcars of Fremont is your dealer of choice when it comes to the maintenance of your vehicle. We are ecstatic to know that Joe has been your advisor since 2015 as he is one of the best of the best in the business! We look forward to serving you again at your next scheduled maintenance interval and thank you for your loyalty! Warmest regards, Your Friends and Family at Fletcher Jones Motorcars of Fremont

August 12, 2021

Service is always top-notch. Ron Reyes is the best! Everyone I come in contact with is always friendly and are always able to accommodate my schedule. More

by kerevelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy, Ron Reyes
Report | Print
Aug 13, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hi Kerevelo, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

August 10, 2021

Very friendly and prompt. The use of car went fast and service was excellent. the correction of the issue was completed with no problem. I was extremely happy with the service. More

by lylebow125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biasatti, Ron Reyes
Report | Print
Aug 10, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hello Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

August 08, 2021

Tito and Obaid were amazing! Super nice and helpful! I am so happy with my brand new car! Thank you so much to you both for your help! More

by malucknawabi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Talampas, Obaid Nabizadah
Report | Print
Aug 13, 2021 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you for choosing Fletcher Jones Motorcars of Fremont! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear that our team of experts ensured you had a great time while searching for the perfect vehicle. Congratulations on your new vehicle! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Fletcher Jones Motorcars of Fremont

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