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Fletcher Jones Motorcars of Fremont
Fremont, CA
925 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 925 reviews
October 24, 2012
Fantastic service from Mike and Charlotte. Mike knows his cars and is by far the best sales representative I've ever worked with. We are coming to see Mike for two more vehicles in the near future. I h his cars and is by far the best sales representative I've ever worked with. We are coming to see Mike for two more vehicles in the near future. I have already recommended Mike to three friends who are looking for vehicles. I've worked with 4 Mercedes dealerships in the past, and he will be the only sales person I'll work with. Charlotte treated us very well throughout every step of the purchase process. She was kind, knowledgeable, and very welcoming. I've recommended Charlotte to two family members already, and I'll continue to do so. Both Mike and Charlotte deserve to be commended. Thank you! James Chatwani More
by jchatwani
Employees Worked With
Mike Kadomi, Mike Alkaddoumi, Charlotte Riles
October 23, 2012
We have recently decided to buy used Touareg 2011 from Fletcher Jones Motorcars. Nonoy has been serving us. He responded quickly and were able to talk through car details. We could not say nothing bad abo Fletcher Jones Motorcars. Nonoy has been serving us. He responded quickly and were able to talk through car details. We could not say nothing bad about Nonoy - this was high-class service - something you expect for such money. He kindly made a discount for us, when we asked and did all the paperwork, including DMV, very quickly. And he was very trustful about the car. Thanks to him we got a new car. More
by moroz
October 14, 2012
My lease was due in April 2013 and I've been searching for a new car before it expires. I've started my research by contacting all MB dealers in Bay Area. Surprisingly, just a few replied to my calls/emai for a new car before it expires. I've started my research by contacting all MB dealers in Bay Area. Surprisingly, just a few replied to my calls/emails. Marvin was one of the sales reps who replied immediately. This how I was introduced to Fletcher Jones and I should admit I've never been disappointed with them. All people who I dealt with there are very friendly accommodating and, most important, play open. Just to compare: I came to Pleasanton dealership with the same request. The first thing they told me that I have too many miles on my old car, so they have to increase monthly payments by $100 for the new one. Ridiculous! Dealing to Marvin, Dody, Mike Abshir was always a great. Of cause, we had to negotiate the price, BUT it was a fun process. They were open with what they could do and what they couldn't. Finally, I got the car I love for the price I wanted. BTW, they also offer first service for free and they pick up your car for service anywhere in Bay Area. I haven't tried this, obviously, but I have so much trust in Fletcher Jones, that I'm sure I will enjoy dealing with their service too. More
by mikryz
Employees Worked With
Marvin Ledesma, Dody Abshir
October 12, 2012
I purchased a new SLK from Fletcher Jones in September. The two sales people I dealt with were extremely courteous, professional and not at all high pressure (even though I was a motivated buyer). The phy The two sales people I dealt with were extremely courteous, professional and not at all high pressure (even though I was a motivated buyer). The physical facilities are very nice and the customer service orientation seems high. I had a few minor things to sort out on the car, but they were handled quickly and as a high priority item. The overall sales process was reasonably quick and efficient. So far, so good. More
by slkrating
Employees Worked With
Betsy, Mike Alkaddoumi
October 11, 2012
Bought my 09 Benz C300 @ fletcher jones of Fremont,ca Bought my 09 Benz C300 @ fletcher jones of Fremont,ca Tito talampas was my sales man. He was really professional and made my mom and me Feel right Bought my 09 Benz C300 @ fletcher jones of Fremont,ca Tito talampas was my sales man. He was really professional and made my mom and me Feel right at home,was really helpful with everything. When I buy my next Benz I will definitely buy it from TITO again, I sure will recommend everybody to buy a car from Tito to see wAt I'm talking about. More
by art.ibarra.56
Employees Worked With
Tito Talampas
October 09, 2012
See Fame Nawabi for a fair deal on a great car. Fame promises to take good care of his customers and he delivers! Walked away with a fantastic lease and will definitely be back to see him in 24 months w promises to take good care of his customers and he delivers! Walked away with a fantastic lease and will definitely be back to see him in 24 months when it's time for my next car. More
by captfuntastic
October 08, 2012
Joey was a pleasure to work with from the time I walked through door to making the final purchase. He was very good about walking me through the details about the car, the benefits of purchasing from Fletc through door to making the final purchase. He was very good about walking me through the details about the car, the benefits of purchasing from Fletcher Jones, and what he can offer me. The purchase process was also very easy and painless. When I am in the market to buy another Mercedes I will Joey will be my first choice. More
by Tom Lew
Employees Worked With
Joey Golez
October 08, 2012
Very nice guy, he was friendly and courteous; He listened to the customer, and quickly reacted to the real matter, therefore wasted no time and made the deal. Thank you, Tito, way to go! to the customer, and quickly reacted to the real matter, therefore wasted no time and made the deal. Thank you, Tito, way to go! More
by rzhao_mb
Employees Worked With
Tito Talampas
October 08, 2012
Top-notch customer service provided by Mr. Tito Talampas Top-notch customer service provided by Mr. Tito Talampas and the Mercedes Benz staff. Absolutely great experience in finding just the automobile to Top-notch customer service provided by Mr. Tito Talampas and the Mercedes Benz staff. Absolutely great experience in finding just the automobile to fit my needs; Mr Talampas professionalism and knowledge about every aspect of the C320 Wagon I purchased exceeded my expectations. I felt no pressure to buy, I was allowed to take my time; the dealership has a exceptional inventory. Besides receiving the best customer service ever, I got an amazing deal. I couldn't be happier, hope to use Fletcher Jones Motor Cars of Fremont when I purchase my next Mercedes and "yes" I'll be asking that Mr. Talampas be my sales person!! Thank you Mercedes Benz! More
by harold.washington
Employees Worked With
Tito Talampas, Tito Talampas
