Fletcher Jones Motorcars of Fremont
Fremont, CA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Working with Kuya Nonoy is not really considered "working," instead you can call it like a "walk in the park." This is our second car that we got from them and dealing with Mr Nonoy Chavez was a br "working," instead you can call it like a "walk in the park." This is our second car that we got from them and dealing with Mr Nonoy Chavez was a breeze! He showed us the car we were interested in, went for a test drive, sat down, been offered water or hot cocoa, made to relax, observed him go to work, showed us the best deal financed and payment wise then BAM signed documents and out the door!!!!! Now that's what you call SERVICE! More
Marvin is absolutely terrific. He is the right combination of knowledge, enthusiasm, understanding and patience, without being pushy or imposing. To me, a truly great salesman is one who does not combination of knowledge, enthusiasm, understanding and patience, without being pushy or imposing. To me, a truly great salesman is one who does not forget his or her customer AFTER the car is delivered. Marvin is just that type of salesman. This is my first Mercedes. I don't know for sure at this point if I will buy another one, but if I do, I will buy it from Marvin. More
We purchased a new 2013 E350 frome Fletcher Jones Mercedes of Fremont today. We worked with Marvin Ledesma and Tomasz Kaliski to get the exact car that we had in mind. Both guys worked so hard to get Mercedes of Fremont today. We worked with Marvin Ledesma and Tomasz Kaliski to get the exact car that we had in mind. Both guys worked so hard to get us the car we wanted. They are very patience and pleasant to work with. Since they are Fleet Managers, they were able to give us a very good deal for our car. It was a great car buying experience with these 2 gentlemen. They put no pressure on us to buy the car. We actually bought another Mercedes and have friends at another dealer, but after talking to Marvin and Tomasz, we liked them so much that we decided to give them the business. I highly recommend Fletcher Jones dealer in Fremont along with Marvin and/or Tomazs for any one who are looking to buy a Benz. More
There aren't enough words to describe the professionalism and support I received from Marvin! He was insightful, fun, and got us into a car we love. and support I received from Marvin! He was insightful, fun, and got us into a car we love. More
Nonoy was fantastic to work with. This was the smoothest and enjoyable car experience I have ever experienced. I highly recommend this dealership and specifically Nonoy! Thanks!!!! and enjoyable car experience I have ever experienced. I highly recommend this dealership and specifically Nonoy! Thanks!!!! More
Charlotte was fantastic. We had a little back in forth with our negotiations which was expected but all throughout the process I never felt like all my previous miserable car buying experiences. She was with our negotiations which was expected but all throughout the process I never felt like all my previous miserable car buying experiences. She was thorough, honest and her knowledge and expertise about the financing was unparalleled. I have already referred her to other friends and would definitely never go anywhere else! More
I just bought a brand new C250 from Mercedes Benz in Fremont today. Mr. Tom Hamid, the sale man, help me through the whole process and he made it into a nice experience.They really worked with me and co Fremont today. Mr. Tom Hamid, the sale man, help me through the whole process and he made it into a nice experience.They really worked with me and cover every little detail before closing the deal. I really recommend this guys because they didn't just wanted me to buy the car but to make me feel comfortable with the payments as well. Mr. Hamid and his sales manager Mr. Mike Ramish were very professionals sales men. They kept saying "we are a family" and "we'll take care of you", and they were right. They did make me feel special. Thanks to them, I got my dream car. Thank you again David V. More
My very first Mercedes [ :) ] and by far the best customer service experience. As soon as we arrived, despite our young appearance, George was respectful and treated us like any other client. He gree customer service experience. As soon as we arrived, despite our young appearance, George was respectful and treated us like any other client. He greeted us and allowed us to look, test drive and dream at our own pace. Since the SLK is only a two-seater, George offered to take both myself and my boyfriend to test drive separately. Now, realistically, anyone can want a luxury car but can we really afford it? Where the 'magic' happened and the most memorable part of the experience was when George and Mike worked with you to make it happen. This was not the expected 'pressure the client to purchase a vehicle' but rather to build a strong relationship, trust and understanding what they can do to meet our financial means. Excluding the actual details, we probably went back and forth more than 10 times but George and Mike did not give up nor did they give us the 'stink eye'. They spent 7 hours working with our budget, allowing us to take the car to grab lunch and give us more than enough time to think - i've never heard of a dealership that would invest in that much time and effort in what can potentially be for nothing. Up until getting the keys to my brand new Mercedes, George, Mike and Aslam worked it. Did I mention that our initial intentions was a quick test drive before grabbing lunch? Without a doubt I will recommend to all my co-workers, friends and family who is in search for a vehicle to stop by Fletcher Jones Motorcars of Fremont- Authorized Mercedes-Benz Dealer. More
Worked w/Nonoy Chavez, MikeRamish, and Ajamal Faroqi. This team made the entire transaction simple and super fast. The customer service we received was superior. This team made the entire transaction simple and super fast. The customer service we received was superior. More
Mr Joe Heddad was an exceptional sales professional and met all of our criteria when shopping and purchasing our vehicle. The dealership as a whole was managed well with friendly and knowledgable staff. met all of our criteria when shopping and purchasing our vehicle. The dealership as a whole was managed well with friendly and knowledgable staff. More