Fletcher Jones Motorcars of Fremont
Fremont, CA
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My experience at Fletcher Jones of Fremont was great. Tom Hamid was very knowledgeable, polite, professional, and respectful. He took a great deal of time explaining all of the different features of my Tom Hamid was very knowledgeable, polite, professional, and respectful. He took a great deal of time explaining all of the different features of my car which helped me in making my decision to buy my car and do so from this dealership. I visited another Mercedes dealership and didn't receive nearly the same amount of information about the car I was test driving. Tom emailed several videos explaining some of the car's features. He followed up with me several days after the sale was complete to make sure I was happy and make sure I didn't have any questions. Mike Hamish was also polite and respectful in negations with selling my old car to the dealership. Being a female and buying a car on my own was an interesting experience. However, Fletcher Jones of Fremont made me feel very comfortable. More
Mike Alkaddoumi, my salesman, was very professional and knowledgeable about the Mercedes E350W. He was a pleasure to work with, not pushy and very easy to work with. It seems whatever I requested of him, l knowledgeable about the Mercedes E350W. He was a pleasure to work with, not pushy and very easy to work with. It seems whatever I requested of him, like price or accessories, he was able to accommodate. Grilling him about every detail lead me to realize how patient and very kind he was. At first, I didn't really think I was going to buy a Mercedes, but Mike convinced me of E350W's value, luxury, and it's many safety protection features. I'm very happy about my purchase so far and would buy another car from Mike in a heartbeat. More
Mike Alkaddoumi and Joe Haddad were friendly, nice and very professional with helping us. They Knew exactly what we want and they deliver. I am very please with the service of your employees. Thank you very professional with helping us. They Knew exactly what we want and they deliver. I am very please with the service of your employees. Thank you so much Wardeh Asfour and Salim More
My purchase of a 2006 CLK350 at Flectcher Jones Fremont was quite simply the best car buying experience I have ever had. I purchased the vehicle before it was detailed or has any work done on it and t was quite simply the best car buying experience I have ever had. I purchased the vehicle before it was detailed or has any work done on it and the entire buying process was based on the promises made by the sales team. They not only delivered on every promise they made, they actually went beyond that. I truly appreciate Sam's professionalism, knowledge and his ability to honor all the commitments he's made. I would also like to thank Mike Ramish (Sales manager), Greg Nichols (Used Car Manager) and Joe DeFreitas (Service Adviser) for their effort and involvements in making the entire process a pleasant and enjoyable. More
I just purchased a 2011 camaro from them last Saturday. It's the second car we purchased from them. Tito is the best he made my dad and I feel like family. He remembered my dad and came over to help. He ma It's the second car we purchased from them. Tito is the best he made my dad and I feel like family. He remembered my dad and came over to help. He made sure we had an easy experience. I would recommend that any one looking for a car go to Tito he has a great attitudeand cares about giving you the best deal . More
I rarely write reviews, but I just had to say something I rarely write reviews, but I just had to say something about my recent experience.me and my husband decided to check the fletcher jones mercedes I rarely write reviews, but I just had to say something about my recent experience.me and my husband decided to check the fletcher jones mercedes in automall fremont,and we met this wonderful guy Fame Nawabi,he was very helpful and answered all our questions,we are not even ready to buy a car but they gave us a very good deal that neither my husband nor I can't resist,they are willing to work on your budget and treats you like a family,not a customer, their sales manager Mike Ramish was very professional and helpful as well, Could not be more satisfied and I cant say enough good things about this dealership,all in all it was the best car buying experience for me and my husband,and we really love our new 2013 c250 coupe! More
Nonoy is very knowledgable with the car when it come to features. His customer service skills is superb. For my future sale, I will look again for him and deal with him only. Thanks Nonoy! features. His customer service skills is superb. For my future sale, I will look again for him and deal with him only. Thanks Nonoy! More
I cannot say enough about the service we received from Marvin Ledesma. He was very honest, respectful, and professional; and he genuinely cared about my satisfation. Marvin was very patient with my qu Marvin Ledesma. He was very honest, respectful, and professional; and he genuinely cared about my satisfation. Marvin was very patient with my questions and private deliberations between myself and my family. He even practically pulled an all-nighter to help me, staying after closing with us to get me a great deal on a beautiful new car. Even now that I'm already enjoying my awesome new car, he has not ceased to give great service. I would recommend Marvin to any of my family and friends who want a great deal and top notch service. He really took care of me, and he will take care of you! More
Tom Hamid was there to greet us, even though we showed up 1 hour before the dealership opened. Everyone we met was friendly, knowledgeable, and went way above and beyond. Mike Ramash even served us lunch! 1 hour before the dealership opened. Everyone we met was friendly, knowledgeable, and went way above and beyond. Mike Ramash even served us lunch! The experience was second to none and as a long time luxury car owner and collector, I have interacted with many dealers across the country. I would place this dealership at the top of their class and I plan to continue to do business with them for many years to come! A very... very satisfied customer and a happy new member of the Fletcher Jones MB Family! Thank you for the outstanding and exceptional experience. Such incredible service by a fully engaged team is what makes MB an all around first class experience. Thank you! More
It was a pleasure doing business with Mike Alkaddoumi. He made the whole shopping experience pleasant. He was well-informed and answered every question that we asked. It was the most pleasant car buying expe made the whole shopping experience pleasant. He was well-informed and answered every question that we asked. It was the most pleasant car buying experience we've ever had. I would highly recommend him to anyone in need of purchasing a Mercedes. More