Fletcher Jones Motorcars of Fremont

Terrry is really good for all my questions and overall price. He is excellent sales guys I have never seen. Everything is EXCELLENT to me. price. He is excellent sales guys I have never seen. Everything is EXCELLENT to me. More

Mike was an excellent sales representative that made my experience very special by being professional, attentive and concerned with my customer satisfaction. I will definitely recommend this dealer in the experience very special by being professional, attentive and concerned with my customer satisfaction. I will definitely recommend this dealer in the future because of the fabulous work that was done there.Thanks Mike. More

My wife and I had gone to the dealership this last weekend with the intent of test driving a few vehicles, possibly purchasing one. Mike greeted us as we entered the showroom and proceeded to listen t weekend with the intent of test driving a few vehicles, possibly purchasing one. Mike greeted us as we entered the showroom and proceeded to listen to what we were looking for with great attention. I appreciate that he didn't try to push any particular vehicle on us, but that he listened to what we were looking for and showed us what he thought was the best fit. He was well-informed and was able to answer most of our questions, and offered to seek answers elsewhere if we posed a question he was unable to answer. We decided on a vehicle that the dealership did not have in stock, and Mike immediately got on the phone and managed to procure one from a sister dealership. We then settled down to negotiate a price. This took some time, but ultimately I am satisfied with what we paid. Mike understood what we were willing to pay and went to great lengths to successfully get the price within the range we were willing to pay. Once the car was on the dealership grounds, it wasn't quite as pristine as we felt it should have been, it having just come from the detailing site behind the dealership. In response to this, Mike happily took the car back and said "I'll take car of it." He returned a short time later, car in tow. He patiently walked us through the functions of the car and made himself available for questions the remainder of our time there until we drove the car off the lot, quite happy with the whole experience. We are very happy with the car, and should we choose to buy another Mercedes, we will return to Fletcher Jones of Fremont, and buy it from Mike, as our first experience was such a good one. More

This must have been the best experience in my life time of purchasing a new car. As most know, purchasing a car can be very stressful. It's time consuming, it can take up all day and the thought of if yo of purchasing a new car. As most know, purchasing a car can be very stressful. It's time consuming, it can take up all day and the thought of if you are making the right decision or not or getting a good deal or not can take whole lot out of a person. I think the most consumers feel the pressure from the sales person, most of time it's hard to believe what the sales person is saying. You're not sure if they're just trying to sell you higher priced car for their commission or they really care and concern about customers needs. Well, my experience with Mike was wonderful, one of the easiest experience i've ever had in purchasing a new car. I'm so happy that i have listened to him in trading my range rover 2014 eclass. I must also mention they have given me more trade in dollar amount then any other dealerships that i have shopped around. He also listened to my preference and i saw how hard he was working on locating my exact preference where as other salesperson at other dealership will try to just dump whatever they want to sell on you. The facility is remodeled and very accommodating and the fact that i was simply in and out was so impressive and satisfying!! I'm beyond happy and satisfied with my purchase but also beyond impressed and satisfied with Mike's service he's kind sincerely and very professional! I will be referring Mike to anyone that i know that's looking into purchasing mercedes. I'm very confident that my referred friends and family wil be just as happy and satisfied with their experience. I'm one of those that get very tired of driving same vehicle for a longterm and i also enjoy driving high end vehicles there for i can confidently say I'm experience enough with highend deanships and sales associates. Again i must say this was the best experience that i ever had in purchasing a new vehicle. I will be coming back here to upgrade my eclass to either cl or sclass and i certainly will be coming back to Mike for the purchase. I give Mike and Fletcher Jones mercedes 10 10 10 x 10 rating. The bestest of the best!!! More

Marvin made me feel right at home. He works with you to get you the best deal possible and ensures that you leave with a smile on your face. I would recommend him to anyone who is in the market to buy a n get you the best deal possible and ensures that you leave with a smile on your face. I would recommend him to anyone who is in the market to buy a new/used Mercedes. I honestly think that I would not have pulled the trigger on my new Mercedes if it wasn't for him. I did not get this level of service from BMW 6 years ago. Thanks Marvin! Give this guy a raise! More

I give an overall rating of Great to this dealership because I enjoy visiting Fletcher Jones of Fremont whenever I find enough time in my busy schedule. They make me feel like I am part of the Fletcher because I enjoy visiting Fletcher Jones of Fremont whenever I find enough time in my busy schedule. They make me feel like I am part of the Fletcher Jones Family. This is now my fourth MB I have bought from this dealership. Tito Talampas is a great salesman. Very friendly and a true professional. Working with Joe Defreitas is always a pleasure. He has always made sure all of my MB's were serviced properly and to my complete satisfaction. More

I was helping my cousin to lease/finance her car and referred to speak to Marvin. From beginning to end, he is friendly, resourceful, and professional. He knows what's needed to serve client(s) and what referred to speak to Marvin. From beginning to end, he is friendly, resourceful, and professional. He knows what's needed to serve client(s) and what's important to us. His experience and patience set him apart from competitors. He went extra miles to make sure we are satisfied. Thanks Marvin for the great service and no daubt nice car :) More

It was a pleasure working with Marvin. He was very professional, friendly and knowledgeable. My entire experience at The Mercedes of Fremont was amazing. Marvin was fantastic to work with. When I went professional, friendly and knowledgeable. My entire experience at The Mercedes of Fremont was amazing. Marvin was fantastic to work with. When I went to the dealership, the first person I met was Marvin. I explained to him the car I was looking for and the price range and the options. Marvin was very friendly and professional at the same time easily beat all the offers from the other dealers and gave us the price that was within our budget. The Finance Manger Shaun was also very helpful and the overall experience was like talking to my friends. I always felt at ease and was comfortable doing business the whole time .Marvin made it very clear that his main goal is not just to sell the car, but to make sure that the customers maintain a lasting relation with Mercedes. I would definitely recommend this dealership and Marvin in particular, to our friends and family members to work with him for their next purchase and my next purchase. Shivaprasad Devaraj San Ramon! More

I had the unique pleasure of working with Mr. Marvin Ledesma in purchasing a new C250 Mercedes Benz from Fletcher Jones Motorcars in Fremont. Marvin was both attentive and focused to the options and a Ledesma in purchasing a new C250 Mercedes Benz from Fletcher Jones Motorcars in Fremont. Marvin was both attentive and focused to the options and accessories I was interested in. He helped guide me through the purchase of the vehicle, from beginning to end. I appreciated his professionalism, humor and personal attention to my questions and concerns regarding the operation and maintenance of the vehicle. Marvin has already contacted me several times following my purchase, to answer any questions I might have and to assure me that he is only a phone call away for future questions. Thank You Marvin, for your exemplary assistance. If you are interested in purchasing a Mercedes Benz, please be sure to ask for Marvin Ledesma at Fletcher Jones Motorcars, knowing that you will also receive the personal attention of a dedicated associate. Linda More