Fletcher Jones Motorcars of Fremont
Fremont, CA
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Marvin Ledesma is friendly and a true professional. My husband and I found him to be very trustworthy. I live around the corner from a Mercedes-Benz dealership in San Jose and Marvin told me that he woul husband and I found him to be very trustworthy. I live around the corner from a Mercedes-Benz dealership in San Jose and Marvin told me that he would make it worth my time if I came to Fletcher Jones in Fremont. I purchased my new 2014 E550 convertible that night because he was so competitively priced! He made the overall purchasing experience incredibly wonderful!. It is obvious that he loves what he does and I will definitely become one of his return customers in the future. More
I've worked with Faruq on 2 car purchases in the last year. He made the buying process as easy as possible in both instances. The best part of buying a vehicle from him is everything he does after the pu year. He made the buying process as easy as possible in both instances. The best part of buying a vehicle from him is everything he does after the purchase. You should expect a few follow up calls to make sure you are truly satisfied with your new car. I rated the customer service a 5 because of the level of attention you receive here. Everyone from the sales manager to the service manager takes the time to introduce themselves to you, learn your name, and let you know they are there for you if you need help or have any questions. I also gave this dealership a 5 for quality of work. They make you feel like your the only one their, and they do a great job of explaining all options available to you. The 5 for friendliness was a no brainer. This dealership has a lot of great personalities, including Faruq, who seemed to remember even the smallest of details about me from my last purchase. He had a good time sharing stories while waiting for the "numbers guys" to finish working there magic. Obviously my overall experience was fantastic, and would recommend them (especially Faruq) to anyone. I would have never bought the car if the price wasn't right. I was hesitant in both instances that we would come to terms on the pure numbers of the car. They seem to always make it work. I would recommend Fletcher Jones and Faruq Monsoor specifically to my closest friends and family! More
Everyone is busy so I am going to make this short. Marvin got the car we want (exact features/options), gave us a great price (he also honored our fleet discount), and handled the process quickly&smoo Marvin got the car we want (exact features/options), gave us a great price (he also honored our fleet discount), and handled the process quickly&smoothly. More
We had a great car buying experience at Fletcher Jones Motorcars of Fremont. George Loh and Mike Ramish were helpful in making our car purchasing process very seamless. My sales representative George Loh Motorcars of Fremont. George Loh and Mike Ramish were helpful in making our car purchasing process very seamless. My sales representative George Loh was very informative and made the entire experience enjoyable. George and Mike Ramish were so efficient in getting a good deal done very quickly. All of the people that we worked with during this process were very genuine and extremely helpful. We highly recommend this place to anyone who is looking to buy a Mercedes. Thanks again George and Mike Ramish!!! More
Mike is an excellent sales person , patient , not at all pushy , focused on customer satisfaction. Mike Alkaddoumi is the reason I come back to do business with Fletcher Jones . Best dealership in th pushy , focused on customer satisfaction. Mike Alkaddoumi is the reason I come back to do business with Fletcher Jones . Best dealership in the Bay Area , great selection of vehicles , great customer service. More
I have been to many dealerships in my lifetime... Fletcher Jones Motor cars of Fremont is one of the best!!! I really enjoyed the experience of buying a car and servicing the car there! The team fr Fletcher Jones Motor cars of Fremont is one of the best!!! I really enjoyed the experience of buying a car and servicing the car there! The team from Sales,finance and service is very helpful, knowledgable and is always looking to ensure the customer receives the best experience and service! I am happy to send all of my friends, relatives and acquaintences, they will not be dissapointed and will definitely return year after year as I have! More
Mike was an excellent sales representative that made my experience very special by being professional, attentive and concerned with my customer satisfaction. I will definitely recommend this dealer in the experience very special by being professional, attentive and concerned with my customer satisfaction. I will definitely recommend this dealer in the future because of the fabulous work that was done there.Thanks Mike. More
My wife and I had gone to the dealership this last weekend with the intent of test driving a few vehicles, possibly purchasing one. Mike greeted us as we entered the showroom and proceeded to listen t weekend with the intent of test driving a few vehicles, possibly purchasing one. Mike greeted us as we entered the showroom and proceeded to listen to what we were looking for with great attention. I appreciate that he didn't try to push any particular vehicle on us, but that he listened to what we were looking for and showed us what he thought was the best fit. He was well-informed and was able to answer most of our questions, and offered to seek answers elsewhere if we posed a question he was unable to answer. We decided on a vehicle that the dealership did not have in stock, and Mike immediately got on the phone and managed to procure one from a sister dealership. We then settled down to negotiate a price. This took some time, but ultimately I am satisfied with what we paid. Mike understood what we were willing to pay and went to great lengths to successfully get the price within the range we were willing to pay. Once the car was on the dealership grounds, it wasn't quite as pristine as we felt it should have been, it having just come from the detailing site behind the dealership. In response to this, Mike happily took the car back and said "I'll take car of it." He returned a short time later, car in tow. He patiently walked us through the functions of the car and made himself available for questions the remainder of our time there until we drove the car off the lot, quite happy with the whole experience. We are very happy with the car, and should we choose to buy another Mercedes, we will return to Fletcher Jones of Fremont, and buy it from Mike, as our first experience was such a good one. More