Fletcher Jones Motorcars of Fremont

I have been bringing my vehicles here for service for quick some time and I have always been greeted with pleasant and professional staffs. My Service Adviser, Joe Defreitas, has always been courteous, quick some time and I have always been greeted with pleasant and professional staffs. My Service Adviser, Joe Defreitas, has always been courteous, pleasant and professional, and he has always made sure all of my vehicles were serviced properly and to my complete satisfaction. More

Faruq Mansoor is an excellent Sale Professional. He is very friendly, helpful and followup with you. Even after purchased the car, he still take my phone call for any questions/concerns about the car. I'd very friendly, helpful and followup with you. Even after purchased the car, he still take my phone call for any questions/concerns about the car. I'd highly recommended everyone to go with him. More

Rommel is a great person to work with. He is really helpful and kind. This is the 1st time that I bought a brand new car. This car was not yet out on the market and after placing an order I had to w helpful and kind. This is the 1st time that I bought a brand new car. This car was not yet out on the market and after placing an order I had to wait 3 months for its arrival. Rommel called regularly to update me on the car status. Upon its arrival, I came to the dealership to fill out the paperwork and take the car home. Rommel was helpful with completing the documents. He was kind to assist me in setting up the radio and telephone system in the car. Before Leaving, we went over all the necessary basic features again, and I had a safe drive home. It was a great pleasure to work with Rommel. I recommend him strongly to other buyers. More

Mike was excellent in helping me lease a new car from MB of Fremont. This was my second experience with MB of Fremont and they were great. Excellent customer service and were accommodating to me. The car is of Fremont. This was my second experience with MB of Fremont and they were great. Excellent customer service and were accommodating to me. The car is excellent so no need to comment on that. However, Terry, Mike, Jose all made the experience great. Shaun was quick and efficient and getting through the paper work. They accommodated the terms of my previous lease to the best they could. I paid a little more than what I had anticipated but they took care of most of my needs. I would highly recommend Mike Ramish and his team at MB of Fremont. More

Marvin Ledesma was accomodating, friendly and knowledgeable on our new Mercedes Benz C250 car. We definitely will recommend him and Fletcher Jones of Fremont. We look forward to purchasing/leasin knowledgeable on our new Mercedes Benz C250 car. We definitely will recommend him and Fletcher Jones of Fremont. We look forward to purchasing/leasing a new one next year. More

I definitely want to buy an ML350 but I'm apprehensive that I would not qualify due to my BK in spite of my qualifying income. Faruq, dispelled all the doubts with all the positive scenarios apprehensive that I would not qualify due to my BK in spite of my qualifying income. Faruq, dispelled all the doubts with all the positive scenarios that he shared with me based on his actual experience. His actions and mannerisms and delivery of the stories are absolutely convincingly believable without a trace of the traditional "saleman's tatctics" that made me feel comfortable. He is a down to earth good and honest guy and always have a positive attitude especially during the time when I thought everything is hopeless due to my credit issues. He never wavered on me and continued to show enthusiasm to help me and entertain my questions without hesitation. Faruq, I salute you! More

Mike is great sales person and he did listen my requirements directly and thru Joey and packaged for me great product. I appreciate for all his good gesture and nice hospitality for making me feel requirements directly and thru Joey and packaged for me great product. I appreciate for all his good gesture and nice hospitality for making me feel like part of Mercedes family. This relationship will take both of us long way with Mercedes! Joey handles his customer very well with his sense of humor. I like the way Joey entertains his customer! Shaun is great finance person and he explains all the details on the number front. Thou I do understand finance piece very well still learnt more about the leasing details from Shaun. I appreciate for his patience to answer all my finance query. Overall I'm happy to be a customer of Fletcher Jones Motorcars of Fremont. Hope it will take us long way! More

I spent over a week researching all of the Mercedes Benz dealerships' websites in and out of the Bay Area (approximately 20 of them), and combed through their inventory in search of the car I wanted. I fin dealerships' websites in and out of the Bay Area (approximately 20 of them), and combed through their inventory in search of the car I wanted. I finally found the car I wanted down in Southern California that was excellently priced, and I got an "out the door" quote that was even better. While I was willing to drive all the way down to Southern California, of course I preferred to buy locally. I contacted over six local dealerships with the information on the car I had found in Southern California, and only Marvin was interested and willing to help me get the same deal here. He guaranteed me the same (significant) discount that I had been offered and found me the same car (with a few more bells and whistles) at a Washington state dealership. He was able to arrange to have that car sent down to Fremont and I was in and out of the dealership in a short time, having already worked out all the financial details ahead of time. No haggling, no worries, just lots of smiling on both ends. More

It has been a pleasure working with Mansoor. As a first time car buyer I had my own apprehensions. But, Mansoor dispelled my doubts and has been quite helpful to me in picking the right car with great ince time car buyer I had my own apprehensions. But, Mansoor dispelled my doubts and has been quite helpful to me in picking the right car with great incentives. Thank you Mansoor for answering my questions patiently. Overall, I think Fletcher Jones is a great dealership with experienced staff who can make us go to them again and again. More

Farug Mansoor was extremely helpful and friendly. He made this car purchase experience pleasant. I really appreciate his honesty and sincerity. Thank you Farug for all your helps! made this car purchase experience pleasant. I really appreciate his honesty and sincerity. Thank you Farug for all your helps! More