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Fletcher Jones Motorcars of Fremont
Fremont, CA
922 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 922 reviews
March 08, 2014
Friendly and exceptional customer service in letting me know the features of the new car and helping me with a pre order. I highly recommend this dealership. know the features of the new car and helping me with a pre order. I highly recommend this dealership. More
by bharghava
Employees Worked With
ali
March 08, 2014
less hassle, not playing games in price negotiation, less hassle, not playing games in price negotiation, which every buyer hate it and is totally waste of time price is fair, a little better than tru less hassle, not playing games in price negotiation, which every buyer hate it and is totally waste of time price is fair, a little better than truecar.com friendly and easy to work with More
by yuan
March 05, 2014
I recently had scheduled my service B with Joe Defreitas my service manager. He was courteous and professional, and he made sure my vehicle was serviced properly to my complete satisfaction. Thanks Joe !!! my service manager. He was courteous and professional, and he made sure my vehicle was serviced properly to my complete satisfaction. Thanks Joe !!! More
by dchipade
Employees Worked With
Joe Defreitas
March 04, 2014
I'm sure most of you (certainly myself) are put off by the thought of buying a used car. Is the vehicle in good shape, will I get a good deal, will it fall apart in a month, did I purchase someone else by the thought of buying a used car. Is the vehicle in good shape, will I get a good deal, will it fall apart in a month, did I purchase someone else's problem. Normal thoughts. We all have them. The biggest fear is that we will get a slick, fast talking salesman who has answers to questions we have yet to ponder. He's gonna offer me his best deal throw all the bells and whistles at me spin the prices, the options and the warranties. THEN he leaves me in the office to go get it ok'd by the "scary manager" while I sit and hope all will end well. No matter how it ends I have still gone through this traumatic excercise to spend my hard earned money for a nice vehicle. Pretty pathetic! This WAS NOT the case at Fletcher Jones in Fremont. Everyone was nice and honest and helpful. The salesperson I worked with was Kate Decosta. She was more than efficient, helpful and contructive. She went out of her way to ensure that my experience was a pleasure. I purchased a beautiful Mercedes at a great price, in excellent condition and extremely low mileage. I recommend Fletcher Jones in Fremont when you want to by a fine motorcar. And I hope you will contact Kate Decosta. You will not be disappointed. Jerald J. Mack More
by JJMACK
March 04, 2014
I appreciate Faruq's assistance in locating the car I was looking for and going out of his way to find me the best financing option he could get which ultimately made my decision to purchase the vehicle was looking for and going out of his way to find me the best financing option he could get which ultimately made my decision to purchase the vehicle very easy. His after sales service is also excellent and I hope to purchase many more vehicles in the future from him. I am currently enjoying my vehicle. More
by bhaveerdhanjee
February 27, 2014
Worked with Tom on getting my new car. He was very pleasant to work with, found a car that had all the frills I wanted, and worked very promptly with finance to close it out. Also made my trade-in pro pleasant to work with, found a car that had all the frills I wanted, and worked very promptly with finance to close it out. Also made my trade-in process easy and worked with me to give me a good deal. Highly recommended ..!!! More
by dvin
Employees Worked With
Tom Hamid
February 18, 2014
I talked with Marvin Ledasma on the phone . He found the car I wanted and worked my deal over the phone.... He had the car and paper work ready when I arrived at the dealership. Very smooth and timely tra car I wanted and worked my deal over the phone.... He had the car and paper work ready when I arrived at the dealership. Very smooth and timely transaction. I will definitely call Marvin for all my new car needs. More
by Stevetex
Employees Worked With
Marvin Ledesma, Marvin Ledesma
February 16, 2014
I started the communication with Farug back in Sept'13 on the new S-Class I desired. The new design, color & options combination I wanted was a tough find without going thru pre-ordering, Farug wo Sept'13 on the new S-Class I desired. The new design, color & options combination I wanted was a tough find without going thru pre-ordering, Farug would periodically check in with me during the months to come and provided updates and alternatives on the new arrivals. He was never pushy and always pleasant to speak to. Eventually, I was able to locate a car with another dealership who offered slightly discounted price (via my credit union partnership), at the same time Farug was also able to trade-in a car with all the bells-n-whistles I wanted as well. In the end, despite the lower price with the other dealership, I still closed the deal with Farug for his sincereness and gentleness. After the purchase, Farug would accommodate my schedule and met with me at the dealership on his day-off to show me the car features in detail. I'd recommend Farug and Fletcher Jone - Fremont dealership to my friend & family who are looking to buy a Mercedes-Benz. More
by jeekaz
February 15, 2014
I went through several dealership to get an idea. They all were not trying to work with my budget so I walked out from several dealerships. I've spent hours online trying to find what fits me best. I rece all were not trying to work with my budget so I walked out from several dealerships. I've spent hours online trying to find what fits me best. I received a phone call from Marvin ledesma and he said he would beat all competition he would make me happy and he would work around me. So I came to that dealership talked for a few and he gave me really good answers. I drove out the lot with a smile like he said he would. More
by donpablo418
Employees Worked With
Marvin Ledesma
February 08, 2014
Farooq was very friendly and was very helpful in making our decision. Very courteous and professional and we will recommend him to any body who prefers to shop at this facility. For all the hard work he do our decision. Very courteous and professional and we will recommend him to any body who prefers to shop at this facility. For all the hard work he does, he deserves a warmer office. we were practically shivering sitting in his little cubicle. More
by akoduri
