Fletcher Jones Motorcars of Fremont

New Car Purchase I purchased my first GLK 350 yesterday evening, and had a great experience at Fletcher Jones. Tom Hamid was extremely helpful and made me feel right a I purchased my first GLK 350 yesterday evening, and had a great experience at Fletcher Jones. Tom Hamid was extremely helpful and made me feel right at home. He was very patient in showing me all features of the vehicle and was a joy to work with. More

Extraordinary Test driving a MB car was not planned. We drove all the way fr. Palo Alto where I worked to test drive another brand , which unfortunately did not Test driving a MB car was not planned. We drove all the way fr. Palo Alto where I worked to test drive another brand , which unfortunately did not materialized. So, instead of driving back home not accomplishing anything. I decided to drop by at a nearby car dealer;next thing I know as I was parking my car a cheerful gentleman greeted me and my co-worker with a warm hello . Mr. George Loh introduced himself and offered to assist us. Although, I did not end up buying the car I test drove since my heart belongs to another brand. My overall experience with Mr. George Loh is something worth sharing. He offered me a real good deal that I almost gave up the thought of test driving the car that I plan to purchase from different brand name.. I would definitely recommend and pass on to others my exceptional customer service experience Mr. Loh had shown. Kudos to him ! If I would have to rate my experience I will give it 200% . Although, Mr.Loh did not closed the deal he still exerted effort to call me the following day to let me know that I left my glasses inside the car I test drive and I can pick it up anytime. In the future, if I decided to switch to MB I will surely drive back and look for Mr George Loh. More

And my best Sales Person award goes to Marvin! I am a big car enthusiast and have owned lots of luxury brands in the past. This was our 3rd Benz. We have been leasing this GL450 for 2 years and hav I am a big car enthusiast and have owned lots of luxury brands in the past. This was our 3rd Benz. We have been leasing this GL450 for 2 years and have fallen in love with this car so decided to buyback the car at the end of the lease. I called this dealership and was connected to Marvin L. I have dealt with so many car salesmen in the past that I can quickly tell how upfront he/she is within a few minutes of interaction. He was very straight forward about the whole transaction and was very pleasant throughout. If you are a smart shopper who likes to do their research before buying a car and don't like the fast-talking salesmen trying to pull a fast one then Marvin is your guy. He will work openly on the numbers with you and try to get you the best deal. More

Helpful, Friendly, and Great Services My first purchased with Tom was smooth and easy. Our first car was GLK350 and last week he helped us with another car purchase which is also smooth an My first purchased with Tom was smooth and easy. Our first car was GLK350 and last week he helped us with another car purchase which is also smooth and easy! Glad that i have meet Tom in the first place! I will definitely come back and refer friends over when they need to change their car. From Tiger :) More

Thank you for all your help My experience at your dealership was the very best I have encountered when purchasing a car! Manager Tomasz Kaliski was a very outgoing and friendly s My experience at your dealership was the very best I have encountered when purchasing a car! Manager Tomasz Kaliski was a very outgoing and friendly salesperson ..but never "pushy" as some I have encountered.. and he worked in a very straight forward manner to bring me to a fair tradein deal that I am very satisfied with. Makes me very happy to be again Mercedes Benz Owner again! Thank you Tomasz More

Marvin was Amazing! I walked into this place with the expectation of "shopping around" and walked out getting my dream car for a price I can afford. It was an added bonus I walked into this place with the expectation of "shopping around" and walked out getting my dream car for a price I can afford. It was an added bonus of working with Marvin, who was a lot of fun and did a great job making the experience easy and stress free. I really feel like he had my best interest in mind and wanted to get me the best deal possible. This man would have given me the shirt off his back. He basically gave me his lunch when I said I was getting hungry! I would HIGHLY recommend this place. Everyone was very friendly and eager to help. I love love LOVE my new 2013 Prius. Thank you Marvin and Flecher Jones of Freemont!! More

Another great experience!!! Marvin took great care of me in my upgrade from a recently purchased 2014 e350 cabrio to an almighty 2014 e550 coupe. Great working with you Marvin! Marvin took great care of me in my upgrade from a recently purchased 2014 e350 cabrio to an almighty 2014 e550 coupe. Great working with you Marvin! More

Having fun buying a car! Excellent service from Farouq- he is patient, polite, professional and addressed all my questions and concerns. Special shout out to Sang from Financ Excellent service from Farouq- he is patient, polite, professional and addressed all my questions and concerns. Special shout out to Sang from Finance as well who helped elevate the purchase experience. More

MY DREAM CAR CAME TRUE I cannot express how happy I am with the service and product that I received from Tony Chiem from this dealership. I had always dreamed of getting a I cannot express how happy I am with the service and product that I received from Tony Chiem from this dealership. I had always dreamed of getting a white, E 350 Mercedes for the past 3-5 years. I have visited different dealerships a few times but never feel comfortable to move forward. Until the E250 Bluetech came out, I had a chance to meet Tony when I was just "looking".in the dealership. Tony was very helpful in answering all my questions and concerns. As a first time user of a Mercedes, Tony spend his extra time with me to go over all the features, options, and technology in the car. I feel very comfortable with his financing recommendation as well and decided to go forward. I will definitely refer all of my friends to Tony Chiem at this dealership. More

great deal/ service i had great car purchase experience with this dealership and my sales person (Tomasz) he always provide me with his excellent service and price to pic i had great car purchase experience with this dealership and my sales person (Tomasz) he always provide me with his excellent service and price to pick the car with in my budget. i will recommend all my friend and family to him. More