Fletcher Jones Motorcars of Fremont

Excellent service by friendly, knowledgeable staff!! A++ The staff at Fletcher Jones is amazing!! Very friendly, and knowledgeable. Look for Tito and Zabi in sales, and they will take care of you. After sa The staff at Fletcher Jones is amazing!! Very friendly, and knowledgeable. Look for Tito and Zabi in sales, and they will take care of you. After sales follow-up service is very genuine. They will help with any questions you have! I am very happy and satisfied with my purchase here!! More

Great service and excellent sales and finance people We just bought our new Benz E350 with the great help from Mohamed Mansoor (Faruq). Faruq is a very nice, friendly and helpful person. Before we decide We just bought our new Benz E350 with the great help from Mohamed Mansoor (Faruq). Faruq is a very nice, friendly and helpful person. Before we decided to buy, he helped us to do some road test driving with great patience. During the purchase, he went through every details on the car we decided to buy. After the purchase, he went extra miles to have trained us how to drive the car since this is the first Benz car we owned. Also he keeps providing after-sales help and answering any questions we have via email or calls. Shaun is great and very helpful too in Finance Dept. He explained all details for the warranty and the payment. In one word, we had great experience with purchasing the new car. People are very nice there and sales/finance service are wonderful. If you want to buy a Benz car in Bay Area, I strongly recommend working with Faruq and Shaun at Fletcher Jones Mercedes Fremont! More

Great friendly genuine people Just bought our new Mercedez from here. Excellent friendly service by Tom Hamid. We had been shopping around and every time I talked to Tom Hamid he c Just bought our new Mercedez from here. Excellent friendly service by Tom Hamid. We had been shopping around and every time I talked to Tom Hamid he came across as a very honest and genuine person. Infact the day we decided to buy the car I decided to drive all the way to Fremont (even though it was not the closest Mercedez dealership for us) because I could trust him. They worked out a great deal and subsequently our experience with Sang, Shaun and Zabi was very wonderful, friendly and pleasant as well. I would highly recommend this dealership and the set of people :-) More

Misty wonderful lady, great experience! Very polite. We had an excellent experience purchasing our SUV. We will definitively recommend this dealership to others. Misty is a wonderful lady to work with, g We had an excellent experience purchasing our SUV. We will definitively recommend this dealership to others. Misty is a wonderful lady to work with, great experience! Very polite also. More

highly recommend Fletcher Jones I bought Mercedes-Benz GLK 350 here. It was a very pleasant experience that I have never met before. Especially, Nav who helped me to buy was really k I bought Mercedes-Benz GLK 350 here. It was a very pleasant experience that I have never met before. Especially, Nav who helped me to buy was really kind and professional. I highly recommend this place and him. More

Great Experience! Faruq was great throughout the entire process. He provided a friendly greeting and was not pushy or aggressive when it came to the purchase. He made s Faruq was great throughout the entire process. He provided a friendly greeting and was not pushy or aggressive when it came to the purchase. He made sure we knew all the details and provided the best customer service. The entire process was smooth with no surprises. More

Just lease E350 with Tom, great car buying experience The sale person, Tom Hamid, is the best car sale person that i have had so far (bought 3 benzs before). The whole buying process went smoothly. Ex The sale person, Tom Hamid, is the best car sale person that i have had so far (bought 3 benzs before). The whole buying process went smoothly. Excellent service, great price, highly recommend!! also, come with first service free, this is a +. More

New Car Purchase I purchased my first GLK 350 yesterday evening, and had a great experience at Fletcher Jones. Tom Hamid was extremely helpful and made me feel right a I purchased my first GLK 350 yesterday evening, and had a great experience at Fletcher Jones. Tom Hamid was extremely helpful and made me feel right at home. He was very patient in showing me all features of the vehicle and was a joy to work with. More

Extraordinary Test driving a MB car was not planned. We drove all the way fr. Palo Alto where I worked to test drive another brand , which unfortunately did not Test driving a MB car was not planned. We drove all the way fr. Palo Alto where I worked to test drive another brand , which unfortunately did not materialized. So, instead of driving back home not accomplishing anything. I decided to drop by at a nearby car dealer;next thing I know as I was parking my car a cheerful gentleman greeted me and my co-worker with a warm hello . Mr. George Loh introduced himself and offered to assist us. Although, I did not end up buying the car I test drove since my heart belongs to another brand. My overall experience with Mr. George Loh is something worth sharing. He offered me a real good deal that I almost gave up the thought of test driving the car that I plan to purchase from different brand name.. I would definitely recommend and pass on to others my exceptional customer service experience Mr. Loh had shown. Kudos to him ! If I would have to rate my experience I will give it 200% . Although, Mr.Loh did not closed the deal he still exerted effort to call me the following day to let me know that I left my glasses inside the car I test drive and I can pick it up anytime. In the future, if I decided to switch to MB I will surely drive back and look for Mr George Loh. More

And my best Sales Person award goes to Marvin! I am a big car enthusiast and have owned lots of luxury brands in the past. This was our 3rd Benz. We have been leasing this GL450 for 2 years and hav I am a big car enthusiast and have owned lots of luxury brands in the past. This was our 3rd Benz. We have been leasing this GL450 for 2 years and have fallen in love with this car so decided to buyback the car at the end of the lease. I called this dealership and was connected to Marvin L. I have dealt with so many car salesmen in the past that I can quickly tell how upfront he/she is within a few minutes of interaction. He was very straight forward about the whole transaction and was very pleasant throughout. If you are a smart shopper who likes to do their research before buying a car and don't like the fast-talking salesmen trying to pull a fast one then Marvin is your guy. He will work openly on the numbers with you and try to get you the best deal. More