Fletcher Jones Motorcars of Fremont

Your In Good Hands W/Marvin Ledesma Researched their used inventory for a C250 and was interested in a black 2012 one that they had for sale. Unfortunately, when I got to the facility Researched their used inventory for a C250 and was interested in a black 2012 one that they had for sale. Unfortunately, when I got to the facility the car was in process of being sold. Since the car was in process of closing a deal, I was discourage to test drive the car but Marv insisted to just test it out anyways. He said, "who knows, they might back out and change their mind so it doesn't hurt to drive it real quick." And so it happen, I drove it and I fell for the car but was broken hearted cause the car was sold when I got back to the lot. But like a super hero Marv stated he would do something else and try to work me into a BRAND NEW car instead. He worked out the numbers, provided me with informative features about the new model, took it for a spin and then sat with AJ. Final result = BOOM, I came in expecting less and left with something better and more. I was able to treat myself to a new car with the help of Marv and his magic. I highly recommend you guys go here if your in the market for a car.... go see Marv and AJ!!! They will provide you with excellent customer service. More

Customer Service A+ Charlotte and Kimo are just the best!!! If you want direct action they take care of everything for you. They are so easy to work with and get the jo Charlotte and Kimo are just the best!!! If you want direct action they take care of everything for you. They are so easy to work with and get the job done. Complete professionals and that is why I'm a return customer. More

Marvin is the best! Marvin was exceptional to work with, knowledgeable, professional & friendly. He made our car buying experience easy and stress free. Marvin's follow u Marvin was exceptional to work with, knowledgeable, professional & friendly. He made our car buying experience easy and stress free. Marvin's follow up has been superior! I will only refer Marvin and Fletcher Jones to anyone buying a Mercedes. Thank you Marvin - you are terrific. More

Great car buying experiences with Faruq and Fatima Came into the dealership after i saw the online listing that they have the E350 sedan that matches what i need. Faruq worked with me and get the perfe Came into the dealership after i saw the online listing that they have the E350 sedan that matches what i need. Faruq worked with me and get the perfect deal i've been looking for. He spent a lot of time to consult with his manager trying to get to the price i wanted. he also spent extra time waiting for me in the showroom while i was finishing the paperworks with the finance team. This is the 2nd time i made a purchase with Faruq and i came out the dealership as a happy camper. More

sale service Excillent service. We were very happy with the service that they provided. Sam Wali was very detail when showing us the car we looking for. I would Excillent service. We were very happy with the service that they provided. Sam Wali was very detail when showing us the car we looking for. I would prefer my friend to Sam for buying a car. More

pleasant car buying experience with Tomasz We recently purchased a car from fletcher jones dealership and our salesman was Tomasz. The whole process from end to end was very smooth with excelle We recently purchased a car from fletcher jones dealership and our salesman was Tomasz. The whole process from end to end was very smooth with excellent custoemer service. Though we had to wait for 5 months upon pre-order, I would say this was one of my best experiences in car buying. More

Great expereince with Tom Hamid and the dealership Came into the store looking for a 7 seater. Had test driven some other luxury cars and wasn't certain if I would find what I was looking for in the pr Came into the store looking for a 7 seater. Had test driven some other luxury cars and wasn't certain if I would find what I was looking for in the price range in the per-owned section. Tom figured out our needs and found us just what we were looking for. He is helpful, friendly and offers great prices. More

First Mercedes-Benz At first I came here with my family strictly just to look at their cars, prices, and what other Labor Day specials they were having. I didn't realize At first I came here with my family strictly just to look at their cars, prices, and what other Labor Day specials they were having. I didn't realize that later in the day I would be going home in a Mercedes-Benz. Tony was referred to us by my uncle and sure enough Tony is an awesome guy. He doesn't push anything, and tries to look for the car that you are specifically looking for. If there is a specific model or price range that you want, he will try to find that car for you. Originally I was planning on getting the cheapest car they had but Tony showed me the different models they had and specifically the price range I was looking for. In the end he showed me a slightly used C350 and it had everything I wanted and it was within the price range I was aiming for. He also made the paperwork process go VERY SMOOTHLY. I was very pleased with how fast and efficient everything went. From checking my credit to signing the contract, he made sure it was quick, efficient and no headaches. It was my first time driving/owning a Mercedes-Benz and Tony made sure I KNEW all of the features of the car I was buying before setting me off. Very FEW dealer agents do that, most of the time, they give you the keys and that's it. For Tony, he made sure I knew everything about the car before I drove it off. Overall, it was a pleasure working with him and I HIGHLY, HIGHLY recommend him if you every plan on stopping by the Fremont Mercedes-Benz. More

Walked out with smile :) This was the first time I was going for one of those brands, and I don't regret on chosing FJ. Faruq had been spot on with my requirements and budgets This was the first time I was going for one of those brands, and I don't regret on chosing FJ. Faruq had been spot on with my requirements and budgets from the beginning, and later Shaun sealed it all by providing the Financial details that perhaps no one bothers to provide. The dealer experience is very much appreciable and I hope they would maintain the same service in future. More

Great Experience! Overall experience at Fletcher Jones was wonderful! Sam helped us make the right decision for deciding which car suits our needs. He explained everyth Overall experience at Fletcher Jones was wonderful! Sam helped us make the right decision for deciding which car suits our needs. He explained everything very well and has lots of patience and answered all our questions. We are very happy with our new car. More