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Fletcher Jones Motorcars of Fremont

Fremont, CA

4.6
922 Reviews

5760 Cushing Pkwy

Fremont, CA

94538

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Showing 922 reviews

September 29, 2014

Thank you! I would like to thank Tom Hamid for making the purchase of my first car, an easy one! Tom was very courteous and proffesional he made feel comfortabl More

by dreaesca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hamid
Sep 29, 2014 -

Fletcher Jones Motorcars of Fremont responded

Andrea & Aura, thank you so much for your kind words and your business. If you have any concerns or questions, please do not hesitate to reach out to us! - AJ & Tom

September 28, 2014

NOT your typical arrogant lazy high-end dealer.. Mercedes was actually not even my choice as I was shopping for an affordable electric/ hybrid car. Went to this dealer just for fun and curiosity a More

by lucya.halim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fatima Shams, Mike Alkaddoumi
Sep 29, 2014 -

Fletcher Jones Motorcars of Fremont responded

Lucya, thank you so much for your kind feedback! Congratulations on your CLA. We appreciate your business and if you have any questions or need future assistance, please don't hesitate to contact us. -Mike & Fatima

September 26, 2014

Sam Wali - excellent service Sam's service was beyond good. Very diligent about following up. I would definitely recommend Sam and Fletcher Jones to other friends and family. I wi More

by mtan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 27, 2014 -

Fletcher Jones Motorcars of Fremont responded

Thank you for your 5-star rating! I am so glad to hear you had a 5-star experience with us.Thanks again. -Sam

September 25, 2014

Quality of Work A+ Tommy and Tony, I thoroughly enjoyed for your professionalism, friendly, and prompt attention to my needs during my purchase. Your explanation and cou More

by SonnyTruong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Chiem, Tommy Rhee
Sep 27, 2014 -

Fletcher Jones Motorcars of Fremont responded

Sonny, thank you for your positive feedback! We are glad you had a great customer experience with us. Enjoy your E350! If you have any questions please feel free to contact us. –Tony & Tommy

September 22, 2014

Custom Order- E63 AMG S Model I knew I wanted an E class car, downsizing from my S class, but was not sure if I wanted a 550 or an E63 AMG model. Without "overselling" Kate explai More

by Richard Steiny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2014 -

Fletcher Jones Motorcars of Fremont responded

Thank you for the kind review! We appreciate your business and we are happy to hear you were satisfied with the whole process. Enjoy your E63 AMG! Best, Kate & AJ

September 21, 2014

thank you Sam Sam went above and beyond customer service. Very patient and educated us on features of our new car. We will look for him again in the future. Love hi More

by Rocksteadyek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 23, 2014 -

Fletcher Jones Motorcars of Fremont responded

Thank you very much for your positive feedback! If you have any questions or need any future assistance, please don't hesitate to contact me. -Sam

September 21, 2014

Excellent Customer Service Excellent customer service. Sam Wali attended to us the whole time we were at the dealership from the 1. Appraisal of our car, 2. Trade-in, and; 3. S More

by Kxavugwi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 25, 2014 -

Fletcher Jones Motorcars of Fremont responded

Thank you for your business and taking the time to share your positive feedback. If any questions arise or if you need any future assistance please don't hesitate to contact me. -Sam

September 17, 2014

Your In Good Hands W/Marvin Ledesma Researched their used inventory for a C250 and was interested in a black 2012 one that they had for sale. Unfortunately, when I got to the facility More

by wose29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma
Sep 23, 2014 -

Fletcher Jones Motorcars of Fremont responded

Rose, congratulations on your new Mercedes-Benz! We are pleased to hear you had a 5-star experience with us. Welcome to the Fletcher Jones Family! –Marvin & AJ

September 17, 2014

Customer Service A+ Charlotte and Kimo are just the best!!! If you want direct action they take care of everything for you. They are so easy to work with and get the jo More

by Nickdaugherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlotte Riles, Kimo Sanchez
Sep 18, 2014 -

Fletcher Jones Motorcars of Fremont responded

Thank you for your kind words and your loyalty! We are so glad to hear you had a 5-star experience with us. -Kimo & Charlotte

September 16, 2014

Marvin is the best! Marvin was exceptional to work with, knowledgeable, professional & friendly. He made our car buying experience easy and stress free. Marvin's follow u More

by Carla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma
Sep 17, 2014 -

Fletcher Jones Motorcars of Fremont responded

Hey Carla and Chris! Thank you again for your business. It’s customers like you is why I love my job. Enjoy your Mercedes-Benz and welcome to the Fletcher Jones Family! -Marvin

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