Fletcher Jones Motorcars of Fremont
Fremont, CA
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Thank you! I would like to thank Tom Hamid for making the purchase of my first car, an easy one! Tom was very courteous and proffesional he made feel comfortabl I would like to thank Tom Hamid for making the purchase of my first car, an easy one! Tom was very courteous and proffesional he made feel comfortable and at no time did I feel pressured or obligated to buy a car. My experience was amazing and I love my new car!! . I've heard horror stories of what its like to go buy a car and I must say the people at Fletcher Jones Motorcars were awesome! More
NOT your typical arrogant lazy high-end dealer.. Mercedes was actually not even my choice as I was shopping for an affordable electric/ hybrid car. Went to this dealer just for fun and curiosity a Mercedes was actually not even my choice as I was shopping for an affordable electric/ hybrid car. Went to this dealer just for fun and curiosity about some new models. Mike Alkaddomui was probably one of the reason I purchased my new CLA, on the spot! He approached me while no other Sales people would, offered me to test drive, listened carefully for what I was looking for. He trusted me to trade-in my 2011 Cadillac SRX without even looking at the car (my car was in great shape tho. Lol). He broke the typical arrogant lazy high-end car salesperson. Thank you Mike for your profesionallism and personable attitude! I enjoyed the experience and I am loving every minute of driving my new car! -lucya halim p.s. Also like to thank Fatima Shams, the finance manager...she was great too! More
Sam Wali - excellent service Sam's service was beyond good. Very diligent about following up. I would definitely recommend Sam and Fletcher Jones to other friends and family. I wi Sam's service was beyond good. Very diligent about following up. I would definitely recommend Sam and Fletcher Jones to other friends and family. I will look for him for all of my future car needs. More
Quality of Work A+ Tommy and Tony, I thoroughly enjoyed for your professionalism, friendly, and prompt attention to my needs during my purchase. Your explanation and cou Tommy and Tony, I thoroughly enjoyed for your professionalism, friendly, and prompt attention to my needs during my purchase. Your explanation and courtesy helped to make my purchase easy and stress free. Your follow up is great. I received my E350 CPO in excellent condition as promised. Great jobs and thanks. I will refer you to my friends. Sonny. More
Custom Order- E63 AMG S Model I knew I wanted an E class car, downsizing from my S class, but was not sure if I wanted a 550 or an E63 AMG model. Without "overselling" Kate explai I knew I wanted an E class car, downsizing from my S class, but was not sure if I wanted a 550 or an E63 AMG model. Without "overselling" Kate explained the cars and took me on a test drive, and by the time we were done I was sold on the powerful E63. From the introduction on day one, to the price negotiation (which was painless) to the delivery exactly as promised, Kate and Fletcher Jones are first class. Very friendly, and true to their words, I will be buying my future MBZ cars at Fletcher Jones. I live much closer to another dealer, but have heard mixed reviews, I would recommend anyone looking for a new MBZ give Kate Decosta a call first. More
thank you Sam Sam went above and beyond customer service. Very patient and educated us on features of our new car. We will look for him again in the future. Love hi Sam went above and beyond customer service. Very patient and educated us on features of our new car. We will look for him again in the future. Love his work ethics More
Excellent Customer Service Excellent customer service. Sam Wali attended to us the whole time we were at the dealership from the 1. Appraisal of our car, 2. Trade-in, and; 3. S Excellent customer service. Sam Wali attended to us the whole time we were at the dealership from the 1. Appraisal of our car, 2. Trade-in, and; 3. Shopping for a car and pricing, and; 4. Purchase of another vehicle from the Fletcher Jones Motor Cars dealership. Sam provide is simply the very best Salespeople I have ever met. Thank you so very much. More
Your In Good Hands W/Marvin Ledesma Researched their used inventory for a C250 and was interested in a black 2012 one that they had for sale. Unfortunately, when I got to the facility Researched their used inventory for a C250 and was interested in a black 2012 one that they had for sale. Unfortunately, when I got to the facility the car was in process of being sold. Since the car was in process of closing a deal, I was discourage to test drive the car but Marv insisted to just test it out anyways. He said, "who knows, they might back out and change their mind so it doesn't hurt to drive it real quick." And so it happen, I drove it and I fell for the car but was broken hearted cause the car was sold when I got back to the lot. But like a super hero Marv stated he would do something else and try to work me into a BRAND NEW car instead. He worked out the numbers, provided me with informative features about the new model, took it for a spin and then sat with AJ. Final result = BOOM, I came in expecting less and left with something better and more. I was able to treat myself to a new car with the help of Marv and his magic. I highly recommend you guys go here if your in the market for a car.... go see Marv and AJ!!! They will provide you with excellent customer service. More
Customer Service A+ Charlotte and Kimo are just the best!!! If you want direct action they take care of everything for you. They are so easy to work with and get the jo Charlotte and Kimo are just the best!!! If you want direct action they take care of everything for you. They are so easy to work with and get the job done. Complete professionals and that is why I'm a return customer. More
Marvin is the best! Marvin was exceptional to work with, knowledgeable, professional & friendly. He made our car buying experience easy and stress free. Marvin's follow u Marvin was exceptional to work with, knowledgeable, professional & friendly. He made our car buying experience easy and stress free. Marvin's follow up has been superior! I will only refer Marvin and Fletcher Jones to anyone buying a Mercedes. Thank you Marvin - you are terrific. More