Fletcher Jones Motorcars of Fremont

He delivered all I expected I wanted a specific car by a specific date. Sam worked to do just that. He and his team were exceptional. I walked out the door driving my car, ver I wanted a specific car by a specific date. Sam worked to do just that. He and his team were exceptional. I walked out the door driving my car, very happy and satisfied. I am confident the service will continue. More

Awesome Service! I brought my E350 in for service the 2nd time due to loud engine rattling noise in the engine compartment at cold start on 10/21. Joe was kind and pro I brought my E350 in for service the 2nd time due to loud engine rattling noise in the engine compartment at cold start on 10/21. Joe was kind and professional in listening to my concern and explained the service procedure in details. The engineer noise appeared normal after the service center replaced some components in the secondary drive chain under MB warranty. The provided car loan was excellent. My car was very clean upon delivery. I am very pleased the results and the service. I thank Joe and the service staff for taking good care of my car. More

Good exp Sam Wali helped me reach a better decision. He was patient, very pleasant and professional. He followed up with me without ever being pushy. I took fe Sam Wali helped me reach a better decision. He was patient, very pleasant and professional. He followed up with me without ever being pushy. I took few weeks for me to decide, but in the end I am happy with my new car and satisfied by the price provided by dealership. I would recommend Sam especially for first time buyers like me, as he puts the customer first and even though I had very little knowledge about how to go about selecting a car, he put me at ease and remained patient. Even the financial aspect of buying was handled very well and whole experience was hassle free. I look forward to consulting him for future car purchases. Thank you Sam!!! More

Awesome Sam was truly the best sales person in assisting me with my new purchase! He was kind, honest, and very professional. He followed up with us daily! Sam was truly the best sales person in assisting me with my new purchase! He was kind, honest, and very professional. He followed up with us daily! More

No Better Place To Buy Mrs. Kate Decosta showed outstanding commitment and perseverance in assisting me with all of my goals going into this experience. In my entire car buy Mrs. Kate Decosta showed outstanding commitment and perseverance in assisting me with all of my goals going into this experience. In my entire car buying experience I have never previously been exposed to such professionalism and dedication. I am truly grateful for all of her efforts and will be a returning customer in the future. Kate Decosta's knowledge on vehicles goes beyond extensive and she truly allowed my mother and I to feel comfortable and make a decision best suited to our unique Mercedes Benz goals. I was thoroughly impressed by the willingness and professional handling of all individuals who assisted me during my Fletcher Jones experience. More

Nice guy Sam Wali is a nice dealer. I've got many perfect services from him. I only can use “Fantastic” to describe his entertain. I think 6 stars can sta Sam Wali is a nice dealer. I've got many perfect services from him. I only can use “Fantastic” to describe his entertain. I think 6 stars can stand up for his performance. More

Best experience thus far! Sam made our experience at Fletcher Jones very easy. He really kept our needs in mind throughout the process. He was always thinking ahead and even su Sam made our experience at Fletcher Jones very easy. He really kept our needs in mind throughout the process. He was always thinking ahead and even surprised us by delivering the car to the dealership so we would get to see it in person/be able to take it home sooner. He was very thorough in explaining each step of the process, as well as the features of the car. I would recommend Sam to anyone looking to purchase a Mercedes-Benz in the Bay Area. More

Test drive Tony did an awesome job to show & demo the new GLA to us. His knowledge & expertise of the GLA & other Mercedes models were spot-on. Thanks for the g Tony did an awesome job to show & demo the new GLA to us. His knowledge & expertise of the GLA & other Mercedes models were spot-on. Thanks for the great customer service. More

Highly Recommended - We got the best deal and experience We spent several weeks looking for an ML350 for my wife. We visited almost every Mercedes dealership in the bay area but we didn't quite feel comfort We spent several weeks looking for an ML350 for my wife. We visited almost every Mercedes dealership in the bay area but we didn't quite feel comfortable with the experience until we met with Tony at Fletcher Mercedes in Fremont. There was no pressure and we took our time to decide. The dealer is highly professional and they always do the right thing. In the end we got an unbeatable deal and experience and I would definitely come back for my next car. Don't waste your time looking around, this dealer is top notch and the people are professional and it shows. More

Great Experience! Highly Recommended! We walked into the Fletcher Jones dealership not knowing exactly which car or features we want. Sam Wali was very friendly, knowledgeable and helped u We walked into the Fletcher Jones dealership not knowing exactly which car or features we want. Sam Wali was very friendly, knowledgeable and helped us through our detailed selection process and narrowed down to the new CLA. Together with his sales manager Sang So, we found the CLA with the set of features we want at a very good price. We had gone to several dealerships prior to Fletcher Jones, and Fletcher Jones definitely gave us the best experience! Thank you Sam! More