Fletcher Jones Motorcars of Fremont

Awesome Sam was truly the best sales person in assisting me with my new purchase! He was kind, honest, and very professional. He followed up with us daily! Sam was truly the best sales person in assisting me with my new purchase! He was kind, honest, and very professional. He followed up with us daily! More

No Better Place To Buy Mrs. Kate Decosta showed outstanding commitment and perseverance in assisting me with all of my goals going into this experience. In my entire car buy Mrs. Kate Decosta showed outstanding commitment and perseverance in assisting me with all of my goals going into this experience. In my entire car buying experience I have never previously been exposed to such professionalism and dedication. I am truly grateful for all of her efforts and will be a returning customer in the future. Kate Decosta's knowledge on vehicles goes beyond extensive and she truly allowed my mother and I to feel comfortable and make a decision best suited to our unique Mercedes Benz goals. I was thoroughly impressed by the willingness and professional handling of all individuals who assisted me during my Fletcher Jones experience. More

Nice guy Sam Wali is a nice dealer. I've got many perfect services from him. I only can use “Fantastic” to describe his entertain. I think 6 stars can sta Sam Wali is a nice dealer. I've got many perfect services from him. I only can use “Fantastic” to describe his entertain. I think 6 stars can stand up for his performance. More

Best experience thus far! Sam made our experience at Fletcher Jones very easy. He really kept our needs in mind throughout the process. He was always thinking ahead and even su Sam made our experience at Fletcher Jones very easy. He really kept our needs in mind throughout the process. He was always thinking ahead and even surprised us by delivering the car to the dealership so we would get to see it in person/be able to take it home sooner. He was very thorough in explaining each step of the process, as well as the features of the car. I would recommend Sam to anyone looking to purchase a Mercedes-Benz in the Bay Area. More

Test drive Tony did an awesome job to show & demo the new GLA to us. His knowledge & expertise of the GLA & other Mercedes models were spot-on. Thanks for the g Tony did an awesome job to show & demo the new GLA to us. His knowledge & expertise of the GLA & other Mercedes models were spot-on. Thanks for the great customer service. More

Highly Recommended - We got the best deal and experience We spent several weeks looking for an ML350 for my wife. We visited almost every Mercedes dealership in the bay area but we didn't quite feel comfort We spent several weeks looking for an ML350 for my wife. We visited almost every Mercedes dealership in the bay area but we didn't quite feel comfortable with the experience until we met with Tony at Fletcher Mercedes in Fremont. There was no pressure and we took our time to decide. The dealer is highly professional and they always do the right thing. In the end we got an unbeatable deal and experience and I would definitely come back for my next car. Don't waste your time looking around, this dealer is top notch and the people are professional and it shows. More

Great Experience! Highly Recommended! We walked into the Fletcher Jones dealership not knowing exactly which car or features we want. Sam Wali was very friendly, knowledgeable and helped u We walked into the Fletcher Jones dealership not knowing exactly which car or features we want. Sam Wali was very friendly, knowledgeable and helped us through our detailed selection process and narrowed down to the new CLA. Together with his sales manager Sang So, we found the CLA with the set of features we want at a very good price. We had gone to several dealerships prior to Fletcher Jones, and Fletcher Jones definitely gave us the best experience! Thank you Sam! More

Great service - Fantastic experience Our sales person Rommel Villamor was courteous, very pleasant to work with and importantly was knowledgeable about the product and took the time to ex Our sales person Rommel Villamor was courteous, very pleasant to work with and importantly was knowledgeable about the product and took the time to explain the features and functionality during the test drives as well as after the purchase. Never thought buying an auto would be such a pleasant and enjoyable experience - Thanks Rommel. The several test drives we requested were conducted with a smile and with excellent service. Customer satisfaction was always on Rommel's mind and he provided a fantastic buying experience. The rest of the support staff involved with the financing and delivery were great too. We would highly recommend Fletcher Jones - Fremont to our family and friends. More

Glenn found the car I was looking for! This is my first Mercedes Benz. I've been looking at the 2015 C300 4Matic for about a month. Spoke with 8 different dealers to find a good price and t This is my first Mercedes Benz. I've been looking at the 2015 C300 4Matic for about a month. Spoke with 8 different dealers to find a good price and to find the car I was looking for. All the salespeople I spoke with suggested I do a custom order because apparently the Cranberry red interior is hard to come by without being fully loaded. The build time was 8-12 weeks. I continued looking and that's when I found Fletcher Jones of Fremont and met Glenn Hartzheim. After telling Glenn what I was looking for based on the options, he found it! It took him about 10 minutes but it was in Washington and told me it would take a week or so to get here if I wanted it. He kept me up to date on the status of the delivery. The price he offered was very competitive compared to the other dealers and Internet pricing. Glenn is friendly, professional, and not pushy at all. Excellent customer service before, during, and after purchase. Thanks Glenn! More

Great Experience We recently bought a C300 from Fletcher Jones Fremont. Rommel Villamor, our sales agent was exceptionally pleasant and helpful. We initially checked i We recently bought a C300 from Fletcher Jones Fremont. Rommel Villamor, our sales agent was exceptionally pleasant and helpful. We initially checked in around second week of Sept but could not finalize but we were happy that Rommel followed up with us and kept us informed on updates. He and Glen helped us throughout the process of buying from providing us all the possible options to offering a best price to getting all the paperwork done in quick and smooth way. Thank you Rommel Villamor, Glen and Shaun for the amazing customer service, we will definitely be back. More