Fletcher Jones Motorcars of Fremont

Great experience overall! We had a great experience buying a car at Fletcher Jones Mercedes in Fremont. We used to go to Beschoff in San Jose but we prefer our experience here. We had a great experience buying a car at Fletcher Jones Mercedes in Fremont. We used to go to Beschoff in San Jose but we prefer our experience here. The staff was very professional and Tony Chien, our salesperson, made the process very easy and transparent. I would definitely recommend Tony Chien and this dealership. More

New car Sam was helpful and friendly from the get go. I was at a previous dealership and the service was not even a quarter as good as here. I told Sam what I Sam was helpful and friendly from the get go. I was at a previous dealership and the service was not even a quarter as good as here. I told Sam what I wanted, what I needed for trade in and price I was willing to pay. He made it happen and had the car waiting ready to go the next day. (It was at another dealership) transaction was smooth and painless. I have wanted this car for one year now and finally drove it to work this morning after imagining it for so long. More

Great Experiene We went to Fletcher Jones dealership not having any idea what car we wanted. Sam Wali met us at the door and from the first moment he was polite and We went to Fletcher Jones dealership not having any idea what car we wanted. Sam Wali met us at the door and from the first moment he was polite and pleasant. He listened to our needs and showed us several cars. Sam spent much time explaining and comparing the cars and their features. He is a great salesperson and works hard to satisfy his customers' needs without being pushy. Overall we had a great experience and would recommend Sam Wali to our friends and family. More

Quick and Easy Transaction! I received outstanding customer service! Thank you Tony and rest of team for making my transaction quick, painless, informative, and enjoyable. I'm I received outstanding customer service! Thank you Tony and rest of team for making my transaction quick, painless, informative, and enjoyable. I'm loving my new ML400! More

Its all in the details! Two years into my lease, I knew it was time, my local dealership was not responsive to my call, but Misty was... Deal was aggressive so I took a long Two years into my lease, I knew it was time, my local dealership was not responsive to my call, but Misty was... Deal was aggressive so I took a long drive to Fremont, dealership is being renovated we had hard time finding the car I wanted, when we did... the deal was done, the original figures were honored (even an error was honored). (It took longer to get the car washed and gassed then it did not finish the paperwork) It was fun, relatively painless and I will tell others that it's worth the drive! Nicely done, Mikre, Shaun & Misty, I highly recommend you seek out Misty Uemura! More

smooth and quick transaction We bought a new 2015C300 sedan. Before going into the dealership we researched online for that vehicle and knew going in about the pricing and options We bought a new 2015C300 sedan. Before going into the dealership we researched online for that vehicle and knew going in about the pricing and options etc. We expected to be given the run around which is typical in car deals, however we were pleasantly surprised. Having gone through the various options and a few quick test drives we knew we wanted to get the C300. We had a trade in from our old car and before we knew it we had a satisfactory deal made. This has been by far the quickest car purchase we have made. We definitely recommend getting your new merc from here. More

Great online buying experience After doing my research and selecting my vehicle, TrueCar set me up with Tommy from Fletcher Jones to complete my purchase. I can't say enough good th After doing my research and selecting my vehicle, TrueCar set me up with Tommy from Fletcher Jones to complete my purchase. I can't say enough good things about Tommy and his partnership. He was highly responsive both via email and phone. He was very pleasant to work with and had all of the paperwork ready to go when we showed up. After the sale, he has done a great job checking in and making sure we're satisfied with the purchase. I'd also like to thank Shaun in Finance. Like Tommy, he had all of our paperwork ready to go and we were in and out of the Finance office in a matter of minutes. The preparation and partnership from Fletcher Jones was greatly appreciated and made for a great car buying experience! More

Exceeds Expectations Misty was more than helpful since day one. I came in looking for a CLA250 after having scoured Beshoff motors and Stevens Creek Mercedes hoping to fin Misty was more than helpful since day one. I came in looking for a CLA250 after having scoured Beshoff motors and Stevens Creek Mercedes hoping to find a car I liked. Not only did they assist me in finding a car the options I wanted, they went so far as to ship it all the way from Santa Clarita FOR FREE. All the other dealerships had a "this is all we have" mindset and were unwilling to search other dealerships when I couldn't find what I wanted on the lot. Misty searched for other cars in California, comparing prices and options to find the exact car I wanted. They even offered USAA discounts for military service members and their families, something the other dealerships omitted when we negotiated prices. Overall: An excellent experience that exceeded my expectations. If you live in San Jose or Santa Clara, I would recommend skipping Beshoff and Stevens Creek entirely and going straight to Fremont. More

thank you Can't thank you enough for making the process of buying a new car painless!! George thanks for all your time and Zabi I know you will be a big help in Can't thank you enough for making the process of buying a new car painless!! George thanks for all your time and Zabi I know you will be a big help in learning all about my new Glk 350!! Now time to enjoy my new Mercedes!!! More

Fletcher Jones customer for life! My husband and I had the pleasure of working with Marvin Ledesma at Fletcher Jones. I had been in communication with Marvin for a few days prior to co My husband and I had the pleasure of working with Marvin Ledesma at Fletcher Jones. I had been in communication with Marvin for a few days prior to coming in and he was incredibly positive, responsive, and very knowledgable. The experience we had once we actually went to FJ to look at the car we wanted was so pleasant - I almost forgot we were at a car dealership! Marvin was so easy to work with and incredibly personable and friendly as well. He worked hard to accommodate our unique trade in situation and we feel that we got a pretty good deal on an amazing car! My husband and I genuinely feel that we will never shop at another MB dealership for now on as Marvin will be our go-to person from now on! More