Fletcher Jones Motorcars of Fremont

Gabriel was great. I purchased a 60K dollar Range Rover sight unseen and had it delivered 4 states away and the car was perfect. I can't say enough about the profession I purchased a 60K dollar Range Rover sight unseen and had it delivered 4 states away and the car was perfect. I can't say enough about the professionalism of everyone in the dealership. I was a bit worried about wire transfering that much money in theses days of scams but after talking to a long time dealer friend in California he said no worries, Fletcher Jones is one of the larger dealerships in the country. Again, what a great experience! More

Roger was super helpful in assisting us in finding the right model with the right options for us, quickly and efficiently, and on best terms. Five stars!! right model with the right options for us, quickly and efficiently, and on best terms. Five stars!! More

Roger was very knowledgeable and helped us narrowed down the Mercedes model that we wanted. He speaks fluently in mandarin and English which was very helpful and was very responsive on text messages even a the Mercedes model that we wanted. He speaks fluently in mandarin and English which was very helpful and was very responsive on text messages even after we bought and had additional questions about the car. This is excellent communication and great customer service that will attract return customers like us. More

Fast service. Great salespeople who were incredibly helpful. Cars are listed for competitive, affordable prices Great salespeople who were incredibly helpful. Cars are listed for competitive, affordable prices More

I took my 2020 Mercedes-Benz for the very first service last year. I have to say that I only took my vehicle to this location because it’s closer to my house. First I have to say that everyone that works a last year. I have to say that I only took my vehicle to this location because it’s closer to my house. First I have to say that everyone that works at the service department look miserable as if they hate their jobs. To make a long story short they returned my vehicle and dropped it off at my house with a cracked windshield and when I called to ask about it they denied everything saying that it wasn’t their fault. I took video of the crack and it clearly shows that is was done when they replaced the windshield wiper. I took my vehicle back and they replaced the windshield but that just made things worse. They damaged the camera that reads the road, my wipers were not working correctly, they scratched my paint and they had to wax it, there is now wind noise inside the cabin almost like a cracked window (we purchased the noise isolation package). It’s been 11 months since then and they have failed to replace the broken camera and whatever is making the noise. I have wasted hours having to deal with this. What is the most upsetting is that they don’t take any responsibility and don’t even care about keeping up with stuff. I’m the one always having to call to find out if something is going to be done. This is by far the most horrible experience I have ever had. They do not deserve to work on these kind of vehicles or dealing with luxury brands. More

Salesman Vaanii Gbana was a very professional and most informative while choosing our vehicle. I and my family thought we were given the best of deal and were received in a very respectful manner. I belie informative while choosing our vehicle. I and my family thought we were given the best of deal and were received in a very respectful manner. I believe salesman Vaanii was the reason I and my family chose our car at Fletcher Jones of Fremont. I and my family guarantee to go back to Fletcher Jones of Fremont for our next purchase, hopefully soon. More

WAs able to purchase car we wanted and we drove 45 miles away from home. Akash PATEL WAS GREAT AND VERY HELPFUL. away from home. Akash PATEL WAS GREAT AND VERY HELPFUL. More

Roger was a great in helping with our vehicle purchase of the GLS 63. He provided a great environment and review of the vehicle. Thank you so much to Roger and Fletcher Jones Motorcars of Fremont for help wi the GLS 63. He provided a great environment and review of the vehicle. Thank you so much to Roger and Fletcher Jones Motorcars of Fremont for help with our purchase!! More

Great friendly staff from sales, finance to delivering to my front door. Highly recommend these guys! my front door. Highly recommend these guys! More