Fletcher Jones Motorcars of Fremont

Great Company! Tony Chiem made my first Mercedes Benz into a great experience. He showed me around, told me a little about MB history and was just very pleasant to t Tony Chiem made my first Mercedes Benz into a great experience. He showed me around, told me a little about MB history and was just very pleasant to talk to. I ended leasing a GL and it drives like a tank! Thank you so much and you will see me back in the future for sure. I am a fan now! More

Awesome first time experience Kept us company, a very kind, great guy. This location is listens to what you want, quick to come up with cars that fit your best interest and a very Kept us company, a very kind, great guy. This location is listens to what you want, quick to come up with cars that fit your best interest and a very reliable dealership. 5 stars! More

Honest and excellent Usually I avoid hitting dealership until the very end or I have to test drive. But Sami is most patient and honest sales, and I was attracted to. Inst Usually I avoid hitting dealership until the very end or I have to test drive. But Sami is most patient and honest sales, and I was attracted to. Instead of sell you a car on the lot, he listen to you and help you make decision along the way, instead of making one for you directly or indirectly. It took 3 month to locate the car with exact configuration I wanted, if it's with other sales I would have give up long ago. Glad I met you, Sam! More

Excellent service Tom Hamid is very professional and knowledgeable sales person. He takes his time to listen and address all the questions and concerns a buyer has. I w Tom Hamid is very professional and knowledgeable sales person. He takes his time to listen and address all the questions and concerns a buyer has. I would recommend him to others. Great Job Tom. He even called me 2 days later to find out how my new Mercedes is running and if I have any concern. Amandeep More

Excellent Customer Oriented Service I approached Fletcher Jones looking for 2015 C Class, and I met with Sam Wali. Sam was excellent professional and friendly, made the whole buying ex I approached Fletcher Jones looking for 2015 C Class, and I met with Sam Wali. Sam was excellent professional and friendly, made the whole buying experience easy and pleasant. He was very clear in explaining the features and was able to compare my last 2 final choices side by side for my family to take the final decision. I would like to thank Sam for his help and would like to give Fletcher Jones 5 Stars. More

Great service by - Kate DeCosta I rarely write a review but definitely wanted to write one for Kate. She is awesome and after sales service is excellent. You always know what you are I rarely write a review but definitely wanted to write one for Kate. She is awesome and after sales service is excellent. You always know what you are going to buy and just looking for a sales person who can make your buying experience very smooth and comfortable. Kate DeCosta is that sales person who made the buying experience very smooth for us. I strongly recommend her capability as a sales person. Regards Prashant More

Flawless service experience, time and time again I've been bringing my car to service since late 2012. Working with Joe Defreitas (service adviser) has been an outstanding experience. Joe is extremel I've been bringing my car to service since late 2012. Working with Joe Defreitas (service adviser) has been an outstanding experience. Joe is extremely courteous and professional. He takes the time to listen and address any concerns or questions that I might have. Joe routinely goes the extra mile to ensure I am satisfied with the service. I do own several other German vehicles and have these serviced at other dealerships, but the level of service I get at Fletcher Jones in Fremont is bar-none, # 1 on my list. More

Very good, no pressure, car buying experience Faruq Mansoor was very professional and knew in-and-out about the model I was looking for. He was very quick to find alternate cars that matched my o Faruq Mansoor was very professional and knew in-and-out about the model I was looking for. He was very quick to find alternate cars that matched my options and very patiently answered all my questions. I went to other dealers also to look for other brands but the time that Faruq spent with me to help me understand the features of 2015 Mercedes Benz GLK SUV and the way he treated a customer could not be matched by those other dealer representatives. This good treatment is also one of the reasons (in addition to the deal breaker corporate fleet program that MB offered) for me to stick to MB and finally making the purchase. He really respected the buyer's concerns and was able to address them without any bias. Thank you very much Faruq for your help and patience. More

Overall a fantastic buying experience We were here 2 years ago but ended up taking our business elsewhere. But 2015 was a whole new experience. Sam Wali was our final closing consultant. H We were here 2 years ago but ended up taking our business elsewhere. But 2015 was a whole new experience. Sam Wali was our final closing consultant. He did an extremely thorough and professional job of making sure we understood the car we were buying, making sure we got we were looking for in a car and yes something that was financially viable for us. His patience and detailed approach is highly commendable We must also mention we dealt with George Loh initially. he is a seasoned veteran who helped us with our initial buying needs Overall a positive experience. I would recommend working with them for your new Mercedes More

good purchase experience and Misty is great Good environment at this dealership. Everyone was friendly, not just the sales person (Misty) who I did the business with. But Misty is also very enth Good environment at this dealership. Everyone was friendly, not just the sales person (Misty) who I did the business with. But Misty is also very enthusiastic, professional and helpful! Glad I purchase my C250 from her! More