Fletcher Jones Motorcars of Fremont

Excellent !!!! :) I am blessed to always find the right people at the right time. This is my second time at Fletcher Jones Motorcars of Fremont. First, was to lease a I am blessed to always find the right people at the right time. This is my second time at Fletcher Jones Motorcars of Fremont. First, was to lease a car 3 years ago. I was treated like I was one of the Family member of the staff there ( I don't know anyone there). Just a few days ago, I went back to return my leased car and purchase a another car. I felt like I was family again. Sam Wali & Luis Krystal, what can I say, they are GREAT!!!!! I had spoke to Luis Krystal over the phone, who explained all my options for lease and purchase. The next day I went in late, it was past Luis's time at work. He stayed behind to make sure, Sam knew what I was looking for and gave instructions. Sam showed me the car's I was looking for and we narrowed it down and by end of the night, I drove my new car home. They are so kind and generous with information, I am so grateful. Reason I say that is because I am a single mom and went in both times alone. People always say, be careful, don't be taken advantage of. I would recommend EVERYONE to this dealership, SAM WALI and last but not least LUIS KRYSTAL. Thank you gentleman. I am so great full. You have to go check out the car for $240,000, OH MY GOODNESS!!!! WOW!!!! More

Excellent I would have to say that Sam Wali has made our purchasing of a Mercedes very enjoyable. I would recommend him to anyone who asks me about buying a car I would have to say that Sam Wali has made our purchasing of a Mercedes very enjoyable. I would recommend him to anyone who asks me about buying a car. Thank you for the Excellent experience. Andrew K. More

Flawless Service My buying experience with Misty was nothing short of extraordinary from the very first contact via e-mail to her delivery of my beautiful new Mercedes My buying experience with Misty was nothing short of extraordinary from the very first contact via e-mail to her delivery of my beautiful new Mercedes Benz at my door just two days later. Misty answered all questions in a a highly professional yet genial and knowledgeable manner. She listened closely as we discussed my wishes, needs and budget and presented her recommendations clearly and straightforwardly. Misty was always available by phone or e-mail during the buying process and she facilitated the transaction quickly and efficiently while always making me feel pampered and appreciated. This lovely and remarkable woman worked after hours, driving the new car to my home so that I could have it as quickly as possible, and then took me on a "tour" of my new purchase, familiarizing me with it's operation and options so that I have felt comfortable driving it from the very start. There aren't enough superlatives to describe Misty, so I'll simply say that she is not only an expertly trained and highly gifted professional, but a trusted and valued associate whom I recommend wholeheartedly and am delighted to have worked with. More

Just amazing! We walked in to just look around and to see a couple of vehicles, and we were approached by Sam. He showed us several vehicles, and within an hour We walked in to just look around and to see a couple of vehicles, and we were approached by Sam. He showed us several vehicles, and within an hour we were signing our deal. At first, me and my wife were kind of nervous but Sam took care of us and explained every doubt in detail. He is very knowledgeable and professional, great person! We did not get the pressure to purchase but the experience of buying a Mercedes Benz vehicle. We walked out of the dealership feeling very happy and excited about our new car. We will be definitely be back for our next car purchase. More

Excellent Service The purchase process of my car at Fletcher Jones is is excellent and i 'm pleased with the service by Faruq Mansoor and Rommel Villamor. The way of e The purchase process of my car at Fletcher Jones is is excellent and i 'm pleased with the service by Faruq Mansoor and Rommel Villamor. The way of explaining features in car was too good. More

Best car buying experience ever! This was the best car buying experience I have ever had. Most are like going to the dentist but this was both rational and professional. Marvin was This was the best car buying experience I have ever had. Most are like going to the dentist but this was both rational and professional. Marvin was straight to the point, willing to work with us, and easy to work with. We are very pleased with the outcome and can recommend Marvin Ledsma without reservation. Bob and Dianne More

Nice experience Our first time to consider an MB. Kate DeCosta helps a lot with showing us around, explained all features, and test driving. She's patient, knowledgea Our first time to consider an MB. Kate DeCosta helps a lot with showing us around, explained all features, and test driving. She's patient, knowledgeable and honest. The overall purchasing process is very smooth and quick. Now we are enjoying the new car. Thanks, Kate :) More

Great Company! Tony Chiem made my first Mercedes Benz into a great experience. He showed me around, told me a little about MB history and was just very pleasant to t Tony Chiem made my first Mercedes Benz into a great experience. He showed me around, told me a little about MB history and was just very pleasant to talk to. I ended leasing a GL and it drives like a tank! Thank you so much and you will see me back in the future for sure. I am a fan now! More

Awesome first time experience Kept us company, a very kind, great guy. This location is listens to what you want, quick to come up with cars that fit your best interest and a very Kept us company, a very kind, great guy. This location is listens to what you want, quick to come up with cars that fit your best interest and a very reliable dealership. 5 stars! More

Honest and excellent Usually I avoid hitting dealership until the very end or I have to test drive. But Sami is most patient and honest sales, and I was attracted to. Inst Usually I avoid hitting dealership until the very end or I have to test drive. But Sami is most patient and honest sales, and I was attracted to. Instead of sell you a car on the lot, he listen to you and help you make decision along the way, instead of making one for you directly or indirectly. It took 3 month to locate the car with exact configuration I wanted, if it's with other sales I would have give up long ago. Glad I met you, Sam! More