Fletcher Jones Motorcars of Fremont
Fremont, CA
Filter Reviews by Keyword
By Type
Showing 925 reviews
Absolutely amazing experience After my experience with few other car dealers at luxury/non-luxury brand showrooms, who aim at just getting their sales up, I was pretty impressed by After my experience with few other car dealers at luxury/non-luxury brand showrooms, who aim at just getting their sales up, I was pretty impressed by the way Fletcher Jones Staff treated my queries and concerns and helped me find the most suitable car. At no point I felt that they were pushing me to just buy a car for the sake of buying it, and they took care that I get the best possible deal. Thanks for the great experience. You will be at the top of my List when I recommend someone to buy a true piece of German Engineering More
Professional Sale Team Thank you Mike Alkadomui and his manager staff these guy are easy to work with and very professional SALE man and I was happy to do the business with Thank you Mike Alkadomui and his manager staff these guy are easy to work with and very professional SALE man and I was happy to do the business with them. DungLen More
My first Mercedes Benz! Thank you Mike, Tony, and Shaun for your amazing customer service. From the minute I pulled into the parking lot, I was immediately greeted by Mike. I Thank you Mike, Tony, and Shaun for your amazing customer service. From the minute I pulled into the parking lot, I was immediately greeted by Mike. It was late as well, maybe around 730pm when I arrived to the dealership. Mike was very friendly and made sure I left with the car I wanted! He made sure to answer all of my questions as well. Tony stepped in after Mike made sure I got the best deal. I traded in my 2012 Honda Accord. So this is my first Mercedes Benz! =) Tony is also another amazing salesman. He is very detailed and made sure I left with knowing how to work the many features of my new car! He also went above and beyond customer service in my opinion when I left Tony to go see Shaun next by moving all of my belongings from my Honda into my new car. That was very nice! Shaun made sure I knew about all of the extra packages I could add on to my car. He was not pushy with anything and made sure I knew about each one Benz had to offer. I did go with the basic package. Thank you Mike, Tony, and Shaun for making sure I left a happy girl! From beginning to end, and even after purchasing my new car, customer service has been excellent. The immediate follow up with seeing how my first drive home from the dealership was nice. My cousin will be coming here to trade in her car as well. I am definitely a happy customer who will be referring friends and family here versus other Mercedes Benz dealership. More
A pleasant experience! We are very lucky to choose Fremont Mercedes and have Tom as our sale representative. He is very friendly and considerable! Thank you Tom for helping We are very lucky to choose Fremont Mercedes and have Tom as our sale representative. He is very friendly and considerable! Thank you Tom for helping us get good deal on the new car and the trade in price. We also want to thank all the staff in dealership for the good service! The Guan's More
Excellent Buying Experience I bought a CLA 250 from Fletcher Jones. Chris Bowers handled the deal. Great guy. Very upfront with me and even found the exact car I wanted when it w I bought a CLA 250 from Fletcher Jones. Chris Bowers handled the deal. Great guy. Very upfront with me and even found the exact car I wanted when it was not in their inventory. Always communicated with me quickly. Very down-to-earth guy. Rest of the staff was very nice to me as well (probably because I was buying a car!). Special shoutout to Alex as well. Great talk with you while I was signing the papers. More
Excellent Sales Person -- Chrisi Bowers My husband and I went to Fletcher Jones to see the new C300/400. We met with Chris Bowers who showed us the cars. After test driving the C400, we fe My husband and I went to Fletcher Jones to see the new C300/400. We met with Chris Bowers who showed us the cars. After test driving the C400, we felt the car was smaller than what we liked. Chris then showed us the E350 which we liked. Chris was patient and courteous. He was not pushy which I had feared about car salesmen. He showed us the features about the cars. And if he didn't know, he said he would find out. As we were leaving, he asked if we would be interested in a CPO vehicle. He sensed that we liked the E350 but hesitated it. He showed us a CPO car that we fell in love with. We test drove the vehicle and loved the extra safety features that we wouldn't have gotten with a new E350. That day, Chris spent over 3 hours with us. We didn't buy the car right away but went back the following week. The car had been a champ for us thanks to Chris excellent service. More
Great Car for the right price Faruq was great, this was my second car from Fletcher jones, this time the deal was a bit complex, but Faruq made it hassle free and worry free and go Faruq was great, this was my second car from Fletcher jones, this time the deal was a bit complex, but Faruq made it hassle free and worry free and got us a deal which was too good to resist More
Ir was Great! You should ask for Tony Chiem! He is the best and he tried work with you. He is great! I send few friends and the are Happy too. You should ask for Tony Chiem! He is the best and he tried work with you. He is great! I send few friends and the are Happy too. More
Marvin was great! I recently purchased a 2015 CLA from Marvin Ledesma and have no complaints! Marvin was very helpful and started assisting with my search from the begi I recently purchased a 2015 CLA from Marvin Ledesma and have no complaints! Marvin was very helpful and started assisting with my search from the beginning when I requested a quote online. If any of my friends/family are in need of a new Mercedes I would definitely have them pay Mavin a visit! More
Pleasant buying experience We purchased our 2015 C400 in November 2014 and was pleasantly surprised with the customer service experience we received from Dody and Kate. Both are We purchased our 2015 C400 in November 2014 and was pleasantly surprised with the customer service experience we received from Dody and Kate. Both are very nice people and very customer service oriented. We will definitely contact them again if we are in the market for another Mercedes. More