Fletcher Jones Motorcars of Fremont
Fremont, CA
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My First Mercedes Experience Morning I decided I wanted to buy a car, 8pm we entered Fletcher Jones and before 10pm I was out with my new Mercedes. The experience with Fletcher Jo Morning I decided I wanted to buy a car, 8pm we entered Fletcher Jones and before 10pm I was out with my new Mercedes. The experience with Fletcher Jones has been outstanding from initial pricing to delivery to all the paperwork and it continues. Staff is very friendly and always happy to help. More
Exceptional Customer Service My husband and I walked in just to browse and window shop, however we drove out in our new family car. This is our second Mercedes-Benz purchase. We w My husband and I walked in just to browse and window shop, however we drove out in our new family car. This is our second Mercedes-Benz purchase. We went from a sports car to a SUV. I must say Tony (our Dealer) was the final deciding factor in our purchase. He knew all the answers to our questions and was more than willing to go above and beyond to help ease any uncertainty we had. I love our new SUV and am complete happy with our purchase. More
Excellent C300 Buying experience, Thanks to Mr Chris Bowers. This was the best car buying experience I have ever had. Before going to the dealership at Fletcher Jones Fremont, I had various email back and forth This was the best car buying experience I have ever had. Before going to the dealership at Fletcher Jones Fremont, I had various email back and forth between me and Chris Bowers. Chris provided quick responses and required detail’s which helped me narrow down my options. It was really very Helpful. When i went to the dealership and met Mr Chris Bowers, he showed me around various options which would had been on interest to me. Chris shared with me some special uniqueness of Mercedes Benz cars. and was just very pleasant to talk to. Chris Bowers was very patient and honest, He listened and addressed all the questions and concerns i had. It was really a no pressure, excellent car buying experience. He literally spend very good amount of time explaining me various options in my C300 and making sure i understood them very well. Just before leaving from the dealership he again revisited those with me. Thanks Mr Chris Bowers to make car buying a fun experience at Fletcher Jones Mercedes Benz. I will recommend his name any time. More
great service, friendly salespeople Jay Adalat helped us find the car we were looking for, everything was so smooth. He explained the features to us in detail, we tested drive it, and bo Jay Adalat helped us find the car we were looking for, everything was so smooth. He explained the features to us in detail, we tested drive it, and bought the car the same day. Strongly recommend this dealership and Jay Adalat. More
Friendly, efficient, and customer focussed I recently bought a C Class from Fletcher Jones in Fremont. Marvin was very friendly and effective. He went through extra effort to get me a car that I recently bought a C Class from Fletcher Jones in Fremont. Marvin was very friendly and effective. He went through extra effort to get me a car that he did not have in his lot and beat the price of other dealers. His whole focus was to make the buying experience a good one and make sure folks walk away feeling good. This was the best car buying experience that I have had. Alex, the Finance manager was also good. He did not push us to purchase options that we did not want. I would definitely recommend Marvin and his team to all my friends. I hope all car dealers had this attitude. More
Superior Service Expedited! Sam, Tony and AJ made my buying experience enjoyable as it was quick! I am very pleased with my new Mercedes and would definitely recommend others to Sam, Tony and AJ made my buying experience enjoyable as it was quick! I am very pleased with my new Mercedes and would definitely recommend others to the dealership. More
Outstanding Experience I am glad to write this review for my own (now i can say :)) dealership Fletcher Jones Motorcars of Fremont that I had a wonderful buying experience o I am glad to write this review for my own (now i can say :)) dealership Fletcher Jones Motorcars of Fremont that I had a wonderful buying experience of my first MB- GLK-350-4Matic. Here I would like to mention the most important and unforgettable moments First time when I met with Sam Wali. he help me a lot starting from showing the features of the 350 SUV till the last day when I was driving out my car from the showroom, Sam is a real professional person not only professional he is also very friendly and I never feel at any stage that I am talking with some sales guy his dealing with us like a family member. I also have the same feeling for Tito Talampas. I am also looking forward same level of service from Fletcher Jones Motorcars and specially from these three guys Sam and Tito and his Boss If you really want something luxurious I highly recommend contacting Sam and Tito Thanks, Azam Ali More
Absolutely amazing experience After my experience with few other car dealers at luxury/non-luxury brand showrooms, who aim at just getting their sales up, I was pretty impressed by After my experience with few other car dealers at luxury/non-luxury brand showrooms, who aim at just getting their sales up, I was pretty impressed by the way Fletcher Jones Staff treated my queries and concerns and helped me find the most suitable car. At no point I felt that they were pushing me to just buy a car for the sake of buying it, and they took care that I get the best possible deal. Thanks for the great experience. You will be at the top of my List when I recommend someone to buy a true piece of German Engineering More
Professional Sale Team Thank you Mike Alkadomui and his manager staff these guy are easy to work with and very professional SALE man and I was happy to do the business with Thank you Mike Alkadomui and his manager staff these guy are easy to work with and very professional SALE man and I was happy to do the business with them. DungLen More
My first Mercedes Benz! Thank you Mike, Tony, and Shaun for your amazing customer service. From the minute I pulled into the parking lot, I was immediately greeted by Mike. I Thank you Mike, Tony, and Shaun for your amazing customer service. From the minute I pulled into the parking lot, I was immediately greeted by Mike. It was late as well, maybe around 730pm when I arrived to the dealership. Mike was very friendly and made sure I left with the car I wanted! He made sure to answer all of my questions as well. Tony stepped in after Mike made sure I got the best deal. I traded in my 2012 Honda Accord. So this is my first Mercedes Benz! =) Tony is also another amazing salesman. He is very detailed and made sure I left with knowing how to work the many features of my new car! He also went above and beyond customer service in my opinion when I left Tony to go see Shaun next by moving all of my belongings from my Honda into my new car. That was very nice! Shaun made sure I knew about all of the extra packages I could add on to my car. He was not pushy with anything and made sure I knew about each one Benz had to offer. I did go with the basic package. Thank you Mike, Tony, and Shaun for making sure I left a happy girl! From beginning to end, and even after purchasing my new car, customer service has been excellent. The immediate follow up with seeing how my first drive home from the dealership was nice. My cousin will be coming here to trade in her car as well. I am definitely a happy customer who will be referring friends and family here versus other Mercedes Benz dealership. More