Fletcher Jones Motorcars of Fremont

An Amazing Experience My Husband and I were in the process of looking to buy a car and decided to stop by Fletcher Jones. We were greeted by Mike Kadomi and he did an a My Husband and I were in the process of looking to buy a car and decided to stop by Fletcher Jones. We were greeted by Mike Kadomi and he did an amazing job with helping us find exactly what we wanted,. He was very patient and he took the time to show us several cars before we made a decision on our purchase. Mike's customer service was excellent and he made us feel comfortable and not rushed to buy a type of car that we would not be happy with. I found a great car and I am very happy with my new MBZ. A week after I brought my car, we returned to Fletcher Jones and got another car for my husband. Mike was once again our salesperson and we drove off in our second MBZ, I highly recommend Mike to anyone that is seeking a professional and pleasant experience. And Shaun did and incredible job closing the deal Thanks for a Great Experience!!! Reuben & Pam More

Excellent Customer's Service My family was very impressed with Marvin's service and my kids who are very picky they were darn impressed. I like Marvin and his Team (Chris) as they My family was very impressed with Marvin's service and my kids who are very picky they were darn impressed. I like Marvin and his Team (Chris) as they took time to explain my wife and kids the know how of the car and introduced every knobs and buttons in the cars...I have seen or heard such an awesome service and hats off to Marvin and Chris. Will surely buy our next car soon at the same place and will buy with Marvin only. Mo Polani 9252855565 More

Great Expierence! Very Happy Buyer. I've visited a few Mercedes-Benz in the area and nothing compared to the service I received at Fletcher Jones due to Marvin Ledesma. He was a pleasure I've visited a few Mercedes-Benz in the area and nothing compared to the service I received at Fletcher Jones due to Marvin Ledesma. He was a pleasure to work with. What a great experience! I cannot rave enough about how awesome he is and how happy I am! Make sure you ask for them if you're considering a new vehicle. More

Excellent Service - Marvin Ledesma Marvin Ledesman got in touch with us after we made an internet inquire – and we truly lucked out. He was an honest salesman and gave us a great deal. Marvin Ledesman got in touch with us after we made an internet inquire – and we truly lucked out. He was an honest salesman and gave us a great deal. We were very pleased with how the whole buying experience was handled at Fletcher Jones Motorcars. More

Our salesperson Marvin Ledesma Hi, I leased a GLA 250 a couple of weeks ago from Marvin. He is awesome! He was friendly, helpful, honest and not pushy. He was very nice even wh Hi, I leased a GLA 250 a couple of weeks ago from Marvin. He is awesome! He was friendly, helpful, honest and not pushy. He was very nice even when we mentioned we may want to purchase another car from another dealership. He gave us recommendations and never stopped smiling. He is very well-informed. He didn't put pressure on us. He has such good positive energy. I honestly didn't think I could afford a Mercedes but he made it happen and I love my new car. I wouldn't go anywhere else. I would recommend him to anyone I know. Both my husband and I were made very comfortable at this dealership. More

Thank you for providing such excellent service on 5/23/2015 I'd like to thank one of your employees, Kate DeCosta, for her honesty and dedication while selling me the new car and the excellent service she prov I'd like to thank one of your employees, Kate DeCosta, for her honesty and dedication while selling me the new car and the excellent service she provided me on 5/23/2015. I was lucky to have her with her experience to answer all of my questions honestly. I am so happy with the car I purchased so far. I have always been pleased with the service I receive at Fletcher Jones Motorcars of Fremont. However, Ms. Kate DeCosta's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. More

Poorly Managed unprofessional Visited the dealership Fletcher Jones Motorcars of Fremont (Mercedes Benz) knew exactly what I was in the market for The All-New 2015 Mercedes Benz CL Visited the dealership Fletcher Jones Motorcars of Fremont (Mercedes Benz) knew exactly what I was in the market for The All-New 2015 Mercedes Benz CLA-Class. I wandered a bit waiting to be approached but wasn't after 15/20 minutes of looking around the lot. Walked into the showroom thought I would draw some attention. Boy what a waste of time that was! Came across a full blown conversation employees were having for lunch and rounding people up after work to grab cocktails as they shared other revelations of what they did a couple nights ago. A glance was given by an employee after catching their tone of voice echo obnoxiously loud. The conversation carried on, what a disappointment that concluded the reviews read on yelp apparently to be misleading. What happened to the professionalism that Mercedes usually has? More like play ground central and employees dressed in poor work attire. Name plates on employees would help since you can't tell the difference if they are employees or customers.Showing up in a beater car obviously doesn't draw attention or Interest for assisting customers sad but true. More

First class service no matter who you are ! I am so satisfied with my purchase ! Faruq and his associates made my husband and my experience really enjoyable. They were very kind, patient, attent I am so satisfied with my purchase ! Faruq and his associates made my husband and my experience really enjoyable. They were very kind, patient, attentive and I feel like I left with the best deal ever with out the haggle !! I didn't have the perfect credit score to get our dream family car GL 450, but they certainly treated me like a I had a credit score of 900 ! Truly VIP service, it was all about us this customer. More