Fletcher Jones Motorcars of Fremont

Excellent Salesman! He did above and beyond service. Wonderful salesman! He delivered my daughter's car for her 18th birthday surprise. He patiently waited for her and showed her features of the car. Wonderful salesman! He delivered my daughter's car for her 18th birthday surprise. He patiently waited for her and showed her features of the car. Assisted us from the beginning up to the end and still extending help my daughter of all her questions. I always recommend Mozie to all. He's the kind of guy who will always be on your side! Thanks Mozie,! More

mozie our salesman was great in helping us to purchase my ca I had problem with my tires and brought it back to the dealership , the workers are very helpful with my problem, the best thing is my sales rep helpe I had problem with my tires and brought it back to the dealership , the workers are very helpful with my problem, the best thing is my sales rep helped me not to get charged in replacing my car tire i saved $375 ...people here are great...i will recommend this place to my family and friends More

Horrible sales This sales was impatient and unwilling to work with customers in closing sales. I understand that sales are often bounded by commission, however his u This sales was impatient and unwilling to work with customers in closing sales. I understand that sales are often bounded by commission, however his unwillingness to hustle and trying to close and lock a deal has turned me away from this dealer. Took my business go bmw and they worked with me, Im now a happy customer there. Going forward I will be telling my friends and co-workers to stay away from mb of Fremont and Hamad. More

Painless Purchase Really loved the smooth shopping experience provided by Marvin. I was planning on purchasing a new car for a while and Marvin was very quick in gettin Really loved the smooth shopping experience provided by Marvin. I was planning on purchasing a new car for a while and Marvin was very quick in getting back to me with the exact car and price that I was looking for! Was in and out with the car by the end of the day! Marvin's performance definitely goes above and beyond my expectations! Definitely recommend Marvin for getting a good deal on a dream car! AJ was very helpful in securing a really good finance rate for my dream car! More

BEST car-buying experience EVER. I've put off buying a car for years now because I dread dealing with car salesmen. I held onto my first car for nearly 13 years because as almost anyo I've put off buying a car for years now because I dread dealing with car salesmen. I held onto my first car for nearly 13 years because as almost anyone can vouch, car salesmen can be very stressful to deal with. NOT MARVIN!!! Marvin responded to my online inquiry on the car in less than 3 minutes. I was told by another salesman in the area that the best deal that could be offered to me was a few hundred off the sticker price due to high demand for my car. Not the case at all. Marvin proved all my worst nightmares about car buying to be wrong. Not only did I get an exceptional deal on my CLA250, I walked away with a new friend. I inquired about the car on a Tuesday afternoon, made a deal via email in less than an hour, and by that evening, my car was delivered from a sister dealership in Marin to Fletcher Jones Mercedes-Benz in Fremont. We completed most of the paperwork details via phone, which took all but 15 minutes, and the rest is history. Marvin kept me informed every step of the way, from finding the one and only Grey CLA with my absolute must-have options in the Bay Area, to when it it arrived on site via a personal picture text message. We scheduled a time that was convenient for my work schedule so that I could get in and out in just about 2 hours-- most of which, we were laughing, joking, and taking pictures of my new car. Upon arrival, Marvin greeted me with all smiles, handed me my keys, and told me to go for a drive before we even got down to signing papers. When I got back, I was ushered over to Obaid in Finance to sign my signature on a billion documents, which were explained in very high-level detail-- exactly what I love. After writing a check, Marvin personally delivered my car and sat with me to explain everything I needed to know about my car... what and where each button, knob, compartment, and thingamajig did. After a few dozen more photos, I was off to dinner to celebrate my new purchase. Marvin followed up after a couple hours to ensure his customer service met my needs. YES! ABOVE AND BEYOND! I really could not have asked for a better experience than this. I'm amazingly thrilled at his exceptional personal touches in customer service, and already have friends in queue to purchase a car from him. THANK YOU SO SO SO MUCH. More

An A plus experience I am very pleased with my experience at Fletcher Jones Motorcars of Fremont. To begin with, my son-in-law worked with manager Mike Bates to get me exa I am very pleased with my experience at Fletcher Jones Motorcars of Fremont. To begin with, my son-in-law worked with manager Mike Bates to get me exactly the ML 350 I had envisioned, and in just two days. Picking up the car at the dealership, I was very happy with the friendliness, frankness, and knowledgeability of salesman Mike Alkaddomui and the other professionals who worked with me. I feel sure that I will continue to be delighted with the people and the services at Fletcher Jones of Fremont. More

Excellent experience! I went to this dealership just to compare the GLA model to other crossover we want to have as our next vehicle. Marvin is friendly and kind. He answer I went to this dealership just to compare the GLA model to other crossover we want to have as our next vehicle. Marvin is friendly and kind. He answered all our questions with patience. He is very knowledgeable on all the Mercedes models. We were able to negotiate a price for a GLA with more options than we expected. Bought the car in two day. Overall great experience.Definitely recommended Marvin as first choice car dealer! . More

Brushed us off based on current car Tommy was extremely rude to my friend. He snorted at the fact she was driving a Hyundai Sonata and would come and look at mercedes. He said something Tommy was extremely rude to my friend. He snorted at the fact she was driving a Hyundai Sonata and would come and look at mercedes. He said something along the lines of "wow you're considering a benz after driving a sonata? sure.. *scoff* feel free to look around" (in korean) and left us on the lot. thanks buddy. More

5 stars I had a very good experience with Mike. He is kind, honest and spend the time to answer all of your questions. I highly recommend him! I had a very good experience with Mike. He is kind, honest and spend the time to answer all of your questions. I highly recommend him! More

Consistent fast and friendly I like walking away (or rather driving away) knowing that I got a good deal. Thank goodness for Marvin bc I know he made it all possible, every time. I like walking away (or rather driving away) knowing that I got a good deal. Thank goodness for Marvin bc I know he made it all possible, every time. This is the second time leasing with him. After shopping around he's still the one I turn to. More