Fletcher Jones Motorcars of Fremont

Purchasing 2016 "S" Model I contacted Mr. Marvin Ledesma on the Internet, & he responded with a friendly response including our desired models in less than few hours. We visi I contacted Mr. Marvin Ledesma on the Internet, & he responded with a friendly response including our desired models in less than few hours. We visited the dealership four times & Fletcher Jones management on Mr. Ledesma's recommendation had secured the exterior & interior colors cars that we had wanted to review prior to making our final decision to purchase the 2016 S-Model. At all times Mr. Ledesma & the dealership management were comfortably cooperative, focused on our needs, truthful, friendly & they finally provided us the S model Mercedes with the options and colors that we were looking for. Mr. Zabi Rahimi's patient and knowledge is truly appreciated, since he was the expert that educated us on the S-Model options and answering every question diligently at the time of vehicle delivery. Thanks to Mr. Zabi Rahimi & Mr. Marvin Ledesma for their fortitude, customer service & friendly spirit. More

Awesome, Classy, Cordial Great Customer service!! This was my first time ever purchasing a brand new car, and Sang, Sultan and AJ are 1st class guys to work with! Highly Recommended!! This was my first time ever purchasing a brand new car, and Sang, Sultan and AJ are 1st class guys to work with! Highly Recommended!! More

"Amazing Guy! Helpful and friendly." Mr. Hamed Eshpari went out his way to accommodate my needs in fixing the front license plate frame that was stolen from us. He was very helpful and e Mr. Hamed Eshpari went out his way to accommodate my needs in fixing the front license plate frame that was stolen from us. He was very helpful and ensured that all the questions that I asked about the 2014 ML350 Mercedes were answered. We are very happy with our SUV and definitely recommend others to the dealership. More

Excellent experience Was a pleasure doing business with Marvin. He was the reason we ended up leasing a vehicle. Great customer service and willing to spend the necessar Was a pleasure doing business with Marvin. He was the reason we ended up leasing a vehicle. Great customer service and willing to spend the necessary amount of time to make us feel comfortable with our purchase. I would highly recommend Marvin and Fletcher Jones to our friends in the market to buy a Mercedes. More

Great guy! Friendly and kind. He did his best to make process convenient for us. Hassle free. You can trust him when you want to buy a new car. Price was very good too! He did his best to make process convenient for us. Hassle free. You can trust him when you want to buy a new car. Price was very good too! More

Marvin is AWESOME Buying a new car is super exciting and even more so when you get to deal with people as easy and friendly and helpful as Marvin. I felt like I left th Buying a new car is super exciting and even more so when you get to deal with people as easy and friendly and helpful as Marvin. I felt like I left the dealership with a substantive understanding of my new c-class. Marvin was enthusiastic, helpful, knowledgeable, even showed me something on my iphone that I didn't know! I feel very confident that I understand my car! More

Great experience working with Glenn and Kate I was referred to Glenn by a friend and ended up ordering a 2016 C300. I worked with both Glenn and Kate DeCosta in the internet sales department. K I was referred to Glenn by a friend and ended up ordering a 2016 C300. I worked with both Glenn and Kate DeCosta in the internet sales department. Kate was an excellent guide -- very knowledgeable about the C-Class and was helpful when I went in and ordered the car. Glenn kept me updated with the progress on my order, letting me know when it would be built and when it would likely arrive. I've now taken delivery and the process went smoothly. Glenn honored our negotiated deal from months earlier and neither he nor the F&I manager, Obaid, pulled any shenanigans (I'm used to dealers trying to nickel and dime at delivery time). Glenn spent a lot of time to thoroughly introduce the car to me and answered all my questions. I won't hesitate to go back to Glenn or Kate for another car. More

Don't call Saul.......Call Marvin Ledesma!!!! I purchased my first vehicle 2015 (SL 400) , in March from Marvin Ledesma. At that time I found Marvin Ledesma to be way above and beyond my expectat I purchased my first vehicle 2015 (SL 400) , in March from Marvin Ledesma. At that time I found Marvin Ledesma to be way above and beyond my expectations. I have been a Mercedes buyer since 1974, and never have I found in all those years a more helpful, honest and dependable service representative Marvin always delivers what he promises and more. Last week, I purchased a 2016 E400 Cabriolet for my wife. With Marvin's help and patience my wife made specific requests and built the car. It arrived last week as promised. After taking delivery, there were so many tech items we could not operate the car to its fullest. Two days after we called Marvin to tell him about our situation. We live 35 miles from Fletcher Jones. Marvin made arrangements to meet us at our home to , tutor us, so we had a better understanding of the electronics in our car. WHAT A MAN!!!!! As I said above, "Don't call Saul, call Marvin"!! More

Excellent car-buying experience, Marvin stands out !! I had a great and very much satisfying experience buying my first Mercedes car from this dealer. Especially Marvin was greatly patient and smiling and I had a great and very much satisfying experience buying my first Mercedes car from this dealer. Especially Marvin was greatly patient and smiling and answered all my questions and inquiries. Not only that, he went above and beyond to provide options, and its him who really helped me to go for my excellent pick (C300) when I was struggling to choose. Thanks Marvin, you are wonderful. I also would like to thank Shaun for his great deal of transparency and clear explanation of options on financing. Much appreciated. More

Marvin and Shaun rock! Got a call from Mercedes about renewal of lease 5 months in advance and Marvin made it an awesome experience going through the whole process. He is so Got a call from Mercedes about renewal of lease 5 months in advance and Marvin made it an awesome experience going through the whole process. He is so energetic and cheerful , and very patient , yet smiling !! Shaun was very quick in finalizing the paperwork and help us understanding a lot of stuff More