Fletcher Jones Motorcars of Fremont

Excellent experience Was a pleasure doing business with Marvin. He was the reason we ended up leasing a vehicle. Great customer service and willing to spend the necessar Was a pleasure doing business with Marvin. He was the reason we ended up leasing a vehicle. Great customer service and willing to spend the necessary amount of time to make us feel comfortable with our purchase. I would highly recommend Marvin and Fletcher Jones to our friends in the market to buy a Mercedes. More

Great guy! Friendly and kind. He did his best to make process convenient for us. Hassle free. You can trust him when you want to buy a new car. Price was very good too! He did his best to make process convenient for us. Hassle free. You can trust him when you want to buy a new car. Price was very good too! More

Marvin is AWESOME Buying a new car is super exciting and even more so when you get to deal with people as easy and friendly and helpful as Marvin. I felt like I left th Buying a new car is super exciting and even more so when you get to deal with people as easy and friendly and helpful as Marvin. I felt like I left the dealership with a substantive understanding of my new c-class. Marvin was enthusiastic, helpful, knowledgeable, even showed me something on my iphone that I didn't know! I feel very confident that I understand my car! More

Great experience working with Glenn and Kate I was referred to Glenn by a friend and ended up ordering a 2016 C300. I worked with both Glenn and Kate DeCosta in the internet sales department. K I was referred to Glenn by a friend and ended up ordering a 2016 C300. I worked with both Glenn and Kate DeCosta in the internet sales department. Kate was an excellent guide -- very knowledgeable about the C-Class and was helpful when I went in and ordered the car. Glenn kept me updated with the progress on my order, letting me know when it would be built and when it would likely arrive. I've now taken delivery and the process went smoothly. Glenn honored our negotiated deal from months earlier and neither he nor the F&I manager, Obaid, pulled any shenanigans (I'm used to dealers trying to nickel and dime at delivery time). Glenn spent a lot of time to thoroughly introduce the car to me and answered all my questions. I won't hesitate to go back to Glenn or Kate for another car. More

Don't call Saul.......Call Marvin Ledesma!!!! I purchased my first vehicle 2015 (SL 400) , in March from Marvin Ledesma. At that time I found Marvin Ledesma to be way above and beyond my expectat I purchased my first vehicle 2015 (SL 400) , in March from Marvin Ledesma. At that time I found Marvin Ledesma to be way above and beyond my expectations. I have been a Mercedes buyer since 1974, and never have I found in all those years a more helpful, honest and dependable service representative Marvin always delivers what he promises and more. Last week, I purchased a 2016 E400 Cabriolet for my wife. With Marvin's help and patience my wife made specific requests and built the car. It arrived last week as promised. After taking delivery, there were so many tech items we could not operate the car to its fullest. Two days after we called Marvin to tell him about our situation. We live 35 miles from Fletcher Jones. Marvin made arrangements to meet us at our home to , tutor us, so we had a better understanding of the electronics in our car. WHAT A MAN!!!!! As I said above, "Don't call Saul, call Marvin"!! More

Excellent car-buying experience, Marvin stands out !! I had a great and very much satisfying experience buying my first Mercedes car from this dealer. Especially Marvin was greatly patient and smiling and I had a great and very much satisfying experience buying my first Mercedes car from this dealer. Especially Marvin was greatly patient and smiling and answered all my questions and inquiries. Not only that, he went above and beyond to provide options, and its him who really helped me to go for my excellent pick (C300) when I was struggling to choose. Thanks Marvin, you are wonderful. I also would like to thank Shaun for his great deal of transparency and clear explanation of options on financing. Much appreciated. More

Marvin and Shaun rock! Got a call from Mercedes about renewal of lease 5 months in advance and Marvin made it an awesome experience going through the whole process. He is so Got a call from Mercedes about renewal of lease 5 months in advance and Marvin made it an awesome experience going through the whole process. He is so energetic and cheerful , and very patient , yet smiling !! Shaun was very quick in finalizing the paperwork and help us understanding a lot of stuff More

Excellent Salesman! He did above and beyond service. Wonderful salesman! He delivered my daughter's car for her 18th birthday surprise. He patiently waited for her and showed her features of the car. Wonderful salesman! He delivered my daughter's car for her 18th birthday surprise. He patiently waited for her and showed her features of the car. Assisted us from the beginning up to the end and still extending help my daughter of all her questions. I always recommend Mozie to all. He's the kind of guy who will always be on your side! Thanks Mozie,! More

mozie our salesman was great in helping us to purchase my ca I had problem with my tires and brought it back to the dealership , the workers are very helpful with my problem, the best thing is my sales rep helpe I had problem with my tires and brought it back to the dealership , the workers are very helpful with my problem, the best thing is my sales rep helped me not to get charged in replacing my car tire i saved $375 ...people here are great...i will recommend this place to my family and friends More

Horrible sales This sales was impatient and unwilling to work with customers in closing sales. I understand that sales are often bounded by commission, however his u This sales was impatient and unwilling to work with customers in closing sales. I understand that sales are often bounded by commission, however his unwillingness to hustle and trying to close and lock a deal has turned me away from this dealer. Took my business go bmw and they worked with me, Im now a happy customer there. Going forward I will be telling my friends and co-workers to stay away from mb of Fremont and Hamad. More