Fletcher Jones Motorcars of Fremont
Fremont, CA
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Great caring service Takes care of any problems that I have. Friendly service and willing to answer any question I have. Takes time with me to explain my car to me. Takes care of any problems that I have. Friendly service and willing to answer any question I have. Takes time with me to explain my car to me. More
Excellent buying experience at Fletchers Mike Alkaddomui was a pleasure to work with. I have bought two cars from him and each time the buying process was smooth and easy. Mike Alkaddomui wor Mike Alkaddomui was a pleasure to work with. I have bought two cars from him and each time the buying process was smooth and easy. Mike Alkaddomui works with you, the buyer, to make sure you get the car you want and most importantly, a price that you are comfortable with. I've been extremely happy with the latest car I have purchased from him. From the initial process of finding the right car down to signing the paper to buy the car, the process was smooth and everything was explained clearly to me. More
Wonderful experience at Fletchers It has been outstanding experience getting my perfect car - GLE 350 4matic. Mozie Razawi has been great help. From first phone call to final deal, I r It has been outstanding experience getting my perfect car - GLE 350 4matic. Mozie Razawi has been great help. From first phone call to final deal, I received professional and friendly customer service. He never once pressured me into leasing the car or closing the deal quickly. I was actually not sure to go with GLE 350 because of budget constraints. But finally Mozie helped me to get it within my budget with my choice - Diamond White with panoramic roof and premium 3 package. It's been 1 month and I loved my car. Looking forward for long relationship with Fletcher Jones Fremont. More
Murphy - It Pays To Be Responsive I was researching cars on the internet and determined that the E300 met my needs. I completed a form which was submitted to 4 dealerships. Glenn was t I was researching cars on the internet and determined that the E300 met my needs. I completed a form which was submitted to 4 dealerships. Glenn was the only one who responded with a price based on the information I provided. All the other dealers asked me to call them and provide information I has already given. My wife and I made an appointment with Glenn to see the two cars that meant my request. After seeing the cars I upgraded my options and Fletcher Jones found the car that met my requirements. Unfortunately, when the driver went to pick up the car it had been damaged but, they found another car with more options and honored the price we had arrived at. My wife was so impressed with the service she purchased a C300 convertible the next day. Attentive follow through pays off! More
Marvin Ledesma is truly exceptional!!! I have started shopping for a car about two weeks ago, as many of you might have experienced before that shopping for a car can be extremely dreadful I have started shopping for a car about two weeks ago, as many of you might have experienced before that shopping for a car can be extremely dreadful and at times just downright unpleasant. Before I met Marvin... I've already been to several car dealerships, test drove all types of different cars. I found ABSOLUTELY NOTHING that would made me feel "oh that's it, this is the one". On top of that... Most of the dealerships were just nasty to deal with. Last Monday, right before I was about to go home from work, I had the pleasure to visit Marvin at Fletcher Jones Motorcars of Fremont. Let me just say this.. Not only it was a fantastic eye opener experience, it was also informative as well. Marvin taught me the true meaning of leasing vs. buying, he also tirelessly explained how one can benefit from leasing. What I LOVE about Marvin the most is that not only he never once pressure me into purchasing or leasing a car, he is just absolutely a sweetheart with a friendly but yet professional attitude throughout the entire experience. I actually had my heart set on buying a WHITE CPO SKL250 at first, but I was a little too late and another sales agent had sold the car ten minutes after my second appointment with Marvin. But, what happened after that was just truly amazing.. Mavin actually found me another a silver CPO SLK that has lower mileage with sport package and fully loaded. After missing out on my original choice of a white SLK, I was eager to keep the silver one. Marvin actually helped me doing a deferred down payment, so they could hold the car for me while I sorted out my lemon car settlement fund from Chrysler. A day later... I actually almost changed my mind about the silver SLK, I wasn't thinking straight, xxxx..I was over-thinking and got brain into a frenzy. Lol. I began feeling confused about what color I truly wanted. But, thanks to Marvin, he helped to clear my confusions and he never once got upset with me for changing my mind repeatedly!!! If I was in his position, I'd most likely be frustrated to hold any car for a customer that kept changing her/his mind. Well, after Marvin made me realized that this CPO SLK was truly rare to come by... The rest was a no brainer. I am extremely that I've met Marvin and I honestly can say that I wouldn't want to work with any other sales agent but him!! I can't thank him enough with all the help that he has provided me with!!! More
Outstanding Experience I purchased a SLK 250 over the internet and had it shipped to Honolulu, HI. Glenn Hartzheim was my sales person. From first phone contact to finish I I purchased a SLK 250 over the internet and had it shipped to Honolulu, HI. Glenn Hartzheim was my sales person. From first phone contact to finish I received professional and friendly customer service. Glenn was always prompt to answer my questions and even arranged for shipping. My car arrived as scheduled and in excellent condition - an outstanding experience overall. Thank you Fletcher Jones Fremont. More
Great Service and Best Price I lease my C300 here. I have to admit that this dealer is much friendly and honest comparing to its neighbours. I will highly recommand this to everyo I lease my C300 here. I have to admit that this dealer is much friendly and honest comparing to its neighbours. I will highly recommand this to everyone that intertest in premium cars! More
Just Awesome! My husband and I never felt so comfortable purchasing a car. Marvin made our car buying experience so quick and easy. We were not only looking for a My husband and I never felt so comfortable purchasing a car. Marvin made our car buying experience so quick and easy. We were not only looking for a very specific make and model, but a vey specific color. Fletcher carried the vehicle but was about to ship the vehicle to another dealership in an entirely different city. Fortunately, Marvin was able to stop the shipping off of that vehicle and we were able to purchase our new SUV. Marvin took such good care of us. There were others looking to purchase the exact vehicle we wanted, but Marvin was able to hold on to the vehicle for dear life in order for us. He got through the paper work so quickly and efficiently. We were so happy with our new vehicle. Our car buying experience wouldn't have been so pleasant without Marvin! More
Great experince I and my cousin went for GLC 300 test drive without appointment. Jesse Grewal welcomed us and after test drive and answered all our questions. Afte I and my cousin went for GLC 300 test drive without appointment. Jesse Grewal welcomed us and after test drive and answered all our questions. After a day we planned to book a car due to shortage of stock and high demand. Jesse was on holidays and asked to contact Luis Rodriguez. (I thank him for messages even on vacation.). Luis Rodriguez helped us in explaining all car features / packages. We book a car thats shipped from Germany. (there is car in stock, which i like but that's ordered / blocked by another customer) After a day Luis called me that vehicle in stock is available for purchase. We went next day and did purchase. Finance manager - Ajman Sardar is efficient and helped us with all paperwork. He was cool and explained all details required from insurance to service. Delivery specialist explained all new car features and took pics for us. From test drive to purchase its only one week with awesome experince. More
My best car buying experience Overall experience was pleasant and professional. We inquired about a car we seen on the Internet. Emad Qasem responded quickly. When we came to look Overall experience was pleasant and professional. We inquired about a car we seen on the Internet. Emad Qasem responded quickly. When we came to look at the car, we met with him. He was as courtesy in person as he was on the phone. The Finance person who handled our paperwork was also nice and professional. We do not live near by and really appreciated the car being delivered to our home, some 50 miles away on the same day we purchased it. If in the near future we were to purchase another Mercedes Benz, we would go to FLetcher Jones Motorcars of Fremont. More