Fletcher Jones Motorcars of Fremont

Murphy - It Pays To Be Responsive I was researching cars on the internet and determined that the E300 met my needs. I completed a form which was submitted to 4 dealerships. Glenn was t I was researching cars on the internet and determined that the E300 met my needs. I completed a form which was submitted to 4 dealerships. Glenn was the only one who responded with a price based on the information I provided. All the other dealers asked me to call them and provide information I has already given. My wife and I made an appointment with Glenn to see the two cars that meant my request. After seeing the cars I upgraded my options and Fletcher Jones found the car that met my requirements. Unfortunately, when the driver went to pick up the car it had been damaged but, they found another car with more options and honored the price we had arrived at. My wife was so impressed with the service she purchased a C300 convertible the next day. Attentive follow through pays off! More

Marvin Ledesma is truly exceptional!!! I have started shopping for a car about two weeks ago, as many of you might have experienced before that shopping for a car can be extremely dreadful I have started shopping for a car about two weeks ago, as many of you might have experienced before that shopping for a car can be extremely dreadful and at times just downright unpleasant. Before I met Marvin... I've already been to several car dealerships, test drove all types of different cars. I found ABSOLUTELY NOTHING that would made me feel "oh that's it, this is the one". On top of that... Most of the dealerships were just nasty to deal with. Last Monday, right before I was about to go home from work, I had the pleasure to visit Marvin at Fletcher Jones Motorcars of Fremont. Let me just say this.. Not only it was a fantastic eye opener experience, it was also informative as well. Marvin taught me the true meaning of leasing vs. buying, he also tirelessly explained how one can benefit from leasing. What I LOVE about Marvin the most is that not only he never once pressure me into purchasing or leasing a car, he is just absolutely a sweetheart with a friendly but yet professional attitude throughout the entire experience. I actually had my heart set on buying a WHITE CPO SKL250 at first, but I was a little too late and another sales agent had sold the car ten minutes after my second appointment with Marvin. But, what happened after that was just truly amazing.. Mavin actually found me another a silver CPO SLK that has lower mileage with sport package and fully loaded. After missing out on my original choice of a white SLK, I was eager to keep the silver one. Marvin actually helped me doing a deferred down payment, so they could hold the car for me while I sorted out my lemon car settlement fund from Chrysler. A day later... I actually almost changed my mind about the silver SLK, I wasn't thinking straight, xxxx..I was over-thinking and got brain into a frenzy. Lol. I began feeling confused about what color I truly wanted. But, thanks to Marvin, he helped to clear my confusions and he never once got upset with me for changing my mind repeatedly!!! If I was in his position, I'd most likely be frustrated to hold any car for a customer that kept changing her/his mind. Well, after Marvin made me realized that this CPO SLK was truly rare to come by... The rest was a no brainer. I am extremely that I've met Marvin and I honestly can say that I wouldn't want to work with any other sales agent but him!! I can't thank him enough with all the help that he has provided me with!!! More

Outstanding Experience I purchased a SLK 250 over the internet and had it shipped to Honolulu, HI. Glenn Hartzheim was my sales person. From first phone contact to finish I I purchased a SLK 250 over the internet and had it shipped to Honolulu, HI. Glenn Hartzheim was my sales person. From first phone contact to finish I received professional and friendly customer service. Glenn was always prompt to answer my questions and even arranged for shipping. My car arrived as scheduled and in excellent condition - an outstanding experience overall. Thank you Fletcher Jones Fremont. More

Great Service and Best Price I lease my C300 here. I have to admit that this dealer is much friendly and honest comparing to its neighbours. I will highly recommand this to everyo I lease my C300 here. I have to admit that this dealer is much friendly and honest comparing to its neighbours. I will highly recommand this to everyone that intertest in premium cars! More

Just Awesome! My husband and I never felt so comfortable purchasing a car. Marvin made our car buying experience so quick and easy. We were not only looking for a My husband and I never felt so comfortable purchasing a car. Marvin made our car buying experience so quick and easy. We were not only looking for a very specific make and model, but a vey specific color. Fletcher carried the vehicle but was about to ship the vehicle to another dealership in an entirely different city. Fortunately, Marvin was able to stop the shipping off of that vehicle and we were able to purchase our new SUV. Marvin took such good care of us. There were others looking to purchase the exact vehicle we wanted, but Marvin was able to hold on to the vehicle for dear life in order for us. He got through the paper work so quickly and efficiently. We were so happy with our new vehicle. Our car buying experience wouldn't have been so pleasant without Marvin! More

Great experince I and my cousin went for GLC 300 test drive without appointment. Jesse Grewal welcomed us and after test drive and answered all our questions. Afte I and my cousin went for GLC 300 test drive without appointment. Jesse Grewal welcomed us and after test drive and answered all our questions. After a day we planned to book a car due to shortage of stock and high demand. Jesse was on holidays and asked to contact Luis Rodriguez. (I thank him for messages even on vacation.). Luis Rodriguez helped us in explaining all car features / packages. We book a car thats shipped from Germany. (there is car in stock, which i like but that's ordered / blocked by another customer) After a day Luis called me that vehicle in stock is available for purchase. We went next day and did purchase. Finance manager - Ajman Sardar is efficient and helped us with all paperwork. He was cool and explained all details required from insurance to service. Delivery specialist explained all new car features and took pics for us. From test drive to purchase its only one week with awesome experince. More

My best car buying experience Overall experience was pleasant and professional. We inquired about a car we seen on the Internet. Emad Qasem responded quickly. When we came to look Overall experience was pleasant and professional. We inquired about a car we seen on the Internet. Emad Qasem responded quickly. When we came to look at the car, we met with him. He was as courtesy in person as he was on the phone. The Finance person who handled our paperwork was also nice and professional. We do not live near by and really appreciated the car being delivered to our home, some 50 miles away on the same day we purchased it. If in the near future we were to purchase another Mercedes Benz, we would go to FLetcher Jones Motorcars of Fremont. More

Going "home" for a visit and left with a car! :) Found my long lost "brother", Marvin Ledesma! Frankly, I do not enjoy engaging with sales personnel but the warmth and respect that Marvin presented Found my long lost "brother", Marvin Ledesma! Frankly, I do not enjoy engaging with sales personnel but the warmth and respect that Marvin presented to me would only be available in a family setting. My experience with Marvin was alike chatting with a family member; no pressure and definitely did not feel like a sale transaction. It was a double-tier success story. Not only the purchase process was delightful and swift (great deal); Marvin and his team were brilliant! More importantly, it was the human side of the story. As we tend to judge and self-protect but Marvin's genuine care for my interests had allowed me to see sales personnel with a new refresh view. For that, an enormous THANK YOU to Marvin! PS: Go see Marvin and you will experience the utmost best! More

Unbeatable Experience Marvin is exceptional -- don't waste your time with anyone else. He was quick to provide a competitive quote and was able to match the lowest mark Marvin is exceptional -- don't waste your time with anyone else. He was quick to provide a competitive quote and was able to match the lowest market rate within minutes. If you're looking for a great price with white glove service, see Marvin. As the other reviews attest, he's the cream of the crop. Even a week after picking up our car, he's still in touch to make sure everything is perfect. We appreciate Marvin's tenacity, transparency, and care. More

Long Term Customer For A Reason My past three cars were all acquired at Fletcher Jones of Fremont. I live far away but will not go anywhere else for a car. Why? Because of Marvin Led My past three cars were all acquired at Fletcher Jones of Fremont. I live far away but will not go anywhere else for a car. Why? Because of Marvin Ledesma. Marvin is hands down the best sales guy to work with. He is honest and fair and he genuinely cares for his clients. He also does everything with a smile. Once you become Marvin's customer, you are in it for life. His star treatment continues well after you've closed the deal and driven off in your dream car. Marvin the Magician will work tirelessly to get you the best deal possible, and when I experienced some minor problems with my new car, he was only a phone call away and immediately took care of all my concerns. I have known Marvin for years now, and he never ceases to amaze me with his hard work and dedication to his clients and his high energy and passion for his job. This is someone who loves what he does. You're not only getting a pristine car, you are gaining a friend and a great sales guy who will make your dreams come true. Thank you, Marvin!! More