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Fletcher Jones Motorcars of Fremont

Fremont, CA

4.5
925 Reviews

5760 Cushing Pkwy

Fremont, CA

94538

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Showing 925 reviews

June 14, 2018

Excellent Service This is the second time coming here for my car service. Jose is amazing and super communicative. Thank you for your excellent service and see you nex More

by Teddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Defreitas
Jun 18, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hi Teddy, We appreciate your feedback and are so happy to see that we earned a second visit from you. We look forward to seeing you again. -Mike Bates, General Manager

June 14, 2018

Awesome knowledgeable service advisor He always makes sure my care is safe and well maintained. Always prompt on getting me and my veichle on the road. Thank you Ron More

by Monroy688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
Jun 18, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Monroy, Thank you for sharing some feedback. Our team was so happy to hear that Ron provided you with an excellent service experience. As always, please feel free to reach out to us if we can ever assist you further. -Mike Bates, General Manager

June 14, 2018

Excellent Service. Highly recommended. Mo provided great service and communicated extremely efffectively throughout the entire process. Excellent to work with and the quality of work was a More

by Jinjin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Firoz
Jun 18, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Jinjin, We appreciate your feedback and are so pleased to see that Mo delivered an exceptional service experience during your recent visit. We look forward to seeing you again next time, -Mike Bates, General Manager

June 14, 2018

I have yet to find a better service center. My last 3 cars have been by Benz. In all those years I have had Fletcher Jones Fremont do my services and I have been very happy each and every time. More

by TomD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hamid, Ron Reyes
Jun 18, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Tom, Thank you for sharing your feedback with us. We are so happy to see that our service team continues to deliver an exceptional experience for you. We look forward to working with you for many more years to come. -Mike Bates, General Manager

June 09, 2018

Fabulous experience! I've been a loyal Mercedes customer for 10 years and this experience was above and beyond my expectations. My lease was ending and I'm expecting my t More

by Kelly M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bates , Marvin Ledesma
Jun 11, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Kelly, Thank you for sharing about your recent experience with us. It was a great pleasure to be able to help get you into a new car that's right for your growing family. We wish you many miles of happiness in it! -Mike Bates, General Manager

May 30, 2018

Excellent Service RON REYES my Service Advisor is the absolute best!! Excellent customer service!! Also a big shout out to the members of his crew especially to Kim(he More

by Lela2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
May 31, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hi Alfie, Thank you for sharing some feedback. It is so wonderful to see that Ron and the team provided you with an incredible service experience. We look forward to seeing you again. -Mike Bates, General Manager

May 22, 2018

New E300 This is my second time getting a car with Marvin. He goes above and beyond to get you want you want. I enjoyed his service. Thank you Marvin! More

by Samantha Zamudio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma, Mohammed Firoz
May 24, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you for leaving us some feedback. It is so wonderful to see that your purchasing experience with Marvin has been exceptional. Congratulations on your new Mercedes-Benz E 300. -Mike Bates, General Manager

May 03, 2018

Marvin Rocks!!! I am a caraholic...Bought and sold many cars and I have to say that Marvin's service and communication skills are second to none... Thanks for hooking More

by EZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma
May 03, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you for sharing some feedback with us. It is so wonderful to see that Marvin continues to provide you with the most exceptional service and care. We look forward to many more years to come as well. -Mike Bates, General Manager

March 31, 2018

Excellent, PAYAM P. is very knowledgeable and helpful -☺ Payam Pegah has been our service advisor since we bought our first benz YR2017 and he is an exceptional advisor who ALWAYS provides GREAT customer More

by raj3601
Recommend Dealer
Yes
Employees Worked With
Payam Pegah
Apr 02, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Raj, Thank you for sharing some feedback with us. It is so wonderful to hear that Payam continues to exceed your expectations of a quality service experience. We look forward to your next visit. -Mike Bates, General Manager

March 31, 2018

Great Service, Support, and Follow-up After the Purchase I must admit this was one of the most enjoyable experiences I've ever had while purchasing a car. I had previously visited 5 other dealerships, 1 of More

by Bjdudley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fame Nawabi
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