Fletcher Jones Motorcars of Fremont
Fremont, CA
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Excellent Service This is the second time coming here for my car service. Jose is amazing and super communicative. Thank you for your excellent service and see you nex This is the second time coming here for my car service. Jose is amazing and super communicative. Thank you for your excellent service and see you next year. More
Awesome knowledgeable service advisor He always makes sure my care is safe and well maintained. Always prompt on getting me and my veichle on the road. Thank you Ron He always makes sure my care is safe and well maintained. Always prompt on getting me and my veichle on the road. Thank you Ron More
Excellent Service. Highly recommended. Mo provided great service and communicated extremely efffectively throughout the entire process. Excellent to work with and the quality of work was a Mo provided great service and communicated extremely efffectively throughout the entire process. Excellent to work with and the quality of work was above my expectations. Thanks Mo. More
I have yet to find a better service center. My last 3 cars have been by Benz. In all those years I have had Fletcher Jones Fremont do my services and I have been very happy each and every time. My last 3 cars have been by Benz. In all those years I have had Fletcher Jones Fremont do my services and I have been very happy each and every time. There was 1 tine I had to get a service done at another dealer in San Jose and I was very dissatisfied. I really saw a difference in customer service. I will always use Fletcher Jones Fremont. More
Fabulous experience! I've been a loyal Mercedes customer for 10 years and this experience was above and beyond my expectations. My lease was ending and I'm expecting my t I've been a loyal Mercedes customer for 10 years and this experience was above and beyond my expectations. My lease was ending and I'm expecting my third son, so I needed a larger vehicle. My experience started with Mike the GM. He listened to my exact needs and came back with a vehicle that is perfect for my growing family all on a day that he was heading out of town on vacation. I was unable to come into the dealership that day and he set everything up for me with Marvin. My fabulous experience continued when I came in to get my new vehicle with Marvin. He streamlined the rest of the buying process and confirmed that all my needs were met. I would highly recommend purchasing your next Mercedes at Fletcher with Marvin. More
Excellent Service RON REYES my Service Advisor is the absolute best!! Excellent customer service!! Also a big shout out to the members of his crew especially to Kim(he RON REYES my Service Advisor is the absolute best!! Excellent customer service!! Also a big shout out to the members of his crew especially to Kim(helped me to schedule for a loaner) and Don(driver). Very Highly recommended!! ——Alfie D More
New E300 This is my second time getting a car with Marvin. He goes above and beyond to get you want you want. I enjoyed his service. Thank you Marvin! This is my second time getting a car with Marvin. He goes above and beyond to get you want you want. I enjoyed his service. Thank you Marvin! More
Marvin Rocks!!! I am a caraholic...Bought and sold many cars and I have to say that Marvin's service and communication skills are second to none... Thanks for hooking I am a caraholic...Bought and sold many cars and I have to say that Marvin's service and communication skills are second to none... Thanks for hooking me up Marvin.. You're my guy for years to come. E More
Excellent, PAYAM P. is very knowledgeable and helpful -☺ Payam Pegah has been our service advisor since we bought our first benz YR2017 and he is an exceptional advisor who ALWAYS provides GREAT customer Payam Pegah has been our service advisor since we bought our first benz YR2017 and he is an exceptional advisor who ALWAYS provides GREAT customer service. He is very polite, knowledgeable, and kept me updated with the status through the service process. He explained everything to me in detail and assisted me throughout loaner process. Thank YOU -5* More
Great Service, Support, and Follow-up After the Purchase I must admit this was one of the most enjoyable experiences I've ever had while purchasing a car. I had previously visited 5 other dealerships, 1 of I must admit this was one of the most enjoyable experiences I've ever had while purchasing a car. I had previously visited 5 other dealerships, 1 of which was AutoNation Mercedes Benz of Stevens Creek, and I must admit the folks at Fremont were much more knowledgeable and actually understood customer service. Fame Nawabi was very helpful and willing to work with me to figure out exactly what I wanted. All-in-all, I would highly recommend buying a Mercedes from Fletcher Jones, as I will be for my future purchases. More