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Fletcher Jones Motorcars of Fremont

Fremont, CA

4.5
925 Reviews

5760 Cushing Pkwy

Fremont, CA

94538

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Showing 925 reviews

September 20, 2018

Service Experience Ron Reyes is truly exceptional. He is the CUSTOMER SERVICE! He will go an extra mile just to make your experience with Fletcher Jones’ the BEST! More

by MBGLE2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
Sep 28, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you so much for your fantastic feedback, it is great to see that your experience with us was worth your 5-star review! We are glad to see that Ron was able to exceed your expectations. As always we wish you many miles of enjoyment! Mike Bates General Manager

September 06, 2018

Exceptional job Mr. Moe Firoz is very good. He is very professional and knowledgeable. He service is outstanding. I will recommend him to others. Great job Mr. Firoz. More

by sansandhu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Firoz
Sep 06, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you for sharing some feedback. It is such a pleasure to hear that Moe provided you with a most exceptional service experience. As always, please feel free to reach out to us if we can ever assist you further. -Mike Bates, General Manager

August 20, 2018

Marvin made my first time lease experience seamless! When trying to decide whether to purchase again or lease Marvin was able to provide me with plenty of info on why leasing was a better option for me! More

by nicolle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma, Joe Defreitas, Ron Reyes
Aug 27, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Nicolle, Thank you for sharing some feedback for us. It is such a great pleasure to see that Marvin was instrumental in your search for the best options. Congratulations on your new Mercedes-Benz! -Mike Bates, General Manager

August 15, 2018

Service The best place to shop a car and to have car maintenance Ron Reyes is very helpful , nice during my visit last Friday , my car due for maintenance More

by Mila.Heramia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Reyes, Mohammed Firoz
Aug 15, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Mila, We truly appreciate you taking some time to leave us some feedback and are so pleased to see that Ron continues to deliver an exceptional service experience. As always, please feel free to reach out to us if we can ever assist you further. -Mike Bates, General Manager

August 15, 2018

Excellent service I want to thank the entire team of flecher Jones Fremont and more importantly to Ron Reyes. He took the initiative to see my vehicle sooner since m More

by Slupy79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
Aug 27, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello, We truly appreciate your feedback and are so pleased to see that Ron delivered a most exceptional service experience. As always, please feel free to reach out to us if we can ever assist you further. -Mike Bates, General Manager

August 14, 2018

Excellant , on time, and most importantly knowledgeable The people make the dealership...PP is one of the best. He takes the time to get to know you , your auto, recommended several things to save me money More

by jiml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Payam Pegah
Aug 15, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you for sharing some feedback. It is an absolute pleasure to see that Payam continues to provide both you and your vehicle with exceptional service and care. We look forward to your next visit with us. -Mike Bates, General Manager

July 01, 2018

What you expect from a MBZ dealer These guys are amazing and don't play the games other dealers play (like marking above MSRP or bait and switch). In my case, I flew up to Fremont fro More

by Scott Beal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Karimi, AJ Sardar (finance)
Jul 02, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Scott, Thank you for choosing Fletcher Jones Motorcars of Fremont. We are delighted to hear about your stellar visit where our team went above and beyond to ensure you were happy. Congratulations! -Mike Bates, General Manager

June 28, 2018

overview Every time I have service, I feel everyone is working to ensure my car is a safe and enjoyable experience. The waiting room is very great. More

by Ray1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Defreitas
Jul 02, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Ray1111, Thank you for your loyalty towards Fletcher Jones Motorcars of Fremont. We greatly appreciate your feedback. Our team is pleased to hear you and your vehicle have been treated with the utmost care during your visits with us. As always, please let us know should you need further assistance. -Mike Bates, General Manager

June 15, 2018

Excellent Your rep Payam Pegah is always the best service representative. He is an asset to your company. Very polite and courteous in every way. He is alway More

by Alinea, Maria L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hamid, Payam Pegah
Jun 18, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Alinea, Thank you for sharing some feedback. It is so wonderful to see that your experience working with Payam has been an incredible one. As always, please feel free to reach out to us if we can ever assist you further. -Mike Bates, General Manager

June 15, 2018

Excellent and highly recommended My service provider Mr. Payam highly recommended always provide excellent service , very kind and all the staff in this service center are all really More

by Sachi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Payam Pegah
Jun 18, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Sachi, We appreciate your valuable feedback and are very pleased to see that Payam continues to deliver an incredible service experience with every visit. We look forward to seeing you again. -Mike Bates, General Manager

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