Fletcher Jones Motorcars of Fremont

Ron as my service advisor. My assigned advisor was not in on Saturday morning. Ron took over my appointment for a scheduled A1 maintenance. I had him taking a second look on ano My assigned advisor was not in on Saturday morning. Ron took over my appointment for a scheduled A1 maintenance. I had him taking a second look on another warning message and he informed me later that it would take longer to have a complete diagnostic. The wire harness was out of stock and he arranged a loaner car for me. He kept me informed during the whole process. Thank you. More

Incredible Experience I got my first car through Marvin Ledesma, and I can’t praise him highly enough, I feel I was so lucky to have found him. He is a very knowledgeable, I got my first car through Marvin Ledesma, and I can’t praise him highly enough, I feel I was so lucky to have found him. He is a very knowledgeable, trustworthy, experienced car sales manager at Fletcher Jones Motorcars, he gave me thorough advice, helped me find the right car, and guided me at every step to get my dream car, the whole experience of his professional, dedicated and superior customer service was so incredible, and actually he deserves 6 stars. More

Excellent service Was looking for the car I wanted from their website. Marvin and Matin reached out as I requested. We set up a test drive and I got the car. I am very Was looking for the car I wanted from their website. Marvin and Matin reached out as I requested. We set up a test drive and I got the car. I am very satisfied with my purchase. Thanks Marvin and his team for this smooth transaction. Great people, great service. Definitely recommend Marvin to my friends and family. More

Didn’t expect my buying experience this smooth Walked in to test drive the car and drove it back in 2 hours. Marvin is a very nice guy. No need of hard bargaining. Marvin helped a lot. Very happy w Walked in to test drive the car and drove it back in 2 hours. Marvin is a very nice guy. No need of hard bargaining. Marvin helped a lot. Very happy with my purchase. More

need to be clean and completed delivery the car is not clean enough before handing over and the second key was missing by dealer. only one key, No back up. finally, Marvin arranged to de the car is not clean enough before handing over and the second key was missing by dealer. only one key, No back up. finally, Marvin arranged to delivery in one day. Wonderful service. I am happy with him and give back 5 stars. thanks More

Amazing car I really love the car and the awesome sales department guys. No pressure at all from The saleman they let the car sell them self. Great team at Flet I really love the car and the awesome sales department guys. No pressure at all from The saleman they let the car sell them self. Great team at Fletcher Jones MB More

Experience Most easiest and quickest car shopping experience ever. Thanks Hamed and Fletchers Jones team for finding the perfect car that I've been looking for! Most easiest and quickest car shopping experience ever. Thanks Hamed and Fletchers Jones team for finding the perfect car that I've been looking for! More

Ron is the absolute best Ron has always taken care of our families autos. We've been going to Mercedes for several years and Ron has been there to take care of everything. A Ron has always taken care of our families autos. We've been going to Mercedes for several years and Ron has been there to take care of everything. Absolutely amazing person. My wife and I truly appreciate everything he has done to make our services a pleasant experience. Would highly recommend him. More

Moe is exceptional I have been working with Moe since is started bringing my car to Fletcher Jones. Every single interaction has been Exceptional, raising the bar at eve I have been working with Moe since is started bringing my car to Fletcher Jones. Every single interaction has been Exceptional, raising the bar at every point. He is a good communicator, and always makes me feel at ease with constant updates on where they are with the car. Always provides helpful advice when there are a lot of issues that need fixing vs the budget, making sure I prioritize as appropriate. I can’t think of anywhere else I would rather have chosen that Fletcher Jones because of the exceptional work they do, and having an exceptional adviser like Moe. More

New Mercedes E300 purchase in less than 2 hours !! My salesman, Austin Carter,was courteous, friendly, and very helpful- no pushing. Although he's been at the dealership only a few months he was very k My salesman, Austin Carter,was courteous, friendly, and very helpful- no pushing. Although he's been at the dealership only a few months he was very knowledgeable and truly understands what "CUSTOMER SERVICE" truly means. Overall minimal stress of what is a usually stressful endeavor. he didn't b.s., he was informative, and he answered all of MY questions patiently and thoroughly. Austin - Thanks so much for working with us and getting us into our new E300, and at a price that was in my offering. I will definitely recommend folks in my network to connect with you if they are considering purchasing new Mercedes. More