Back

Fletcher Jones Motorcars of Fremont

Fremont, CA

4.6
922 Reviews

5760 Cushing Pkwy

Fremont, CA

94538

Directions

By Type

Showing 922 reviews

November 09, 2018

Didn’t expect my buying experience this smooth Walked in to test drive the car and drove it back in 2 hours. Marvin is a very nice guy. No need of hard bargaining. Marvin helped a lot. Very happy w More

by Chee
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma
Nov 09, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello , We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Marvin. Your recommendations are truly a gift. Congratulations on your purchase! Best, Mike Bates General Manager

November 07, 2018

need to be clean and completed delivery the car is not clean enough before handing over and the second key was missing by dealer. only one key, No back up. finally, Marvin arranged to de More

by Anh Phan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma
Nov 15, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hi Anh, I am happy to know Marvin has been in contact with you and resolved your concerns and was able to get the second key to you. Congratulations on your new vehicle, we are thrilled to having you as part of our Fletcher Jones Family and forward to working with you for many years to come. If I can ever be of assistance, please feel free to contact me directly at 949-718-6532. Happy Motoring, Kimberlee Camargo Fletcher Jones Management West

September 30, 2018

Amazing car I really love the car and the awesome sales department guys. No pressure at all from The saleman they let the car sell them self. Great team at Flet More

by PTMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlotte Riles, Hamed Eshpari
Oct 31, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle. Your recommendations are truly a gift. Congratulations on your purchase! Best, Cyrus Palizban First Impressions Manager

September 30, 2018

Experience Most easiest and quickest car shopping experience ever. Thanks Hamed and Fletchers Jones team for finding the perfect car that I've been looking for! More

by Lewis9394
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamed Eshpari
Oct 31, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Hamed!Your recommendations are truly a gift. Congratulations on your purchase! Best, Cyrus Palizban First Impressions Manager

September 26, 2018

Moe is exceptional I have been working with Moe since is started bringing my car to Fletcher Jones. Every single interaction has been Exceptional, raising the bar at eve More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Firoz
Oct 24, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Steve, I want to take the time to thank you for your great feedback about our store and working with Moe. We appreciate your kind words and look forward to working with you in the future and taking care of your car servicing needs. Sincerely, Tamara LeForbes Fletcher Jones Management

September 26, 2018

Ron is the absolute best Ron has always taken care of our families autos. We've been going to Mercedes for several years and Ron has been there to take care of everything. A More

by HoganFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
Sep 28, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you so much for your loyalty toward Fletcher Jones Motorcars of Fremont and for taking the time to share your valuable feedback. It is great to hear that Ron continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Mike Bates General Manager

September 24, 2018

New Mercedes E300 purchase in less than 2 hours !! My salesman, Austin Carter,was courteous, friendly, and very helpful- no pushing. Although he's been at the dealership only a few months he was very k More

by ptrushar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amin Siddiq, Veda Hasanzada
Sep 28, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you for taking the time to leave us such amazing feedback, your recommendations are truly a gift. It is a pleasure to hear that Austin was able to show you the Fletcher Jones difference by treating you with the upmost care and service! Congratulations on your new E300. As always, we wish you many, many miles of enjoyment! Mike Bates General Manager

September 20, 2018

Service Experience Ron Reyes is truly exceptional. He is the CUSTOMER SERVICE! He will go an extra mile just to make your experience with Fletcher Jones’ the BEST! More

by MBGLE2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
Sep 28, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you so much for your fantastic feedback, it is great to see that your experience with us was worth your 5-star review! We are glad to see that Ron was able to exceed your expectations. As always we wish you many miles of enjoyment! Mike Bates General Manager

September 06, 2018

Exceptional job Mr. Moe Firoz is very good. He is very professional and knowledgeable. He service is outstanding. I will recommend him to others. Great job Mr. Firoz. More

by sansandhu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Firoz
Sep 06, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you for sharing some feedback. It is such a pleasure to hear that Moe provided you with a most exceptional service experience. As always, please feel free to reach out to us if we can ever assist you further. -Mike Bates, General Manager

August 20, 2018

Marvin made my first time lease experience seamless! When trying to decide whether to purchase again or lease Marvin was able to provide me with plenty of info on why leasing was a better option for me! More

by nicolle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma, Joe Defreitas, Ron Reyes
Aug 27, 2018 -

Fletcher Jones Motorcars of Fremont responded

Hello Nicolle, Thank you for sharing some feedback for us. It is such a great pleasure to see that Marvin was instrumental in your search for the best options. Congratulations on your new Mercedes-Benz! -Mike Bates, General Manager

...
40
...