Fletcher Jones Motorcars of Fremont
Fremont, CA
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Knowledgeable help I have been to other Mercedes-Benz dealerships and they did not know their cars. This guy answered every question I could think of. He did not try t I have been to other Mercedes-Benz dealerships and they did not know their cars. This guy answered every question I could think of. He did not try to upsell me and just help me get the car that I wanted. More
Wow!!!!! Marvin Ledesma Great Job Best person to talked too when buying a Mercedes Benz, give you details and better understanding and great deal!!! Good customer service with 110% sat Best person to talked too when buying a Mercedes Benz, give you details and better understanding and great deal!!! Good customer service with 110% satisfactory!!!! I will recommend Marvin to all my friends look for him in buying a Mercedes Benz. More
Buyer Marvin is very attentive to my questions and concern. I felt at ease and no pressure when I was with him. He answered all my questions Marvin is very attentive to my questions and concern. I felt at ease and no pressure when I was with him. He answered all my questions More
Lost Title To car I would not recommend Fletcher Jones Motorcars. LOST TITLE to the used car that I purchased. . Mike Bates, Jason Li and Amin. Little help in proce I would not recommend Fletcher Jones Motorcars. LOST TITLE to the used car that I purchased. . Mike Bates, Jason Li and Amin. Little help in processing paperwork to help in registering car. Not capable of selling cars outside of California. Live out of state and they don't have expertise to help in registering car. Would only buy a car from dealership if live in the state of California. More
Best service experience I truly want to thank you from the bottom of my heart to Ron Reyes I had an absolute amazing experience with him every single time I have taken my v I truly want to thank you from the bottom of my heart to Ron Reyes I had an absolute amazing experience with him every single time I have taken my vehicle they’re also with another advisor Payam peikazi these two advisers Are absolutely amazing worth the experience of going and taking your vehicle and they both take care of the customer right when you reach there until their customers vehicles ready for pick up I absolutely love this dealership I believe Fremont Mercedes is the top Mercedes dealership in California I have every time I came in there and left me with an amazing experience I want to thank Mercedes for having such service advisors More
Well organized and prepared It was a delight to deal with the team at Fletcher Joens. Joey the sales person was great to work with, Obaid in finance department a true professiona It was a delight to deal with the team at Fletcher Joens. Joey the sales person was great to work with, Obaid in finance department a true professional. Special thanks to Ray Wahab, general sales manager, for his care and accommodations. More
Very knowledgable and helpful Fame was really patient and very helpful to me. He answered all my questionz and stayed later than the office hours to help me. A++ I am very grateful Fame was really patient and very helpful to me. He answered all my questionz and stayed later than the office hours to help me. A++ I am very grateful for his help More
Ron as my service advisor. My assigned advisor was not in on Saturday morning. Ron took over my appointment for a scheduled A1 maintenance. I had him taking a second look on ano My assigned advisor was not in on Saturday morning. Ron took over my appointment for a scheduled A1 maintenance. I had him taking a second look on another warning message and he informed me later that it would take longer to have a complete diagnostic. The wire harness was out of stock and he arranged a loaner car for me. He kept me informed during the whole process. Thank you. More
Incredible Experience I got my first car through Marvin Ledesma, and I can’t praise him highly enough, I feel I was so lucky to have found him. He is a very knowledgeable, I got my first car through Marvin Ledesma, and I can’t praise him highly enough, I feel I was so lucky to have found him. He is a very knowledgeable, trustworthy, experienced car sales manager at Fletcher Jones Motorcars, he gave me thorough advice, helped me find the right car, and guided me at every step to get my dream car, the whole experience of his professional, dedicated and superior customer service was so incredible, and actually he deserves 6 stars. More
Excellent service Was looking for the car I wanted from their website. Marvin and Matin reached out as I requested. We set up a test drive and I got the car. I am very Was looking for the car I wanted from their website. Marvin and Matin reached out as I requested. We set up a test drive and I got the car. I am very satisfied with my purchase. Thanks Marvin and his team for this smooth transaction. Great people, great service. Definitely recommend Marvin to my friends and family. More