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Fletcher Jones Motorcars of Fremont

Fremont, CA

4.5
925 Reviews

5760 Cushing Pkwy

Fremont, CA

94538

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Showing 925 reviews

May 07, 2019

Intended to return leased Merc, ended up getting a new one! We'd gone to Fletcher Jones with the intent of returning our leased GL, Marvin ended up charming us with the newer version of 450, giving us options t More

by vinsri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma
May 07, 2019 -

Fletcher Jones Motorcars of Fremont responded

Hello, Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up this review and feedback to see what we may do to exceed your expectations. Please call me at 949-718-6532. Kind Regards, Fletcher Jones Motorcars of Fremont Management

May 06, 2019

Marvin was friendly, knowledgeable and professional. Marvin was friendly, professional, knowledgeable, skillful and funny! Thanks Marvin! Will definitely refer all our friends and family to you! Awesomel More

by Jillyh123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma
May 07, 2019 -

Fletcher Jones Motorcars of Fremont responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Marvin. Your recommendations are truly a gift. Congratulations on your purchase! Best, Mike Bates General Manager

May 04, 2019

Toto is my Long time consultant and very helpful! He is awesome! Always did great job to help me with right decision! Thanks for his hard job done for me and really appreciated! He also helped a lot o More

by Grave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tito Talampas
May 06, 2019 -

Fletcher Jones Motorcars of Fremont responded

Hello Grave, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Tito. Your recommendations are truly a gift. Congratulations on your purchase! Best, Mike Bates General Manager

May 03, 2019

Mercedes Fremont Patient, honest and passionate. I highly recommend this dealership and I will very likely consider for me next car. And Marvin is a great manager! More

by tianlyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma
May 06, 2019 -

Fletcher Jones Motorcars of Fremont responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Marvin. Your recommendations are truly a gift. Congratulations on your purchase! Best, Mike Bates General Manager

April 30, 2019

Ron Reyes goes above and beyond It's always difficult to trust a service adviser, especially when it comes to your high end automobile. Thankfully, Ron Reyes is as honest as he is re More

by clarefromcali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Reyes
May 02, 2019 -

Fletcher Jones Motorcars of Fremont responded

Hello, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Kind Regards, Mike Bates General Manager

April 28, 2019

Great sales manager We got the pleasure to be helped by Oscar shopping around for a Mercedes, eventhough we didn’t get one as we still have a lease hanging with another d More

by Lucyhnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Blanco
Apr 29, 2019 -

Fletcher Jones Motorcars of Fremont responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Oscar. Your recommendations are truly a gift. Congratulations on your purchase! Best, Mike Bates General Manager

April 26, 2019

Mercedes E300 Marvin was really helpful during the process of the purchase of my wife's E300. He made it easy and low stress to complete the purchase. Marvin wal More

by ez49erfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma
Apr 27, 2019 -

Fletcher Jones Motorcars of Fremont responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Marvin. Your recommendations are truly a gift. Congratulations on your purchase! Best, Mike Bates General Manager

April 26, 2019

Great service and good dealership. The dealership offered great service and did everything to help me get the car. Dealership also helped me return my rental car so that I could drive h More

by Rohit Damkondwar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Blanco
Apr 27, 2019 -

Fletcher Jones Motorcars of Fremont responded

Hello Rohit, Thank you for choosing Fletcher Jones Motorcars of Fremont. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future. Best, Mike Bates General Manager

April 23, 2019

Positive buying experience It was a quick and easy buying process. Was able to get the deal and the car I wanted. Marvin was really helpful throughout the whole process. More

by Fuseiko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Ledesma
Apr 23, 2019 -

Fletcher Jones Motorcars of Fremont responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Marvin. Your recommendations are truly a gift. Congratulations on your purchase! Best, Mike Bates General Manager

April 22, 2019

Amazing first time! It was my first time buying a car! The employees here are very nice and helpful. Mojeeb, in particular was very helpful and walked me step by step thr More

by Sandra.mejiaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mojeeb Nuno
Apr 22, 2019 -

Fletcher Jones Motorcars of Fremont responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Mojeeb. Your recommendations are truly a gift. Congratulations on your purchase! Best, Mike Bates General Manager

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