Fletcher Jones Motorcars of Fremont

Overall great experience, no pushy salesmen for me! We had just visited the Lexus dealer down the street and had a terrible experience with a super pushy and almost aggressive salesman. We were about to We had just visited the Lexus dealer down the street and had a terrible experience with a super pushy and almost aggressive salesman. We were about to head home but I decided to check out the GLA style. When we showed up, there were no salesmen on the lot so we looked around and found a cool GLA 250 that caught my attention. Shortly after, Mo Nuno came out to ask how we were doing. We spun up a nice conversation and he allowed the conversation to grow organically which was completely opposite of the Lexus salesman. We took the GLA for a test drive and I fell in love. Still not completely convinced I needed to buy the car, Mo asked if I wanted to look at some numbers, having nothing to lose we went inside. The conversation continued to grow organically which allowed for a great experience on my end and a sale on their end. More

The best experience I’ve had by far This was the best experience I’ve had with any dealership. Not only were they welcoming but also friendly and helpful with the process. In the future This was the best experience I’ve had with any dealership. Not only were they welcoming but also friendly and helpful with the process. In the future I would definitely recommend my family and friends to this place as it was easy, fast and friendly. More

Excellent car buying experience It was great experience, very welcoming and well educated personals... Tito helped us navigate through different options and tried his best to make us It was great experience, very welcoming and well educated personals... Tito helped us navigate through different options and tried his best to make us happy and he did!!! I would highly recommended Tito to other who want to checkout Mercedes options. He helped us to get good deal, through the process he was respectful and very helpful... Finance department was very quick and got us through the process easily... Highly recommend!!! More

Best car purchase experience ever! This was the best car purchase ever. As soon s we arrived we were greeted by Mojeeb Nuno, our internet sales manager and were treated with the utmost This was the best car purchase ever. As soon s we arrived we were greeted by Mojeeb Nuno, our internet sales manager and were treated with the utmost respect and hospitality. Mo allowed us to have a great experience and made the whole purchase worry free and simple. I highly recommend Mojeeb and Fletcher Jones Motorcars for your next vehicle purchase. More

Superb Customer Service!! Marvin went above and beyond in getting our new 2020 GLE.! He’ told us that it may be a little challenging to get the car that we wanted but he ende Marvin went above and beyond in getting our new 2020 GLE.! He’ told us that it may be a little challenging to get the car that we wanted but he ended up getting us the best Mercedes car we had. We were beyond excited when we saw the car, so a million thanks to you Marvin! You are the best! More

Exceptional sales experience Marvin Ledesma provided exceptional sales service when we shopped for a 2020 GLE 450 at Fletcher Jones Mercedes/ Fremont. Marvin initially let us exp Marvin Ledesma provided exceptional sales service when we shopped for a 2020 GLE 450 at Fletcher Jones Mercedes/ Fremont. Marvin initially let us explore and drive both 2020 GLE 350 and 450 models, so we could have a good comparison. Next, he went through options and colors choices and spent time with my wife and I, we narrowed down our preferences. Marvin then scoured the internet for the vehicle that best fit our preferences. He found a beautiful 2020 GLE 450 with all the tech and appearance packages that we wanted and had it delivered to the dealership. He then made sure we downloaded the Mercedes Me connect app on our iPhones and taught us how to use the app and proceeded to instruct us on all the features and controls-both from the mobile phone and from within the vehicle. He was also patient and understanding with our needs and provided over the top service, as we had left some items in our lease turn in 2017 GLE 350, and Marvin made sure the items were delivered directly to my office the next day. Marvin even sent a driver to my home the next day to retrieve the extra 2017 GLE 350 key that I had found later, so I would not have to drive back to the dealership. This is over the top service that is rarely seen, let alone in the car sales business. I definitely will be returning to Marvin for my next Mercedes Benz in the future. More

Excellent staff works @ this dealership! This is my second time @ this dealership and I always experience an excellent service. From the time I walk @ the door until the time I drove my car, This is my second time @ this dealership and I always experience an excellent service. From the time I walk @ the door until the time I drove my car, it’s been a very satisfying experience. I will definitely recommend Tito and Marvin. They are the perfect combination a dealership can have! More

Very friendly and extremely talented , had a good experienc! Mo is extremely helpful he got us our dream car that GLE Mercedes 350 2020. He is has good knowledge about cars and has tremendous experience in autom Mo is extremely helpful he got us our dream car that GLE Mercedes 350 2020. He is has good knowledge about cars and has tremendous experience in automobile industry.He shared a lot of useful tips when buying a car which were helpful for us. Highly recommended for people who are are in market to get their dream car. More

Great！ Very good experience. Excellent customer service and high quality of work. I am very appreciate to everyone who help us. We found the right car. Very good experience. Excellent customer service and high quality of work. I am very appreciate to everyone who help us. We found the right car. More

Excellent service! The best salesman! We bought 3 cars from Tito. We referred him to our friends and relatives. Tito gave them great deals. He is the best! The best salesman! We bought 3 cars from Tito. We referred him to our friends and relatives. Tito gave them great deals. He is the best! More