Fletcher Jones Motorcars of Fremont

Great Experience buying a previously owned passenger van! My wife and I had been searching for a family van for our expanding family for months when we saw a previously owned Mercedes Metris passenger van lis My wife and I had been searching for a family van for our expanding family for months when we saw a previously owned Mercedes Metris passenger van listed at Fletcher Jones Motor Cars of Fremont. We were hesitant about buying through a dealer and had mixed experiences at other dealers for different cars across town. After a few minutes at Fletcher Jones, we were completely at ease. Mojeeb showed us the Metris and we felt 100% taken care of and not at all rushed or pushed in test driving the car (we are pretty methodical in trying new cars and some other dealerships had been less than patient). Mojeeb went with us on a long test drive and made sure to show us how all of the features of the van worked. He worked very hard to make sure that any questions we had were answered and went above and beyond in making sure we got all of our concerns cleared up. When we decided to sleep on the decision, there was no pushiness or attempt to hurry our decision. The next day we returned and purchased the car. The finance office was also patient and allowed us to exhaust all of our questions before we had to sign anything. Overall we had a great experience and would totally recommend Fletcher Jones which is saying a lot since we were pretty set against buying a used car through a dealer at the beginning of our search. More

Best experience in purchasing a vehicle, without any hassle. Greatest staff. Very knowledgeable. Very helpful. Done their best for the customer to be happy in anyway possible. My family was very pleased in buyin Greatest staff. Very knowledgeable. Very helpful. Done their best for the customer to be happy in anyway possible. My family was very pleased in buying a car experience at this dealership. Recommended in a heart beat. Mojeeb walk me through every step of the way to have the car settings set up to my satisfaction as well as use the extreme best of any options available in the car. Matin was the fastest person to call me right after submitting my online inquiry, not only that making the best deal making possible without any back and forth. Then the finance personnel Obaid , made the final process very pleasant and gave us any benefit possible with the interest rate as well as the continued services of this vehicle. We will definitely be repeat customers of this dealership. Much appreciated. Thank you kindly. More

outstanding customer service Jason did an outstanding job during my leasing experience. His professionalism and excellent customer service skills helped me to understand what opt Jason did an outstanding job during my leasing experience. His professionalism and excellent customer service skills helped me to understand what options were available to me with my existing lease. Also, wanted to say thanks to Obaid Nabizadah (MB Finance Manager) for the quick turnaround time in completing the paperwork process. More

Willingness to work with customers, 5* to Mojeeb As a returning customer of Fletcher Jones of Fremont, I referred a friend of mine to check few cars at them. Mojeeb made it super smooth by going over As a returning customer of Fletcher Jones of Fremont, I referred a friend of mine to check few cars at them. Mojeeb made it super smooth by going over minute details of selected vehicles there and various financial options. Not only he took his time but also showed great willingness to work with us. Great customer experience with Fletcher Jones of Fremont so far. 5* to Mojeeb! More

Timing Service advisor comes in short time, and the job is completed in the time estimated, with friendly explain the cost with options for some savings, alt Service advisor comes in short time, and the job is completed in the time estimated, with friendly explain the cost with options for some savings, although not satisfactory with its cost. Service completed in the time estimated. More

Excellent customer service Payem is one of the best advisors I've ever worked with. He understands your needs and always delivers the best experience for all his customers. Payem is one of the best advisors I've ever worked with. He understands your needs and always delivers the best experience for all his customers. More

Tito is awesome! I was referred by my sister to Tito. He was very responsive genuine patient and sincere! Made it a super smooth process and walked away very happy ! G I was referred by my sister to Tito. He was very responsive genuine patient and sincere! Made it a super smooth process and walked away very happy ! Great service and love my car! Thank you Fletcher Jones and special thank you to Tito!! Tiffany More

Very Good Service We have gone to Fletcher Jones in Fremont to purchase our Mercedes Benz. This is the 3rd car we bought feom them and we always leave satisfied with th We have gone to Fletcher Jones in Fremont to purchase our Mercedes Benz. This is the 3rd car we bought feom them and we always leave satisfied with the great service we get from Marvin Ledesma. Marvin always took care of us and helped us with our needs. We highly recommend getting your next mercedes benz from Fletcher Jones in Fremont and Marvin Ledesma as the Sales Rep. We Highly recommend Fletcher in Fremont and Marvin Ledesma as the best sales rep. More

Excellent service, professional, cordial, & efficient I called to bring in my car for a 20,000 mile service on a short notice. My service advisor was Payam. I received an outstanding service expeditiousl I called to bring in my car for a 20,000 mile service on a short notice. My service advisor was Payam. I received an outstanding service expeditiously. Fletcher-Jones MB I Fremont is outstanding. More

Extremely easy Paolo was the best car salesperson I have ever worked with, no pressure but solid follow through. I am extremely satisfied with the purchase I made an Paolo was the best car salesperson I have ever worked with, no pressure but solid follow through. I am extremely satisfied with the purchase I made and Paolo made it extremely simple, he even had my new car delivered! Thank you More