Fletcher Jones Motorcars of Fremont

Great team and good experience We visited fletcher jones and got best customer experience. All the details were well explained. Entire team really helped us to get the right car. Es We visited fletcher jones and got best customer experience. All the details were well explained. Entire team really helped us to get the right car. Especially Ahmad and Tito are great to work with. Highly recommend!! More

Exceptional experience with Marvin Ledesma at Fletcher Jones This was our first experience with the Mercedes brand and we were fortunate enough to have Marvin Ledesma as our sales representative. We wanted a spe This was our first experience with the Mercedes brand and we were fortunate enough to have Marvin Ledesma as our sales representative. We wanted a specifically build MB that he helped us order. He was very knowledgeable and communicated with us throughout the entire process. Marvin gave us best in class service with a remarkable price. I would highly recommend him and the dealership and I look forward to working with him in the future. More

Amazing Thank you Tito, Fame, and Amin. Thank you for your great customer service. Worked an amazing deal!!!! Thank you kindly.I will send everyone I know you Thank you Tito, Fame, and Amin. Thank you for your great customer service. Worked an amazing deal!!!! Thank you kindly.I will send everyone I know your way!!! More

First time Tito was great in helping me feel safe, valued as a first time Mercedes Benz buyer. He reached through email and invited me in after I made an inquire Tito was great in helping me feel safe, valued as a first time Mercedes Benz buyer. He reached through email and invited me in after I made an inquire online. With a busy schedule, I came in without appointment and he attended me with great customer service. I will continue to do business with Tito at Fletcher Jones Mercedes Benz and will recommend family and friends to him. More

Commendation for employees who attended to me it was a pleasure to deal with Mike Bates. Fletcher Jones is lucky to have him as General Manager. Very helpful, patient and professional. Tito wa it was a pleasure to deal with Mike Bates. Fletcher Jones is lucky to have him as General Manager. Very helpful, patient and professional. Tito was very friendly, polite and knowledgeable . Both gentlemen helped me decide to lease a car from Fletcher Jones of Fremont. More

Thanks Marvin ! I was referred to Marvin and he was very attentive to my needs. I was looking for a pre-owned SUV thinking it would be a more cost effective, but Marv I was referred to Marvin and he was very attentive to my needs. I was looking for a pre-owned SUV thinking it would be a more cost effective, but Marvin was able to get me a new 2020 GLC for about what I was expecting to pay for a pre-owned. Thanks Marvin! More

Best car buying experience EVER! We went in to Fletcher Jones “just to look” hahaha. Our sales associate, Tito, met us and offered his assistance but wasn't pushy at all. We talked ab We went in to Fletcher Jones “just to look” hahaha. Our sales associate, Tito, met us and offered his assistance but wasn't pushy at all. We talked about what we were looking for and he brought us out 3 different options. Threw us the keys and said take your time and let me know when you get back. We loved the cars we test drove and told Tito that we appreciated his time and that we were going to research a bit more about which vehicle we wanted and check in with our bank as far as financing. A couple days later we reached out to Tito to let him know that we had secured financing through our bank and were ready to pull the trigger on the GLA250 that he had showed us. Because both of us have a very busy work schedule it was difficult for us to find time to get back to the dealership but Tito went out of his way yo accommodate our schedules. The whole buying process couldnt have gone smoother. We ended up getting a better finance rate through Mercedes Benz AND to our surprise, the first two payments paid by Mercedes Benz, on top of the great price already negotiated. This whole process could not have been any easier or more comfortable. We never felt pressured or rushed or anything. Tito was amazing and I highly recommend that if you are in the market for a new car, GO CHECK THEM OUT! More

Excellent experience Tito Talampas is our salesman, he provides us a great service and makes our leasing deal went smoothly. I strongly believe he has work over time and s Tito Talampas is our salesman, he provides us a great service and makes our leasing deal went smoothly. I strongly believe he has work over time and still gave us a very detailed new car go through and it’s around 10 pm. We are so appreciate him and the dealer!! More

Great Buying Experience!!! A great car buying experience, just what I expected from Mercedes-Benz dealership. From the very beginning my sales associate TitoTalampas made sure A great car buying experience, just what I expected from Mercedes-Benz dealership. From the very beginning my sales associate TitoTalampas made sure the car I was looking was ready as per the appointment details, respected my time by being transparent about the price without going through multiple rounds of negotiation and delivered exactly what I was looking for. It is not fair to end this review without mentioning Ajmal Sardar, the Finance Manager, he worked to get a great rate and not pushy on the upselling the additional coverages, he let me select the coverage on my own after explaining the options. Both the people I dealt with were through gentlemen and professionals, made sure my car buying experience is stress free. I was in and out in no time. I now know where I will be purchasing all of my future Mercedes Benz. I will also be recommending it to others as well More

Only pretends to be nice when selling the vehicle, right after you sign the contract it’s an whole other face, bad attitude, and a total scam, do not buy or lease with him. after you sign the contract it’s an whole other face, bad attitude, and a total scam, do not buy or lease with him. More